Problems with using iTunes card

I pay usually with iTunes cards, but one time i had to use a credit card for something more expensive.After using the credit card i couldn´t  use my remaining money from my iTunes card anymore.Everytimes when i want to buy something i have to choose my payment...
Can somebody help me with this?

The phone was jailbroken or illegally unlocked and when you upgraded the phone to the newest OS.

Similar Messages

  • Hi i have a problem with my itunes card

    i erease the number code  of my new itunes card.
    Do you know if someone can help me with this proble

    See this -> iTunes Store: How to redeem a code

  • I'm having problems with redeeming iTunes card

    I'm having a issue redeeming my iTunes card it states that card was already scan/ redeem but my account balance is .97 and it was a 10.00 card

    Hi Tweaver,
    Contact iTunes support:
    https://expresslane.apple.com/Issues.action
    Cheers,
    GB

  • ITunes needs to fix the problem with there gift cards not being activated this is not up to the retailer and they will not return scratched coded cards! There is thousands of people having this problem please fix it

    iTunes needs to fix the problem with there iTunes cards not activating properly! This is not the retailers fault and they will not return iTunes cards that have had the code area scratched there for apple needs to credit and or activated the cards there is thousands of people having this problem please bite the bullet and fix it already I will not be using iTunes until this is corrected...

    If you haven't received the item then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Hi, i have a problem with my credit card so want to use a card from another country but cannot change my country settings

    hi, i have a problem with my credit card so want to use a card froma different country but cannot change my country settings

    Hi balalbas,
    If you are having issues changing the country associated with your iTunes Store account, you may find the following article helpful:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Regards,
    - Brenden

  • HT4528 My phone will not allow me to update apps or purchase anything with my itunes card. It tells me that I need a valid card. I do not use a credit/debit card and only purchase with itunes cards.... what can I do for my phone to download?

    I cannot download, purchase, or update any apps because it says my credit card is invalid; however, I only use iTunes cards.... how can I correct this problem?

    To be exact the error says the iphone could not be restored, an unknown error occured (-1). What is that?

  • I have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can  get my money back

    i have a ipod touch and i got it for christmas with an iTunes card .the problem is that i downloaded videos and now it said that there is not enough space and i only downloaded 8 and now 5 don't download how do i erase them.can  get my money back

    Whatever you read about iTunes is wrong unless you're actually referring to feature movies, not videos. Videos, apps, music and iBooks you can re-download:
    http://support.apple.com/kb/ht2519
    Download to your computer and then sync to your iPod touch whatever will fit.
    And no, I can't say with certainty that they won't give you a refund, but it's unlikely. The most probable outcome, if you do indeed mean movies, not TV shows or other videos, is that they would set up an additional download. For other content they'll probably just direct you to the same instructions on re-downloading I just posted.

  • IPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4  either. Removed and re-installed iTunes with no improvement.

    iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4  either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there.  The iPad finish the sync, but some video's are missing.

    iPhone 6 will not sync music. This has become a problem since using itunes 12. It also will not sync all my pics and video's with my iPad 4  either. Removed and re-installed iTunes with no improvement. It stops at last step saying waiting for items to copy and just sits there.  The iPad finish the sync, but some video's are missing.

  • Im having problem with my itunes, i tried to put new gift card abunch of time but its always tells me that in put invalid security code.. what should i do now?

    Im having problem with my itunes, i tried to put  new gift card abunch of times but it keep telling me Invalid security code. What should i do now pls. help me, can't update all my apps anymore they dont let me!!

    you have to log in to your account on the computer iTunes and edit your payment information there.
    iTunes Store: Changing Account Information
    http://support.apple.com/kb/HT1918

  • I had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    had a problem with my itunes so i had went on itunes website and reinstall itunes for windows and after it complete it said that the feature yoy are trying to use is on a network resource that is unavailable i need help please!!!!!!!!!

    first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
    next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
           next download itunes. it worked for me hope this is helpful!!
        oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you!

  • HT1725 Why can I all of a sudden not purchase on Cand Crush and on Words With Friends??  The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!

    Why can I all of a sudden not purchase on Cand Crush and on Words With Friends??  The credit card company has NOT stopped anything. I have no problems with other iTunes purchases!

    Contact iTune Support
    https://ssl.apple.com/emea/support/itunes/contact.html

  • HT1491 I've always used itune cards for purchases but i would like to use my credit card now and i can't find where to enter my credit information. can anyone help me with this please

    I've always used itune cards but now I would like to put my credit card info in itunes and can not figure out how to do it can anyone help me please

    If you tap on your account id in Settings > iTunes & App Stores you should be able to view your account info (after you've typed in your password) and you should get a payment details option. Or you can do it via the Store > View My Apple ID drop-down menu option on your computer's iTunes

  • Family sharing using iTunes cards

    both my wife and I use iTunes cards for the purchase of apps and music in the App Store. We now want to enable family sharing on our devies and are being forced to provide credit card or bank details in our accounts to use it.
    apple need to allow the use of family sharing without credit cards etc.

    Thank you for your response, but the gift card has been redeemed already on my account.  I am the family organizer with a gift card balance already.
    and only YOU can use that gift card balance...
    However, as the family organizer with a gift card balance, my daughter made a purchase and it was processed against my credit card, instead of my gift card balance.  I think it's a glitch with family share.  I see that I am not the only one with this problem.
    This is how FamilySharing with Gift Cards is supposed to work.
    Using gift cards in Family Sharing will charge against a gift card ONLY for purchases against that specific account.
    You redeemed the gift card you you account so only purchases YOU make will go against that gift card.
    If your daughter redeems a gift card, any purchases she makes will go against that gift card.
    -> How iTunes Store purchases are billed - Apple Support
    "How are Family Sharing purchases billed?
    When you initiate a new purchase, it will be billed directly to the family organizer's account, unless you have gift or store credit. First, your store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer. iTunes Store credit on your account isn't shared with other family members. So if the family organizer has a $50 credit on their account and another family member initiates a purchase, it won't deduct from the organizer's iTunes Store credit, but will bill the organizer's credit or debit card."

  • "There is a problem with the SIM card in your iPhone"

    I'm getting this error when I try to activate my new iPhone 4 through iTunes:
    "*There is a problem with the SIM card in your iPhone.*
    To activate your iPhone with this account, you will need a new, unactivated SIM card. Please use the SIM card that was provided with your new iPhone. If you are using the new SIM card, and are unable to complete activation, you can go to an Apple Retail Store or an AT&T company owned retail store to request an unactivated SIM. If you would prefer to have a replacement SIM card sent to you via overnight mail, please call us at 1-800-MY-APPLE. We apologize for the inconvenience this has caused."
    Now I've already been to AT&T and nothing they could do with the account settings would work, in fact they had never seen the issue before. They gave me a new SIM card and that did nothing as well. Finally they tried out a different SIM tray, and that still didn't work. I have a Genius Bar appointment at the Apple Store tomorrow, but I was wondering if anyone else has this problem. Do you think that the SIM reader inside the iPhone 4 is broken?

    I solved a problem I had with activating my iPhone although the error message was different from yours.
    I got the message "There is something wrong with your iPhone and it cannot be activated, please bring it to your nearest Apple service".
    Via a Chinese forum I found out its the SIM card witch is the problem. If the serial number of the SIM has a "letter" in it it won't work. If only numbers it will work.
    I now tried it with 2 SIM cards with letters and got the message over and over again. Than tried with my only numbers SIM card and it activated instantly.

  • Problems with billing/credit card

    Hi,
    I've been having problems with the iTunes store lately. It tells me that I owe iTunes $1.04, even though I have over $8 in store credit left. When I try to pay the outstanding balance, nothing happens. Also, I saw something strange on the bottom of the form for editing my payment info: there is a checkbox that says: MXEditAddressWizard.OutstandingBalance: $1.04 [x]
    Here is a screenshot: http://img395.imageshack.us/img395/4803/picture2f.png
    I'd appericiate some insight into this, I'm really cheezed off that I can't download anything from iTunes. Thanks in advance.

    Hello , I have just had this popup at the bottom of my account page.
    I could not purchase anything as me card had expired but I had previously purched the game AIRPORT MANIA, but this had not shown on my account.
    So I left the MXEDITADDRESS WIZARD ticked, and clicked apply.
    It then said that I had purched the above Airport Mania.
    So I assume that somewhere the game has its name incorrectly stored and thinks its MXEDITADDRESS WIZARD.
    Weird.
    Hope this is of some use.

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