Problems with updating iTunes, etc. on Dell Laptop/XP

I have a Dell Inspiron 9300 laptop that uses XP. Some time ago, the machine would no longer update iTunes properly. I attempted to completely uninstall, but that didn't work either - there are remnants in the program menu, but it doesn't seem to want to uninstall. I would like to remove every last remnant of the old installation and start from scratch with new. Help. This is driving me crazy.

Hi Friend,
While your idevices still having apps downloaded by the old Apple ID, Apple Store will ask you for the old Apple ID and password to updated them. But, if you delete all apps downloaded by the old Apple ID, then download again by the new Apple ID, Apple Store will not ask you anymore for the old one.
Hope it helps

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Problem with updating iTunes. HELP!!!!

A week or so ago I had a problem with iTunes and had to complety remove it from my computer and reinstall it. I turned it on the other day and it says there is an update to iTunes 10.4.1. I hit update but then doesn't show the update. It says I have the current version (10.4) but I know there is a newer version. HELP!!!!

Hello there, Coolced.
The following Knowledge Base article provides steps to troubleshoot the issue you're describing:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/TS4148
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D.

HT204053 I created a different Apple ID for Icloud on my new IPhone and having problems with getting Itunes,etc. How do I change my Icloud Apple ID to be the same ID and password?

I created a different Apple ID for my Icloud on my new IPhone (said a free email was available or something similar) rather than the other choice offered of using my same existing Apple ID. Now I keep having issues accessing my account and my password isn't working to access Icloud to download Itunes. Can I undo this new account I created and just use my one existing Apple ID? This is my first IPhone and confused with this part of the setup! Thanks.

If you know the answers to your security questions, you should be able to change your password without using email authentication (see http://support.apple.com/kb/HE36). If you don't, you may be out of luck.

Problem with update, iTunes not recognizing iPod

First, I try to install the iPod update(2005-10-12) and a window opens and says iPod service error.
Second, I recently transfered all of my music files from an old computer to this one using my iPod and now iTunes will not recognize my iPod but Windows will

There are two articles to look at here.
http://docs.info.apple.com/article.html?artnum=61771
http://docs.info.apple.com/article.html?artnum=93716

I recently tried to upgrade my itunes on my dell laptop with 64bit Windows 7 and it stopped working completely. So I tried deleting and installing all over again and haven't been able to reinstall it since. I've tried numerous things i've read in forums

I recently tried to upgrade my itunes on my dell laptop with 64 bit windows 7. It stopped working so I deleted all files and tried to reinstall and haven't been able to since. I've tried numerous things i've read in forums and nothing seems to work. The installation will not move past the "publishing product information" point. After being stuck there for a while this error message appears:
An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKeyToken="1fc8b 3b9a1e18e3b",process or Architecture="x86"', Please refer to Help and Support for more information. HRESULT: 0x800736FD
I hope someone is able to help me with this.

Did you already try what bnoir suggested in this post about error 0x800736FD:
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736FD, or some other number? (If they're another number, what number are you getting?
This thread might help as well, suggestion provided by bnoir:
In general, these ones tend to be caused by underlying problems on the PC that can prevent Windows Updates from installing. So my main strategy with them is to try to fix the Windows Update issues. If we can get Windows Updates flowing again, that generally clears up the iTunes install errors +en passant.+
Head into your Windows Update, and check for any new updates. Do any fail? If so, open your Update History and doubleclick on the failure entries to bring up a small box with alphanumeric error message codes. Are you getting 8000FFFFs? (They often seem to be associated with an iTunes-install 0x800736FD.)
If you're getting 8000FFFFs, try the following Microsoft document:
[Windows Update Error 8000FFFF|http://windows.microsoft.com/en-US/windows-vista/Windows-Update-Error- 8000FFFF]
Head back to Windows Update, and stock up on any updates you're behind on. Once you're completely up to date in that regard, try another iTunes install. Does it go through properly this time?
Message was edited by: Ingo2711

HT1349 I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now it says I need to reinstall itunes on my computer. Will I lose all of my music and how do I go about doing this?

I tried to install an itunes update yesterday on my Dell Laptop. I kept getting an error message. Now I cannot access itunes and it says I need to reinstall itunes. Will I lose all of my music?

Installing, and uninstalling, applications never touches or removes the data.
Clean out and uninstall all the apple programs and software thru Programs and manually.
Might want to use Revo and CCleaner
I always use manual standalone installers (and keep a couple backup versions)
itunes 10.5 may affect iTunes media playlists, not sure, depends on what you have.
A search of these forums will show some threads.
I'd clean up vista, you need SP2 or later, and specific error message?
I wonder as you arenot the first with a dell if maybe the OS or included software.
Security programs like Norton and older versions of Kaspersky have been implicated.
Also settings in IE that affect pop-ups and plug-ins.

My itunes opens after 2-3 hrs after doubleclicking it to open;it happened once or twice with itunes 11.x , but its a constant problem after updating itunes to 12.x ....my operating system win7;processor i5 intel haswell and 4gb ram...i hav no issue

My itunes opens 2-3 hrs after doubleclicking it to open;it happened once or twice with itunes 11.x , but its a constant problem after updating itunes to the latest 12.0.1....my operating system windows7;processor i5 intel haswell and 4gb ram...i have no issue with opening other big programs....i tried uninstalling completely the itunes and reinstalling it as i thought at first it is not opening (because it takes really long time) and i followed the following support pages
1)iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
2)iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8
but my problem doesnot get solved even after trying all the methods in the above pages...
now i realized,it opens after 2-3 hrs and at will...after opening it keeps hanging.finally it doesnot again open immediately after closing...kindly help me out as soon as possible

My itunes opens 2-3 hrs after doubleclicking it to open;it happened once or twice with itunes 11.x , but its a constant problem after updating itunes to the latest 12.0.1....my operating system windows7;processor i5 intel haswell and 4gb ram...i have no issue with opening other big programs....i tried uninstalling completely the itunes and reinstalling it as i thought at first it is not opening (because it takes really long time) and i followed the following support pages
1)iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
2)iTunes for Windows doesn't open after upgrading in Windows Vista, Windows 7, or Windows 8
but my problem doesnot get solved even after trying all the methods in the above pages...
now i realized,it opens after 2-3 hrs and at will...after opening it keeps hanging.finally it doesnot again open immediately after closing...kindly help me out as soon as possible

I had itunes on my Dell laptop, i downloaded an apple update and now error message 126

I had itunes on my Dell laptop, i downloaded an apple update and now I get error message widows 126 and error message MSVCR80.dll. Help please.

Hi Gabriel,
Thanks for visiting Apple Support Communities.
If you are receiving errors in Windows after updating iTunes, I recommend completely removing and reinstalling the software using the instructions in this article:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
When reinstalling iTunes (step 3 in the article above), be sure that you are logged in to your computer as an Administrator:
Make sure you have an administrator account.
To install iTunes or QuickTime, you need to log in as an administrator on the computer. If you're not sure you have an administrator account, you may find this Microsoft article helpful: Windows 7: How do I log on as an administrator?You can refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
From:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best Regards,
Jeremy

I recently downloaded the latest iTunes update and now my menus are in Korean. I work in Korea but want my menus in English. I've never had this problem with updates before. How can I get English back? Thank you.

I recently downloaded the latest iTunes for Windows update, and now when I open iTunes my menus are in Korean. I live and work in Korea but want my menus in English like they always have been. I've never had this problem with updates before. How can I get English back? I'll appreciate any help.

CTRL+, (Comma) brings up preferences
General is the tab on the left
Language is the last drop down control
English (UK) & English (US) are 9th and 10th on the list
Close iTunes & reopen to effect the change
tt2

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What does this mean? I have had this phone for over a year..

Just downloaded iTunes to new dell laptop, tried syncing my iPhone get an error message: "this iPhone cannot be used because the Apple Mobile Device service is not started". What is the issue, had this phone over a year??

I had this problem before. I like to disable extra services to speed up my computer and I disabled the Apple Mobile Device service and had to re-enable this.
You can do that by going Control Panel>Administrative Tools>Services. Once you have gone to the services window, look for Apple Mobile Device and right-click. Select "Properties". There should be some information about the service as well as the label "Startup Type" with a drop-down menu beside it. If it says "disabled", that is your problem; Change the selection to anything except disabled (Automatic is easier and ensures that you can sync as soon as itunes opens).
If this doesn't work, I would look into your anti-virus' settings. Good Luck!

Problem with my itunes - programme path cannot be found - can't uninstall

Hi I was wondering if anyone can help me...
I've got a problem with my itunes and I'm at a loss as to what to do!
I recently went to open itunes and as I did a message came up to say that itunes has not been properly installed and that if I want to burn cds etc, itunes needs to be properly installed. Firstly I don't understand why this message has come up as I have barely been on itunes over the past few weeks, in fact I've barely been on my laptop full stop. Secondly, when I have gone into control panel and then gone to repair itunes it says that itunes64msi path cannot be found, itunes is supposedly stored under my user and under 'app data' which is nowhere to be seen on my computer at all. I then tried to uninstall the programme completely and the same message came up. I then downloaded the newest version of itunes on the apple website but that couldn't be properly installed as there is already itunes on my system. I've also tried to remove the programme whilst in safe mode but haven't had any success.
SO confused as to what's gone on, don't understand how itunes is still a programme on my computer but appears to be wiped from my computer at the same time.
I'm running on a windows 7 64 bit operating system and if anyone could help me I'd be so so grateful!!

Hi PoppyClaire,
If you are having issues uninstalling and reinstalling iTunes on your Windows machine, you may find the following article useful:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Cheers,
- Brenden

Ipad will not start after problems with update to ios5

Hi all,
after some problems with update to ios 5 my ipad 2 will not start anymore...
in itunes it is not visible - So restore is not possible... :-(((
there are only "reboots" on the ipad screen...
thank you for help....

Nothing works...
It is still the same since 7 hours :
apple logo appears then an empty progress bar and after that the spinning wheel for about 5 minutes...
apple logo appears then an empty progress bar and after that the spinning wheel for about 5 minutes...
apple logo appears then an empty progress bar and after that the spinning wheel for about 5 minutes...
and so on...
No chance to switch of the ipad...
No connection to itunes possible (Laptop and Dektop PC)
after several resets it's the same problem..........
ipad 2 | 32gb | WLan + GSM

Problem with installing iTunes

So these are my problems with installing iTunes.
At first it was :
A required iTunes component is not installed.Please repair or reinstall iTunes (-45019)
Then it got worse as it would not even open and these would appear:
The program can't start because AVFoundationCF.dll is missing from your computer. Try reinstalling the program to fix this problem.
and this would appear:
iTunes was not installed correctly. Please reinstall iTunes.
Error 7 (Windows error 126)
I reinstalled maybe about 5 times or more...
If I thought I solved the above problem, this would appear:
iTunesHelper.exe is not installed on my computer.
I seen other people comment that you should unistall and restart the computer and install the setup again, but it does not work..
And others would say to repair the AAS or iTunes etc..
And after trying all these it does not work???
What else works?

I also tried repairing the Microsoft NET.

HT1386 When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

When I connect my iPod Touch to a new laptop (Macbook Air) the "Info" tab won't appear and therefore I cannot sync it with my new iTunes. How can I sync this iPod with the iTunes on my new laptop?

There is no Info tab in Mavericks
if you use OS X v.10.8.5 or earlier. If you use OS X Mavericks v.10.9 or later, your contacts, calendars, and other info are updated on your computers and iOS devices via iCloud. For more information, see iCloud Help at icloud.com.
iTunes 11 for Mac: Sync contacts, calendars, and other info with iPod, iPhone, or iPad

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunesI have a problem with the iTunes Store, I have a

I have a problem with the iTunes Store, I have an ipod and an iphone 2. I have a PC with Windows Vista Home Premium 2007, entering into iTunes Store on the main screen I get only AppStore, Podcast and iTunes U. In my screen I get only ipad2 Podcast, iTunes U Downloads. My problem is I can not access any application to download music, videos, books, etc..
ITunes will be installed wrong or what should I do to activate these options?

Go to the front page of the Store, and click Change Country. Make sure it is set to the country where you actually are.
Then you will be able to see everything that is for sale in your country, which, depending where you live, might or might not include music.

Problems with updating iTunes, etc. on Dell Laptop/XP

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