Problems with Zen Touch and MediaSou

I have a Zen Touch and I'm trying to figure out how to easily tranfer songs onto a PC. I've downloaded the latest version of MediaSource and drivers, but it doesn't recognize that the player is plugged in. However, the PC and the Nomad Explorer do recognize it. Unforunately, it doesn't seem that you can easily use Explorer to tranfer files onto the PC in an organized manner, nor can you use it to play tracks that are on the Zen. My Zen Touch is Version .0.03, and i'm reluctant to upgrade the firmware because I can't back up the tracks on my PC! Is there anyway around this? Thanks!

mattisb,
Did you download the Jukebox plugin (Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource) that's meant for the Zen Touch player? If not, go to the website and download it.
Jason

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Problems With Zen Touch Turn

After just recently purchasing a Zen Touch in December 2005, I already have problems with it.
I have never dropped it or hit it. I plugged it in to re-charge one day after using it and when it was done charging I turned it on, used it for 5 minutes then set it down. The next morning I went to turn it on to use it, and it wouldn't turn on. The blue light at the side on the power button was on, but the screen just wouldn't show up. Now the blue light won't turn off. I have read about these problems with Zen Micro freezing up and read about Zen Touch freezing up back in 2004 when it was released. I have phoned the number but couldn't seem to get through. Should I consider taking it in? Or is there an easier way?

Have you tried resetting it's Connect to the mains adapter and press the tiny recessed button on the side of the player. Don't use anything sharp to press it, a bent paper clip is best.

Problem with Zen Touch & Mediapla

Hi there!
I've recently bought the Zen Touch and I am still quite happy with it. From Windows Mediaplayer I've already put around 0GB of music on it. But since this morning I've got a serious problem. When I start Mediaplayer to play some music it works fine, but when I plug in the Zen Touch, the programm crashes. This means that I can't put on new or delete old music from the Zen Touch.
Does anybody know a solution?
Thanx,
Stefan

Probably worth trying a disk cleanup from rescue mode.
If that doesn't help, is other software like Creative MediaSource working?

Fast forward problems with Zen Touch (1.01.03 AND PlayForSu

Device: Zen Touch
Firmware: .0.03
Some files cause fast forward problems. Suppose I fast forward to the end of the song. Then I reach the - 00:00.00 marker. HOWEVER, the song goes on and on. It doesn't stop, even if it should (these files aren't corrupt, they work properly on my pc). For e.g. this file causes problems: http://www.hollywoodsaloon.com/podcast/THS-ep9.mp3 and this file http://meandawg.com/audio/MDTop5_0002.mp3.
Anyone know if this is a common problem, and can I fix this by installing the playforsure firmware?Message Edited by Nicos on 07-27-200703:42 AM
Message Edited by Nicos on 07-27-200703:43 AM
Message Edited by Nicos on 07-27-200703:43 AM
Message Edited by Nicos on 07-27-200707:22 AM

I just upgraded the firmware and it didn't help =(
Is there anyone who has the same problem? Maybe someone of you can download these files and try to ffwd to the end with a Zen Touch.Message Edited by Nicos on 07-27-200707:44 AM
Message Edited by Nicos on 07-27-200708:00 AM

Problems with Zen Touch on Windows Vista (64-B

When I connect my Zen Touch to the PC Vista can't find drivers so it tries to install the MTP-Driver but the classinstallationprogram have declined the installation.
http://img80.imageshack.us/img80/8555/errorhx5.jpg (sorry, it's in german)
How can I install a driver for the Zen Touch?

Noone with the same problem and an idea how to install the driver?

Problems with Zen Touch - Need He

I bought a Zen Touch about 5 months ago and so far its been great! (apart from the occasional freezing) but all in all I'm quite happy with my choice of MP3 player. Until recently. A problem arose when i deleted all my old music off of the Zen and burned in some new music - It has an error message saying "Add Music from Library" - And i press menu button and it freezes and i can't switch it off.... The oddest thing is that my pc shows that all the tunes are on it but for some reason i can't acess it. I tried everything; i reburned software, reburned the tunes back on, deleted them, waited for the Zen to run out of battery... I'm really missing my Zen at the mo and any help would be GREATLY appreciated....thanx
Reuben Kenney, London

Duplicate question.

Problems with Zen Touch, Player doesn't conn

HiI'm working with Microsoft XP. I've just installed the software which came with my creative zen touch., without any problems. When I plug the player into my computer, it seems to connect as the message appears: new device, creative zen touch player. When I open then the Media Source Organizer it starts updating the music library, but after a few seconds, the following error message appears: player isn't connect. Does anyone knows the problem and how to solve it'sMany thanksCornelia

Go into Device Manger. Look for Zen Touch under USB devices. If it has an exclamation point next to it, there is something wrong with the drivers. Right click on it and then click on "driver", then update the driver.
I had a similar problem with my computer telling me the player was not connected. It turned out that no drivers were installed.

Problem with Zen Touch Playlists Resol

With the help of Jean-Francois, a colleague of my husband's, I figured out the problem I was having with putting playlists on my Zen Touch MP3 player in the order in which I wanted them to play, and it's a simple solution but one I thought I'd pass on to others in case anyone else runs into this problem:
Simply put, when you make playlists, have your MP3 player docked with your computer, and make sure that in the MediaSource Organizer program, the player is highlighted (well, it's a gray bar) when you start making the playlist. Then start with "new playlist," give it a name and enter the songs you want in the order you want as usual. What you're doing is actually building the playlist in the player rather than in the MediaSource Organizer, and the playlist will be created as you want it to be.
If, like me, you then want to transfer the playlist to your computer program, you'll find that it will turn up on the 'puter in alphabetical order (the problem I was having with the Zen Touch player); but it's a simple matter to click'n'drag the songs around until they're in the order you want - and, as far as I can tell, they will stay in that order once you've moved them.
So, problem solved - would have been nice if the User's Guide specifically said "you must dock your Zen Touch player to the computer while making playlists if you want the playlist to be in the proper order on your player," but we figured it out.....

lang_mui85 wrote:
Ok, so i plugged my zen touch into my pc yesterday to transfer files (rmvb) to my lappy, but it wouldn't work. so i updated all the software and now the pc recognizes the zen, but the programs (nomad, organizer) won't recognize it. so i used my laptop and it works fine except that it still won't transfer rmvb files. oh, it used to be able to transfer my rmvb files before this. i'm using windows xp. so i'm assuming that this is not a problem with my lappy or my pc... and it's a problem with the actual mp3. oh by the way, besides trying to fix the rmvb file transfer,
Data files are often a problem with the player. It sounds like you've tried pretty much everything you can short of a disk cleanup from rescue mode.
Failing this you could try formatting the player in case something has become corrupted. Of course make sure to backup the player first.
Also there's lots of advice via the "PC connection problems with your player" link in the FAQ post.

Problems with Zen 16GB (and contacting customer suppo

I got some odd problems with my player.. I tried to contact customer support with that email whateverformthingy but it just always returned me to starting page of creative (the one where you choose region/language) when I clicked Submit.. No autoresponse either.
So, GJ with customer support. I hope, whatever the problem is, it will be fixed soon.
Anyway, here's what I tried to send to customer support:
"Hey,
I got 6GB Zen at Christmas and its acting just plain weird at the moment:
When connected through USB player
*keeps blinking full green battery&empty battery with lightning bolt over it
*reboots itself time to time. I was about to move files over and it just kept rebooting every 5~0 seconds until I un-plugged it and plugged to another USB port - after that it worked for couple minutes at started same behavior again. After I got the player it worked fine, no rebooting on it own as I moved couple GB music to it..
When not connected
*player turns display on for couple seconds every ~hour~couple hours. It doesn't show any Creative or Zen logos, its just blacklight on with full brightness for couple seconds after which it turns off again
*the battery dies fast.. possibly because of the display blinking on all the time?
The player upgraded firmware on it own when I installed software, so it has been .20.02 all the time. Also tried reinstall firmware with the recovery tool.
Any help would be welcome before I start fix things with sledgehammer.
I'd guess that full green battery&lightning bolt over empty one means battery is critical? However, the player doesn't attempt to recharge battery. Unless I remember terribly wrong, the recharging animation is empty battery filling in blocks and getting empty again, if you understand what I mean.. Anyways. What really irritates me is the player rebooting itself when I try to recharge/move files to it and that blinking display on when I don't use it..
Any help? Someone go poke the guy who's supposed to keep customer support's emailform working?
-Lanka
..or maybe email form didn't like me suggesting sledgehammer.

Thanks.
Also apparently my first message did reach customer support through email form.. Suppose I was just expecting to see something like "Message sent" after I clicked Submit - not getting bounced back to region selection.
I'll continue this with customer support.
-Lanka

Problem with Ipod Touch and new software (2.2.1)

After upgrading to the 2.2.1 I have been unable to listen to it using my car stereo. It will only recognize my ipod sometimes and when it does a majority of the time there will be no sound at all. On my car stereo it shows my playlists and everything but no sound. I never once had a problem with my ipod or stereo until I did this upgrade. I tried switching out the usb cord but that did not help. I then restored my Ipod. I also tried to wipe out the battery completely and then charge (heard on a different message board that that could possibly help). Still having the problem though. I have an Ipod touch and a Pioneer stereo with the USB cable hook up.

yeah i'm having the same problem i have a pioneer navigation system and it will not play my ipod touch after upgrading to 2.2 i called apple to try to find a way to downgrade and they never gave me an answer

Problem with iPod Touch and Nissan Car Interface

I have an '09 Nissan Murano with the built in iPod interface. Previous to upgrading to the 3.0 update, the iPod touch and car got along great and everything worked well with the car being able to control the ipod and play music with only the dock connection (not needing to use the headphone jack). However, since the 3.0 update, the car will no longer see the iPod. The iPod shows the Connected to Accessory screen (as it did in the past) however every few seconds, the iPod will flash a quick screen of the iPods normal music screen, then go back to the Connected to Accessory screen. The car just says iPod Not Connected.
Like I said, it worked perfect before I upgraded to 3.0, and to further that, my brother has his touch still on 2.0 software, and it works fine, leading me to be sure that its a problem with the 3.0 update and not the car. I've seen posts like this with other vehicles, but no one seems to have an answer. Wondering who else is having problems like this and if there is ANY solution (besides rolling back my software).
The fact that an update disables iPod branded interfaces seems ridiculous to me. Thanks for any help!

I recently purchased an infiniti FX35 with the ipod integration. After visiting the local apple store "Genius Bar" and speaking on the phone with an "apple expert"; neither the genius bar or the apple expert heard of such an integration option in new cars being sold. They wanted more information from me about how it work rather than them assisting me with my problem.
Anyway, after alot of experimenting I got my ipod touch 2G running firmware 3.1 to work somewhat consistently.
Turn off wi-fi on the touch, power off then back on, go the ipod menu and select playlist. Attach the touch to the infiniti supplied cable through the dock connector. Select the ipod option from dash board. Playlist, songs, artists, etc will appear on the dash display and begin playing.

Sync Problem with iPod Touch and Apple TV relating to iPhoto

I have recently recovered from a crash and has to restore everything from my time machine.
I have an iPod touch that syncs with my itunes and therefore with my iPhoto.
Same thing with my Apple TV syncing via itunes with my iPhoto.
After the restore. I have this message:" itunes cannot sync photos to the Apple TV because of a problem on your computer. You do not have enough access privileges for this operation.
Previously I got the same message when syncing iPod touch with iPhoto. Then I opened iPhoto package content and remove the iPod Photo cache. that solves my iPod touch sync problem.
How can I sync with Apple TV again?

I believe you need to reset the Sync services data. Assuming your data on the Mac is correct (or correctable), try this:
1. If it is easy enough to do, clean up iCal. There are AppleScripts and other tools on the Internet to do this.
2. Save a copy of you calendar. Just in case. (File, Back up iCal...)
3. Exit iCal.
4. Start iSync.
5. Preferences, Reset Sync History. (If it is greyed out, wait a few minutes.)
6. Quit iSync.
7. Start iTunes and plug in your iPod.
8. Select your iPod and go to the Info tab.
9. Make sure you have the correct Calendars selected. At the bottom, under Advanced, under Replace information on this iPod, select Calendars.
10. Sync.
That should do it.
Normally, the fiddling with iSync should clear things up, so you can try just that, and syncing, but since your have a messed up situation, I'd go through all these steps once.
-fred

WRT54GC Wireless router problem with iPod touch and Ipad

Hi
I have a WRT54GC wireless router and both my ipod touch and ipad can connect to the network. They can both use the internet for like one minute and then the internet becomes very slow, and dies. Network connections are lost and I'm getting messages like 'can't connect to itunes' or 'lost connection with youtube'. The wireless router works fine for the laptops in the house (all windows). In the house where I live in the week (closer to my school) there is another router and i don't have the problem over there, also no problem to connect to my schools wireless network... So I think it's a combination problem of apple products and that router. I've tried a lot, like resetting network configuration, updating firmware, changing from wpa to wep1,... Anyone an idea?
Thank you
Bert

oh and the connection to the router isn't lost.
Thank you

Having connection problems with Zen Touch...Please h

I haven't used my Touch in a while but I went to install everything last night on my XP machine and when I load MediaSource it says there is no player attached. Windows recognizes the player is there and I can see all the songs in Explorer and I even did the firmware upgrade and that worked. I also tried re-installing MediaSource and it knows the player is there during installation (cuz otherwise it would give an error) but once it is installed, the program can't find it.
Does anyone have any ideas?
Thanks

kingvudu wrote:Thanks for the help. I'm trying to use MediaSource Organizer, as that seems to be the best way to recover the data without installing a new program/driver to my PC (as I said, my computer is really close to dying and I'm afraid if I have to restart it won't turn back on).Unfortunately, I can't seem to figure out how to get MediaSource to show data files. All I can see are media files. I figured out how to show all files on My Computer menu but not for the Zen Touch menu. How do I see the data files?
MediaSource can't show data files. I believe only PlayCenter, Nomad Explorer and Notmad can do this (and also Creative File Manager, which is essentially a non-music version of Nomad Explorer).
psp wrote:
try a download or try media player 0
This can't download data files, only audio (if it can even do that, from the player to the PC).

Problem with Zen Touch 20

Hi to everyone....
My Zen Touch is recognized by my computer, but the Creative player doesn't play the Mp3 files selected (the player reads the file, but speakers don't play nothing!!)...
If I connect my Zen Touch to speakers, they play the selected tracks!!!
Can You hel me?
Thanx...

You're most likely using USB. See here in the Zen FAQ at Nomadness.net.

Problems with Zen Touch and MediaSou

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