Problems with Zen Micro Photo being recognized

I have a Zen Micro Photo 8 GB player, which I have had for a couple of years, and have had no problems. I recently purchased a new computer, and have Windows XP Professional Service Pack 3. I have installed the Creative Zen software from the supplied CD, and when I plug in the player and turn the player on, and open Zen Micro Photo Media Explorer, it says "Your player is not connected. Please connect your Zen MicroPhoto to your computer."? The player has firmware .20.0. The player plays well - ... Any suggestions?

amgpls wrote:
Thanks. In addition to the OS and firmware I noted, I have Windows Media Player 0 installed on the computer.
Did that help you to get the player recognized?

Similar Messages

Random Problems with Zen Micro? Try a diff. USB cable

I know people have mentioned this in other posts, but I thought I would reiterate it here. Many people seem to be complaining that their player is not recognized, or only sometimes recognized, or recognized by Windows (as a USB device) but not by their Creative software, or songs won't transfer, etc. Well, I had some similar problems which ALL went away when I started using a different USB cable - the one that shipped with the Micro just doesn't seem to work consistently.
So, if you are having problems with your player that you can't seem to solve any other way, you may want to try a different USB cable. It worked for me.
Hope this helps - I am (now) loving my new Micro!

I tried a different USB cable also, I thought that it would help, but I still got the same problems. I can almost guarantee that although you think you may have solved your issues, they WILL come back.
I've also been experiencing the "Player Not Connected" problem with my Zen Micro.
I've also had the problem where the Zen Micro just freezes in the "Docked" screen even after it has been disconnected from the PC
I've noticed that these are common problems with Zen Micros with the new firmware (.0.03)
My old Zen Micro with the old, original firmware did NOT have this connectivity problem
Creative should investigate these issues associated with this new firmware, or maybe even making the old firmware available for download to see if this really is the source of all these problems.

Zen Micro Photo not recognized in Media Explo

Device automatically goes into Recovery Mode when turned on. Tried the clean up and format features, followed by reboot. Still nothing. ?When connected via USB, Device not recognized in Media Explorer. Tried to reload firmware, but getting error message that device is not connected.
Can someone help?

Hey i think i know what your problem is. What Operating System are u running on your computer? (Windows XP, ME etc) And also, if running XP do you have service pack installed? If you dont have service pack installed, you cant use your player. The system requirements can be found on the back of the zen micro photo box. goodluck!!

Problems with zen micro

Since getting my zen micro and transferring music via media player, some albums have been sorting tracks into alphabetical order. I made sure before copying that all tracks were in the right order and were being sorted by track.
The Greenday album 'American Idiot' seems to go into alphabetical order very quickly. A few other albums have gone into alphabetical order a few days later. When i check the track details it always says 'Track #0'. Most albums are ok though. Should i try the creative software instead? I have the .02.05 (i think thats what its called) firmware. The battery also seems to be running out kinda quick. Less than 5 hours of whatever its meant to last for...

This doesn't exactly qualify as a problem with the Micro. It's more of bad ID3 tag info in the files from the sounds of things. As for t he MPEG Layer 3 Audio thing. That is just what an MP3 is. What was being referenced is the TAG info for the track. Open the file in Media Source and then use the EDIT TAG option or whatever it is labeled. ( I don't have it in front of me) You should see information for things like Artist, Album, and TRACK. IF the track item is empty or has a 0 in it then that is waht you will end up with for track info. You would need to edit each track for proper info at this point.

Strange problem with zen micro (I'm going mad!!

merry xmas!! I've bought a zen micro in seprember, flashed with .xx firmware; I always used it with windows 2000 with no problem, but... problems began when I've installed a pci card usb 2.0 on my pc; the card worked finely with everything but not with zen micro, that's to say that everytime I tried to import songs by media explorer, the program often wasn't able to import songs; so I've installed windows xp and flashed zen micro with 2.xx firmware (I've installed also service pack 2 and wmp0), but things have gone wrong!!! now everytime I connect zen micro to pc, xp asks the drivers, and it doesn't want neither the driver I've found on creative's cd, nor drivers downloaded from creative's site!! And it's not finished: now zen micro is without firmware and everytime I'm trying to flsh it, a dialogue box says that the player is not connect!!!
can anybody help me? otherwise I'll have to write to creative support for a substitution...
please help me!!!!!

Strange. Unfortunately MTP connection problems are very tricky to solve. It's hard to know whether the firmware upgrade was partially successful, and whether you are on v or v2 firmware. It sounds like v2 firmware, due to the connection problems with MTP.
The drivers for the v2 firmware are provided by Windows Media Player 0, and are located in the C:\WINDOWS\INF directory. You could try pointing there.
As the player has no firmware though you have to go into recovery mode, choose "reload firmware", then connect to the PC (see if it's detected) and run the firmware update again.
If this doesn't work try and find another PC, say a friend's, that meets the requirements of Win XP + SP/2 + WMP0, and see if you can update.
In terms of resolving the connection problem if it continues, have a look at this thread, particularly the reply by DM, which goes through some of the troubleshooting to solve MTP connection problems. Also look for the link "problems with connecting using MTP firmware" in the FAQ post.

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

Same headphone problem with Zen Micro Pho

I had 2 Zen Micros before. They both had the headphone where you can't hear anything unless you move it in the right position. My second Micro took a while to break and I cashed in my rebate at Best Buy.
I got the new Micro Photo since they ran out of regular ones. Do you think I should get the rebate? Does the Micro Photo have headphone jack problems too?

Snoweagle wrote:
So far mine doesn't and i've not heard news that the ZMP is suffering the same headphone jack issue as the Micro.
Yep, there has been no known headphone jack problem involving the MicroPhoto on this forum, and this should be compared to new threads every week concerning the original Micro as well as the old 00-pages discussion thread. More people have supposedly bought the original and it has existed for a longer time, but the ZMP has been out for over 6 months in the US and fo quite a while in Europe, well beyond the time it takes for many Micro users to discover this problem (my first broke after two days...). Considering this, I'll presume it has been fixed with the ZMP.

Big Problem with Zen Micro - won't be detec

Hello people,
I got a big problem now with my Zen Micro 5GB. Since Saturday I have having my new PC, Fujitsu Scaleo
Intel Pentium D 2,8 GHz dual Processor
024MB Ram
PCI-e mainboard
Ati x700se Video Card
Windows XP with SP2 and several updates were already installed
Windows Media Player 0
Now, the problem is, I can't really use it on my PC. A few weeks ago I had the very old firmware. But then I thought I update it (why? I don't know...)I Updated to the version ..0 from Jul 05. It worked anyway...
So I plugged in the MP3 player to my new pc but it was not really detected or it did not want to work. When it was plugged in, I couldnt open any program. Even if it was Media Source or Opera or winamp... They did not appear. But they were "open" as they appeared in the task manager. So I couldnt use Media Source. So I tried with Zen Media Explorer, all buttons there were clickable but when I clicked on one butteon (like organize music...) it didnt react...
so I thought: "ok with this firmware, it wont work" So I updated the firmware to 2.2.02 Plays for sure. Neither with the new Media Source on your site nor with Zen Media Explorer (I installed the Update)it does not work. The plays for sure plugin for Media Source wasnt as well helpful. I can drag and drop files on my mp3 player, OK this is one way, but still when it is plugged in, I cant use any other program, as I cant open them.
I dont want to use the drag and drop way as I then have to download a program for editing mp3 tags and I cant as well make playlists...With Media Source it was so easy... I want to use Media Source and I want my PC react even if my Zen Micro is plugged in...
So what to do? I thought about installing the very old firmware what I had before I updated to ..0 but where can I download it's
I hope you can help me
Regards
eXMessage Edited by expredator on 0--2006 08:58 PM

MediaSource with the PFS plugin should work, if the player is being detected properly.
Presumably it isn't, so you need to verify this by looking in Device Manager when the player is connected.

Various problems with Zen Micro, but getting smaller and small

Last night I turned on my Zen Micro and heard Led Zeppelin's All of my Love for about 4 seconds before the micro froze and started buzzing, reminding me of my Nintendo when the cartridge was dirty. So I tried restarting it several times and it continued with the same. I left it for the night, since I was at someone else's house and had not installed the new firmware; I needed to be at my laptop to mess around with it. In the morning, I looked up some stuff and found out how to access the recovery mode, which I did. I did all of the options, the last one being to format the hard dri've. I had already erased the firmware, but I formatted the hard dri've after I plugged it into my USB port and saw that it had been corrupted anyways and it was completely empty. Then, seeing as everything was gone anyways, I took the opportunity to download the firmware updates and install them, or at least attempt to. I got a message saying the battery level was too low, and to charge it before installing the firmware. I took out the battery and it ran on main power while I installed the first firmware. Then, I put the battery back in and installed the second firmware (newest) and it gave me the same error message about the level being too low. I took out the battery again, but this time it just turned off. I didn't quite understand so I just went to sleep and left it charging. I woke up and was able to install the firmware. Then I went to Windows Media and synced my library to the Micro. Bad idea. I don't know if it's the same with any of you, but I don't exactly love all the songs in my music library. It took every audio file I have on my computer and put it on the Micro. So I figured I'd just open MediaSource and do the whole editing thing I did before it got busted. That doesn't work because of course the music under Creative Zen Micro is different from the music under PC Music Library which, until today, were identical. Now. All I want to know is how I can look at the music inside my Micro in the same way I would if it were in my PC Music Library, where I have a scroll bar on the side with all the artists and albums and a list of tracks next to it. I need this because instead of everything being free and looking the same way it would in my downloads folder, everything is now in folders by artist name and it will take me forever to figure out which songs I do and do not want. Still, at least I've got it working now.

Rick6954 wrote:
So I figured I'd just open MediaSource and do the whole editing thing I did before it got busted. That doesn't work because of course the music under Creative Zen Micro is different from the music under PC Music Library which, until today, were identical.
It shouldn't be, assuming you synced via WMP the contents of the PC Music Library. Ultimately the contents of the PC Music Library is irrelevant though as don't you want to edit the contents of the player? I'm guessing you're using the v2 firmware which makes this a little harder...
Now. All I want to know is how I can look at the music inside my Micro in the same way I would if it were in my PC Music Library, where I have a scroll bar on the side with all the artists and albums and a list of tracks next to it. I need this because instead of everything being free and looking the same way it would in my downloads folder, everything is now in folders by artist name and it will take me forever to figure out which songs I do and do not want. Still, at least I've got it working now.
You can't. That's the problem with the v2 firmware. You might want to go back to the . firmware. For the differences in the firmware versions look at the FAQ post.

Headphone Socket Problem - on Zen Micro Photo (not Zen Mic

Hi folks,I'm having a wee problem with the headphone socket on my Zen MicroPhoto, similar to that described in this threadhttp://forums.creative.com/showthrea...=654536#M40796 However, this was for the Zen Micro not the Photo. I've tried the DIY method of sorting out the headphone socket (by partial disassembly) but I think that there's no plastic strip where the socket, on/off switch and USB port are housed and that it's part of the main casing instead (which is probably part of the reason the MicroPhoto hasn't has as many problems with the headphone socket in the first place, as in it's a more sturdy structure...but it's obviously come loose for me). So...any hints as to what I might be able to do Anyone had the same problem Bearing in mind I bought it over a year ago now and it was second hand anyway (and thus the warranty is no longer valid). Thanks! RL

In this forum you'll find a lot of threads about connecting problems. Use search function. There are already some solutions or proposals how to solve.

Problems with zen micro software

hey...i just bought a 5 mb zen micro today, and everything is perfect other than the fact that when i try to access the "Creative Zen Micro Media Explorer" the 'welcome' screen for that problem notifies me that my device cannot be detected, even though it is and i had just finished transfering music to it. i have a brand new $400 toshiba laptop...so i seriously doubt its anything with system limitations, my system goes beyond that recommended for the player...
I was wondering if anyone else has had this same problem...it can't even be resolved by removing the player from the usb port and re-connecting. any info will be greatly appreciated. thanks.

I transferred music to it using Creative MediaSource Organizer. The icon shows in the task bar when connected my laptop, as I have to right click the device manager to unplug it from the usb port. Everything is great with the player, other than the fact that that one piece of software isn't recognizing its connection.
Firmware version .27.02, I think...if I'm looking at the right thing.
Thanks a lot. I'll try updating software, to see if that works.

Problem with Zen Micro

I am having a problem with my ZEN Micro. Whenever I plug it in the computer it locks up. I have tried the disk cleanup. I have formated the device. I have removed the firmware. If it isn't pluged it, it will startup to the recovery menu, but as soon as I plug it into the computer it locks up. I can't reload the firmware. Can someone please help?Matt

What's an extended period of time? I was going to plug it in and have it sync at night and unplug it when I woke up about 8 hours later. Is this not a good idea?
Unfortunately, I'm syncing with WMP0, and it slows down my aged computer significantly, so *please* tell me that having my micro connected to my computer for that time isn't going to hurt the micro.

Problem with Zen Micro TravelD

I had a 5GB?Zen Micro which started "skipping" when I used it with the TravelDock. I returned the TravelDock for a replacement. The Zen Micro worked fine for several months, then started "skipping" again. Finally, one day while using it in the TravelDock, it froze on re-building library and I was never able to revi've it. Note that I never had any "skipping" problem while using the Zen Micro with the headphones-only with the TravelDock. I bought a second 5GB ZenMicro a month ago. At first, all was fine when I used it in the TravelDock. The last few days, the "skipping" has started again. As with my first Zen Micro, I have no problem with any track when I use the headphones. The skipping while in the TravelDock is not always on the same track, and again, those tracks play fine when I use the Zen Micro with the headphones. Has anyone else had this problem Any ideas Thanks for any help!

I've had the same problem since I got the thing, except that it's SPORADIC. Nine times out of ten I can't connect. I've tried other cables, other PC's without bettering the odds.
Most of the time:
() Plug in the Micro.
(2) Hear the USB connection "bong" sound.
(3) "MTP Media Player" window opens. "What do you want Windows to do?"
Take your choice
* Synchonize Media Files to this device using Windows Media Player
* Take no action
(4) It doesn't matter. If I select "media player" it can't find the device. If I select "no action" and then click on "My computer" the flashlight searches, but it can't find it either.
(5) Note the Micro says "Docked" with solid arrows. It looks connected to me.
(6) Unplug the Micro.
(7) The Micro still says "Docked" and now I have to remove the batteries to use it.
I tried e-mail help from creative. They had me try "clean up," they had me try un-installing and re-installing the PC software. None of it made any difference. Finally they suggested reverting back to the old non MTP software. At that point I gave up on them because I had the same problem before I upgraded.
I tried calling creative. They had my try "clean up" which of course did nothing. Finally they said I should exchange the unit. I'm not convinced that would help, and I don't want to be without it for 0-5 days.
Scanning this forum today I see two more suggestions. Let the battery run down a bit before syncing. Don't let the USB root hub turn off the power. I'll try, but I don't have much hope.

Headphone jack problem with Zen Micro

Hi.
I bought my zen micro on April 4 and everything was fine until a few weeks ago
when I got the headphone jack problem. When I touch the plug that is connected
with the player, it makes a weird noise and the volume decreases and goes back to normal
and it keeps doing it.
Can I get a/s for no charge since it's a yr hardware warranty?
P.S.) I can see there are some ppl who are getting upset by this same problem here.
Message Edited by locomocoto on 08-9-2005 2:57 AM

locomocoto,
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Problem with Zen Micro Accessor

<IMG height=627 src="http://img.photobucket.com/albums/v652/Nick222/DSC0352.jpg" width=560> <IMG height=626 src="http://img.photobucket.com/albums/v652/Nick222/DSC0358.jpg" width=635>
Has anyone else had problems with the Zen Micros headphones or belt clip? A week or 2 ago my belt clip broke on the part that holds the spring. Yesterday (-24-05) the right headphone cover came off with the cords exposed. and the Part of the belt clip that held the spring in broke. A friend of mine who also has a Zen Micro the belt clip broke for him too. Has this happened to anyone else? If so how did you get it fixed?

What most people do is clip their belt clip on with the micro hanging outside. Me on the other hand i put the micro in my pocket of my shorts
or pants and keep the micro inside of the pocket with the belt clip hooked onto the lining of my pocket. That way my micro is safer and the belt
clip is very hard to break off

Problems with Zen Micro Photo being recognized

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