Probook 4440s-no media's(au​dio and vedios) sound but system sound is coming

I am using a probook 4440s with Windows 8 pro. I am not able to listen any sort of audio except system sounds and online vedios. all my drivers in my device manager looks good. please help!! 
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Hello shaurya21.  I understand you're having some issues with your sound.
Did you get the 4440s with Windows 8 installed or did you install it?  If you installed it, did you do a clean install or an upgrade?
Has the sound ever worked properly?
Since you're getting sound from online videos and system notifications this implies the sound does work.  So, could you elaborate more on the instances in which it does not work?
@DavidGreene.  HP provides their own driver scanning application called HP Support Assistant.  It is recommended that customers utilize this program to ensure that they have the correct drivers.  Problems could ensue if using a third party application.  To use HP Support Assistant the HP Software Framework must also be installed.  Here is a link to the HP Software Framework and here is a link to HP Support Assistant.
I hope you both have a wonderful day.
Please click the white star under my name to give me Kudos as a way to say "Thanks!"
Click the "Accept as Solution" button if I resolve your issue.

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