Problems with Workflow (stoppings, dumps)

Hello all.
The problem description:
In our client system (ERP 701 Win Oracle 10.2, sap_aba - 5, sap_basis - 5, sap_appl - 14) we have this problem from time to time (1 time to 30 processes).
We have developed our own workflow. In all other client's systems all are ok.
But here the workflow process has hanged at the step of creation
business object instance (status waiting). We have dump from user WF-BATCH (MESSAGE_TYPE_X - "Termination occurred in the ABAP program "CL_SWF_RUN_TRANSACTION_MANAGERCP" -  in "SAVE".The main program was "SAPMSSY1 "). SWU3 is whole customized. In transaction SWIA I can perform this background step and our Workflow will be continued.
How can we decide this problem?

Hi,
Please check settings required for WF-BATCH  on the server from below link.
[Re: Use of SWU3 & WF-BATCH;

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