Problems with updates and the App

Question

Hi all
I'm new to the Creative Cloud, and while I'm enjoying all it has to offer I am having some problems. Every time I use the app to update any software, I can't 'update all' I have to update one, quit the app and then re-launch it to run the next software update. As you can imagine this is frustrating and time consuming.
Has anyone else had this problem, or is a common issue? Any advice or a point in the right direction would be welcome. I've done searches but havn't found what I'm looking for.
Many thanks.
Neil

Answer 1

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
          SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
          View ▹ Show Log List
from the menu bar at the top of the screen. Click the Clear Display icon in the toolbar. Then take one of the actions that you're having trouble with. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
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