Problems with TTS user dictionary with Captivate 8

Question

Hi There, We have installed Captivate 8 on 2 machines at work.  We need to use Neo Speech and will be looking to add and modify pronunciations.  We are having some issues with TTS.  Firstly on my machine I can modify words and save the dictionary but hear messages to say that this is the trial version of Neo Speech.  Is there something else I need to install to avoid this?
My colleague cannot use the dictionary on her machine at all as when she tries to open the user dictionary it comes up with a message to say "TTS failed to load" although she has all the voices installed in the same way as mine. Does anyone else have this problem?  Have any patches been released that our IT department need to install?  Any help is gratefully received as we have a number of big projets with very short deadlines and these issues are really holding us up.  Many thanks

Answer 1

Hi Janet,
Here is the workflow to change the pronunciation of a word for Bridget voice. you can follow same flow for others too.
1) open file. "C:\Program Files\Adobe Captivate Voices 8\VT\Bridget\M16\bin\UserDicBre.exe" in your case(win 32)
2) This will open following window.
3) Click on file open and select the default file. this will populate word information table on this window. above screen shot i have already selected the file.
4) if the word for which you want to change the pronunciation is already in the list then just select the word and click on Modify word and then just modify the pronunciation.
5) In case if you want to add your own word then use add word.
6) In case you want to override some spell pronunciation just add that word as new word with relevant pronunciation.
7) Once all the change is done, just click on File Save button and then click on close, if in case again it ask for save then again save it.
That's it.. you have successfully added/changed pronunciation for a word.
To test it just use TTS functionality of Captivate and generate an audio, or even you can spot test using read word functionality.
Hope above steps are helpful and for your colleague's system I am not sure what steps your IT team is opting to install that. In case if possible can you get exact steps. I prefer try in some fresh machine. Let me know whether the above steps are helpful.
Regards
Shriyansh
Adobe Engineering Team,