Problems with Zen Touch - Need He

I bought a Zen Touch about 5 months ago and so far its been great! (apart from the occasional freezing) but all in all I'm quite happy with my choice of MP3 player. Until recently. A problem arose when i deleted all my old music off of the Zen and burned in some new music - It has an error message saying "Add Music from Library" - And i press menu button and it freezes and i can't switch it off.... The oddest thing is that my pc shows that all the tunes are on it but for some reason i can't acess it. I tried everything; i reburned software, reburned the tunes back on, deleted them, waited for the Zen to run out of battery... I'm really missing my Zen at the mo and any help would be GREATLY appreciated....thanx
Reuben Kenney, London

Duplicate question.

Similar Messages

  • Problems With Zen Touch Turn

    After just recently purchasing a Zen Touch in December 2005, I already have problems with it.
    I have never dropped it or hit it. I plugged it in to re-charge one day after using it and when it was done charging I turned it on, used it for 5 minutes then set it down. The next morning I went to turn it on to use it, and it wouldn't turn on. The blue light at the side on the power button was on, but the screen just wouldn't show up. Now the blue light won't turn off. I have read about these problems with Zen Micro freezing up and read about Zen Touch freezing up back in 2004 when it was released. I have phoned the number but couldn't seem to get through. Should I consider taking it in? Or is there an easier way?

    Have you tried resetting it's Connect to the mains adapter and press the tiny recessed button on the side of the player. Don't use anything sharp to press it, a bent paper clip is best.

  • Problems with Zen Touch on Windows Vista (64-B

    When I connect my Zen Touch to the PC Vista can't find drivers so it tries to install the MTP-Driver but the classinstallationprogram have declined the installation.
    http://img80.imageshack.us/img80/8555/errorhx5.jpg (sorry, it's in german)
    How can I install a driver for the Zen Touch?

    Noone with the same problem and an idea how to install the driver?

  • Fast forward problems with Zen Touch (1.01.03 AND PlayForSu

    Device: Zen Touch
    Firmware: .0.03
    Some files cause fast forward problems. Suppose I fast forward to the end of the song. Then I reach the - 00:00.00 marker. HOWEVER, the song goes on and on. It doesn't stop, even if it should (these files aren't corrupt, they work properly on my pc). For e.g. this file causes problems: http://www.hollywoodsaloon.com/podcast/THS-ep9.mp3 and this file http://meandawg.com/audio/MDTop5_0002.mp3.
    Anyone know if this is a common problem, and can I fix this by installing the playforsure firmware?Message Edited by Nicos on 07-27-200703:42 AM
    Message Edited by Nicos on 07-27-200703:43 AM
    Message Edited by Nicos on 07-27-200703:43 AM
    Message Edited by Nicos on 07-27-200707:22 AM

    I just upgraded the firmware and it didn't help =(
    Is there anyone who has the same problem? Maybe someone of you can download these files and try to ffwd to the end with a Zen Touch.Message Edited by Nicos on 07-27-200707:44 AM
    Message Edited by Nicos on 07-27-200708:00 AM

  • Problem with Zen Touch & Mediapla

    Hi there!
    I've recently bought the Zen Touch and I am still quite happy with it. From Windows Mediaplayer I've already put around 0GB of music on it. But since this morning I've got a serious problem. When I start Mediaplayer to play some music it works fine, but when I plug in the Zen Touch, the programm crashes. This means that I can't put on new or delete old music from the Zen Touch.
    Does anybody know a solution?
    Thanx,
    Stefan

    Probably worth trying a disk cleanup from rescue mode.
    If that doesn't help, is other software like Creative MediaSource working?

  • Problems with Zen Touch, Player doesn't conn

    HiI'm working with Microsoft XP. I've just installed the software which came with my creative zen touch., without any problems. When I plug the player into my computer, it seems to connect as the message appears: new device, creative zen touch player. When I open then the Media Source Organizer it starts updating the music library, but after a few seconds, the following error message appears: player isn't connect. Does anyone knows the problem and how to solve it'sMany thanksCornelia

    Go into Device Manger. Look for Zen Touch under USB devices. If it has an exclamation point next to it, there is something wrong with the drivers. Right click on it and then click on "driver", then update the driver.
    I had a similar problem with my computer telling me the player was not connected. It turned out that no drivers were installed.

  • Problem with Zen Touch Playlists Resol

    With the help of Jean-Francois, a colleague of my husband's, I figured out the problem I was having with putting playlists on my Zen Touch MP3 player in the order in which I wanted them to play, and it's a simple solution but one I thought I'd pass on to others in case anyone else runs into this problem:
    Simply put, when you make playlists, have your MP3 player docked with your computer, and make sure that in the MediaSource Organizer program, the player is highlighted (well, it's a gray bar) when you start making the playlist. Then start with "new playlist," give it a name and enter the songs you want in the order you want as usual. What you're doing is actually building the playlist in the player rather than in the MediaSource Organizer, and the playlist will be created as you want it to be.
    If, like me, you then want to transfer the playlist to your computer program, you'll find that it will turn up on the 'puter in alphabetical order (the problem I was having with the Zen Touch player); but it's a simple matter to click'n'drag the songs around until they're in the order you want - and, as far as I can tell, they will stay in that order once you've moved them.
    So, problem solved - would have been nice if the User's Guide specifically said "you must dock your Zen Touch player to the computer while making playlists if you want the playlist to be in the proper order on your player," but we figured it out.....

    lang_mui85 wrote:
    Ok, so i plugged my zen touch into my pc yesterday to transfer files (rmvb) to my lappy, but it wouldn't work. so i updated all the software and now the pc recognizes the zen, but the programs (nomad, organizer) won't recognize it. so i used my laptop and it works fine except that it still won't transfer rmvb files. oh, it used to be able to transfer my rmvb files before this. i'm using windows xp. so i'm assuming that this is not a problem with my lappy or my pc... and it's a problem with the actual mp3. oh by the way, besides trying to fix the rmvb file transfer,
    Data files are often a problem with the player. It sounds like you've tried pretty much everything you can short of a disk cleanup from rescue mode.
    Failing this you could try formatting the player in case something has become corrupted. Of course make sure to backup the player first.
    Also there's lots of advice via the "PC connection problems with your player" link in the FAQ post.

  • Problems with Zen Touch and MediaSou

    I have a Zen Touch and I'm trying to figure out how to easily tranfer songs onto a PC. I've downloaded the latest version of MediaSource and drivers, but it doesn't recognize that the player is plugged in. However, the PC and the Nomad Explorer do recognize it. Unforunately, it doesn't seem that you can easily use Explorer to tranfer files onto the PC in an organized manner, nor can you use it to play tracks that are on the Zen. My Zen Touch is Version .0.03, and i'm reluctant to upgrade the firmware because I can't back up the tracks on my PC! Is there anyway around this? Thanks!

    mattisb,
    Did you download the Jukebox plugin (Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource) that's meant for the Zen Touch player? If not, go to the website and download it.
    Jason

  • Having connection problems with Zen Touch...Please h

    I haven't used my Touch in a while but I went to install everything last night on my XP machine and when I load MediaSource it says there is no player attached. Windows recognizes the player is there and I can see all the songs in Explorer and I even did the firmware upgrade and that worked. I also tried re-installing MediaSource and it knows the player is there during installation (cuz otherwise it would give an error) but once it is installed, the program can't find it.
    Does anyone have any ideas?
    Thanks

    kingvudu wrote:Thanks for the help. I'm trying to use MediaSource Organizer, as that seems to be the best way to recover the data without installing a new program/driver to my PC (as I said, my computer is really close to dying and I'm afraid if I have to restart it won't turn back on).Unfortunately, I can't seem to figure out how to get MediaSource to show data files. All I can see are media files. I figured out how to show all files on My Computer menu but not for the Zen Touch menu. How do I see the data files?
    MediaSource can't show data files. I believe only PlayCenter, Nomad Explorer and Notmad can do this (and also Creative File Manager, which is essentially a non-music version of Nomad Explorer).
    psp wrote:
    try a download or try media player 0
    This can't download data files, only audio (if it can even do that, from the player to the PC).

  • Problem with Zen Touch 20

    Hi to everyone....
    My Zen Touch is recognized by my computer, but the Creative player doesn't play the Mp3 files selected (the player reads the file, but speakers don't play nothing!!)...
    If I connect my Zen Touch to speakers, they play the selected tracks!!!
    Can You hel me?
    Thanx...

    You're most likely using USB. See here in the Zen FAQ at Nomadness.net.

  • New problem with Zen Touch PlayForSure Media Organi

    Ok so I started transfering all my music to my Zen last night after upgrading my firmware to play for sure only to discover that ever single album has the tracks number incorrectly.
    The first track of every album has no track number and the second song is listed as track and then the rest are numbered wrong from there. It did this to every single album. So I have to go in the track properties and change each one which is VERY time consuming. Is there a fix for this?
    I am somewhat annoyed that my hours and hours of music organizing was wasted when I upgraded and I am even more annoyed that the new software that works with the new firmware seems to be crap compared to the original Media Source software.

    TimT wrote:
    Anyway I think Media Monkey can rewrite the tag information based on the file name of the mp3.
    Will Media MOnkey let me edit files already on the Zen?

  • Power and Sync problems with Zen Vision:M

    )Power and Sync problems with Zen Vision:MX Lately, my Vision M is having problems that when I plug it into the USB port on any PC to charge it, it lights up for a moment and then goes blank.
    When I unplug it and reseat the usb cable, nothing happens. When I try to turn it on, it's dead. This happens even though it's not fully depleted of battery energy.
    Pressing the reset button does not do anything. The only thing that I've found that will work is to open it up and unplug the battery. But even that is starting to not work.
    This doesn't happen every time I use it, but it is happening quite a bit. It's gotten to the point today that I can't even charge the battery at all.
    Any suggestions? I don't think it's the battery, as it does charge when I don't have these issues, but I'm not really positi've of that either.

    The connector on the motherboard check it . It may need to be resoldered. The last time I ran into those symptoms that was the solution.

  • Help!! Touch Pad problem (Creative Zen Touch 20

    I dropped my Creative Zen Touch 20 GB accidently on the floor and now I have problems with my touch pad.... I can scroll down but can't scroll upwards anymore. This means I can't change my settings and it became quite difficult to select songs in long playlists. It is very annoying!!! Is there someone who can suggest me what to do? My warranty is already expired. Thanks for your reply.

    Why not replace the part? Instructional video link also on the page? http://www.thegadgetdr.com/Zen-Visio...hpad-black.htm

  • Problems with Ipod Touch

    Problems with iPod Touch.
    Hi, I bought an ipod touch in Colombia a couple of months ago but lost the invoice, I tried using it but everytime I connect the iPod to the computer, it restarts over and over again, I've tried all the recommendations show in the Apple support site, but no method has proved the question is, I can take this ipod to a Mac store in the U.S. for repair or change.
    I live in Venezuela, there is some Apple store in my country where I can take it.
    Thanks in advance for your quick response

    You should be able to go to the USA for warrantee service. If you purchased at an Apple store you should be able to go to your account in iTunes and see the purchase. I am confused by your statement:
    "I live in Venezuela, there is some Apple store in my country where I can take it."
    If you go to the Venezuela apple website you can see if/where there are Apple stores.

  • Random Problems with Zen Micro? Try a diff. USB cable

    I know people have mentioned this in other posts, but I thought I would reiterate it here. Many people seem to be complaining that their player is not recognized, or only sometimes recognized, or recognized by Windows (as a USB device) but not by their Creative software, or songs won't transfer, etc. Well, I had some similar problems which ALL went away when I started using a different USB cable - the one that shipped with the Micro just doesn't seem to work consistently.
    So, if you are having problems with your player that you can't seem to solve any other way, you may want to try a different USB cable. It worked for me.
    Hope this helps - I am (now) loving my new Micro!

    I tried a different USB cable also, I thought that it would help, but I still got the same problems. I can almost guarantee that although you think you may have solved your issues, they WILL come back.
    I've also been experiencing the "Player Not Connected" problem with my Zen Micro.
    I've also had the problem where the Zen Micro just freezes in the "Docked" screen even after it has been disconnected from the PC
    I've noticed that these are common problems with Zen Micros with the new firmware (.0.03)
    My old Zen Micro with the old, original firmware did NOT have this connectivity problem
    Creative should investigate these issues associated with this new firmware, or maybe even making the old firmware available for download to see if this really is the source of all these problems.

Maybe you are looking for