PROBOOK 6540B SOUND PROBLEM

No sound from the computer's speakers. all drivers are installed. Sound comes from the headphones, but no sound from the speakers. When I delete the IDT audio driver sound coming from the speakers but no sound from headphones

Hi. Yes. I also tried all tricks with model etc. and nothing. Now I have installed oss and have some progress. I have sound on pcm2 when I run osstest, no sound on pcm1 (but it looks in test like it plays something) and input/output errors from pcm3 to pcm7. I have oss output in multimedia in kde and when I run test I can see moving strips or something (I dont know the word for it ) in ossxmix but I hear nothing. I I tried all configurations in ossxmix and nothing.
Last edited by zennon (2010-08-23 12:37:23)

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Hp probook 4530s sound problem

Hello, I'm new in this forum because I didn't had this kind of problem before. I have an Hp probook 4530s I5 with 64bit windows 7 pro I read every post about this problem but nothing solved my problem. I dont have a sound on my laptop, sometimes it comes but only few seconds than it dissapears, but when I lsiten to something sound doesnt come from speakers but in the corner of speakers options it shows that sound is coming. nothing helped only one thing is helping: when I plug headphone in my laptop sound comes out of speakers and headphones too, but it's difficult to be like this I can't use my headphones. I tried everything and please help me it happend when I updated bios but my friends have this same problem with this laptop

Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete,download and reinstall the Chipset driver on the following link.
http://ftp.hp.com/pub/softpaq/sp52001-52500/sp52145.exe
When the reinstallation has completed, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' ( or Speakers/HP ) once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
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HP ProBook 4710s Sound Problems

I have a HP ProBook 4710s running Windows 7 Professional 64-bit (SP1). For the last month or so, I have had audio problems. When I am watching something on Windows Media Player, or YouTube, or anything on-line (including the sound through Skype), the sound is fine for awhile and then goes off for a few seconds. It then starts doing this on and off throughout whatever I am watching/listening to. I put in the headphones and the sound works perfectly there. But, what has now been happening is, once the headphones are in for awhile, the sound then starts coming out of the speakers as well as the headphones. New problem yesterday - I was having a Skype call, used my headphones to hear the person (worked okay), then the sound began coming out of the computer speakers and the mic stopped working!!! I could hear the person I was talking to but they could not hear me (this was after the sound starting coming out of the speakers)!!! It is all so weird and soooooo frustrating!!! I have tried all of the updates and nothing. What else can I do?!?!?! Thanks for any help you can give me.
btw - my audio is SoundMAX Integrated Digital HD audio

Hello aiappettennu,
Your ProBook is a Business model. Your issue would be best answered on the HP Enterprise Business Community Forum
Good luck!
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HP Probook 6540b problem with fan speed and sound card

Hi.
Sorry for my English.
I have installed Arch 32bit on probook 6540b (it has core i5 processor). Cpufrequtils works well - with governor set on ondemand frequency is adjusting correctly but fun is running max speed all the time. I have tried to configure lm_sensors but it doesn`t detect any sensors. Also fun folder in acpi is empty. It would be great if You could help me.
Thanks for any advice.
...ergh
Fan sometimes works slow so maybe its overheating problem.
But
I have another problem with sound on this laptop. I have IDT 92HD75B3X5 sound chip and snd-hda-intel module loaded for it but it doesn`t make any sound. In Amarok it looks like something is playing because progress bar is moving. I have tried everything from arch wiki and other sources but nothing works. Maybe You can help?
Thanks
Last edited by zennon (2010-08-22 08:57:07)

Hi. Yes. I also tried all tricks with model etc. and nothing. Now I have installed oss and have some progress. I have sound on pcm2 when I run osstest, no sound on pcm1 (but it looks in test like it plays something) and input/output errors from pcm3 to pcm7. I have oss output in multimedia in kde and when I run test I can see moving strips or something (I dont know the word for it ) in ossxmix but I hear nothing. I I tried all configurations in ossxmix and nothing.
Last edited by zennon (2010-08-23 12:37:23)

Sound problems on ProBook 6550b, running on Win 7 Pro x32bit..

I have been getting very similar sound problems on my notebook as posted by most: internal speakers work on original Audio HD drivers, but there is no sound when I connect external speakers or headphones. I up-graded the audio drivers to IDT HD Audio and I get sound coming from external speakers or headphones, but nothing from internal speakers.
I have tried everything from reporting the problem on public forums, live help, and done this or that, but nothing changes. It's so very clear to me that it has to do with audio drivers, which don't seem to work appropriately to cover all aspects of sound output.
I also, often, get this loud, weird, irritating noise and a frozen PC when I am playing music with the notebook, while on the internet. The best I do is not to do both at the same time. I have seen similar problems on blogs, but tangible solutions are NOT offered!!!! Please help...

Audio Switching coudl be due to several reason. if you have tried latest audio drivers and latest Video drivers from hp.com, i suggest you to get audio board replaced for your computer.
Hope it helps.
Regards,
Waseem,
I work for HP.
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Regards,
WW
“I am an HP Employee“
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NEED BIOS BACKDOOR PASSWORD FOR HP PROBOOK 6540b. Have tried all types of bios resets, no luck.

NEED BIOS BACKDOOR PASSWORD FOR HP LAPTOP PROBOOK 6540b. Have tried all types of bios resets, doesn't work.
The password stay's no error code for entering wrong ones.

Hi,
I too have been pulling my hair out with this problem on the 6540B. However after 2 days of various driver combinations I've finally found a working fix. I don't have the luxury of reinstalling Windows XP as the machine is custom configured with apps which will take over a week to configure again.
If you've got no audio it's probably because you've installed the IDT High Def Audio Driver. You may have tried a whole bunch of other options also to try and rectify the problem as I did.
The solution is fairly simple:
Goto to add/remove programs and remove "SoundMax".
Reboot
The audio driver may try to reinstall on boot up... allow it to install. It will still not work and will still show exclamation mark against IDT driver in Device Manager.
Goto run... then type regedit and hit enter. Windows registry opens.
Goto My Computer>HKEY_LOCAL_MACHINE>SYSTEM>CurrentControlSet>Services>
Delete the WHOLE KEY for AEAudio and then exit regedit
Go to device manager and uninstall the IDT High Def Audio device from Device Manager
Then using the original HP Application and Driver Recovery DVD supplied with the notebook, run the autoplay, choose Hardware Enabling Drivers, tick only the IDT High Def Audio driver and follow the installation instruction on screen. You will be prompted to reboot after which Windows will find new hardware. The IDT will install itself and you will find that the sound works!
Good Luck!
For those that cannot find their original disk, the IDT Audio Driver from the original disk is available at http://tinyurl.com/IDTAudio6540b or http://www.4shared.com/file/RxXn5afj/IDTAUDIO.html

Windows 7 not booting after memory upgrade ProBook 6540b

Hi
HP Probook 6540b
Windows 7 Professional 64bit
Currently, I have 2x2GB of RAM and I want to upgrade it to 2x4GB. After replacing the 2GB sticks with the new 4 GB sticks, the notebook does not start anymore. I bought the right kind with right speed (DDR3 1333MHz 10600 9-9-9-24 SODIMM) and BIOS shows the correct amount of memory but it gets stuck at "starting windows" screen. I've upgraded the BIOS to latest version... if i put the older 4gb (2x2) sticks back in there, it boots just fine. Memory was new and never even used. The memory diagnostics tool doesn't show any errors either, i.e. the test passes without errors.
Any ideas? Thank you for the help.
Regards
Martin
This question was solved.
View Solution.

Hi,
Definitely you bought non supported RAM. Please check the following and compare the source of your RAM:
http://www.crucial.com/upgrade/HP+-+Compaq-memory/HP+Business+Notebooks/ProBook+6540b-upgrades.html
Regards.
BH
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Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM) Options

I have been trying for 3 days to fix this issue & I even had Bicrosft tech support on line remote PC acces take control of my PC, and still can't get the sound to work!
Does any one know how to fix this issue? DEFINITIVELY?
IDT High Definition Audio CODEC (NO SOUND PROBLEM)
‎03-20-2013 05:24 AM
My PC info is:
Manufacture: Hewlett-Packard
Model: HP EliteBook 8460p
Rating: 5.3 Windows Experience Index
Processor: Intel(R) Core(TM) i5-2520M CPU @ 2.50GHz 2.50GHz
Installed memory (RAM): 4.00 GB (2.98 GB usable)
System type: 64-bit Operating System
Pen and Touch: No Pen or Touch Input is available for this Display
Windows 7 Professional
Product ID: 00371-OEM-8992671-00008
Problem: I was watching a movie a night before, and I muted and forgot to turn off my laptop, today I found out the sound did not work, so I tried restarting and still no hope, i tried disabling and enabling the IDT High Definition Audio CODEC and still no hope, windows says that this device is working properly, but oviously its not I really need help, I dont know anything advanced about technology yet, so im helpless.
T
Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)
‎03-20-2013 05:28 AM
I also tried leaving the Laptop to cooldown for about 3 hours and still no sound.
DavidPK
Re: IDT High Definition Audio CODEC (NO SOUND PROBLEM)
s
‎03-20-2013 05:40 AM
Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
ftp://ftp.hp.com/pub/softpaq/sp59001-59500/sp59291.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow thisand then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Start the notebook and let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K

Hello DesertWildcat,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I understand that you are having and issue with your HP EliteBook 8460p's audio not working. I am sorry, but to get your issue more exposure, I would suggest posting it in the commercial forums, since this is a commercial product. You can do this at Notebook - HP ProBook, EliteBook, Compaq, Slate/Tablet PC, Armada, LTE.
I hope this helps. Thank you for posting on the HP Forums. Have a great day!
Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
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Probook 6540b; more memory causes system to slow down dramatically

Hi,
I have a Probook 6540b with Intel i5 and I'm running Windows 7 Ultimate 64bit.
I bought the notebook with 4GB RAM installed. I heard from the supplier that the computers tend to be "buggy" with more than 2GB RAM, but I needed the memory so I didn't mind much.
Recently my computer slowed down significantly. Taking ages to boot up and just as long to open even an internet browser.
Remembering what the supplier told me I removed the extra 2GB RAM and my computer suddenly responded as if it was brand new.
I would like to be able to have 4GB RAM available, but not at the cost of performance.
Is there a solution available?
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Probook 6540b - Broken screen/ cover latch - Must Read!

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I would be interested to see if anyone else has had this problem.
I work for a technology company that designs industrial equipment for Substations, and chatted with one of my design colleagues about it and he was bemused by HP's response. It seems to us that it is a poor design.
I have bought 4 HP laptops in the past 3 years and intend to buy 2 more within the next twelve months. I figure if HP won't fix a 50 cent part on a notebook, then if something more serious happens they are even more likely to try and dodge the bullet. I think I'll swap to Toshiba instead.

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HP ProBook 6540b won't boot and caps lock "blinking" continuously.

Hi,
I'm trying to help a friend with his laptop a Probook 6540b.
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I have sound problem in My Cq40-144TU Laptop

Hi,
I have Cq40-144tu laptop. i am't hearing sound from internal speaker but sound is hearing from headphone. I have configured my system many time. Last got to shop and they also format it and reconfigured but still this problem is showing.
But I was hearing sound from speaker when i chat in gtalk and then i heared sound from window media player and other application also for 5 to 10 second only. every time some text is recieved i hear sound for 5 to 10 second.
please tell me what is problem in My Laptop. i have window 7 ultimate operating system.
Please help me sir

What sound problem - no sound on anything, no sound on some apps ?
Have you got notifications muted ? Only notifications (including games) get muted, so the iPod and Videos apps, and headphones, still get sound.
Depending on what you've got Settings > General > Use Side Switch To set to (mute or rotation lock), then you can mute notifications by the switch on the right hand side of the iPad, or via the taskbar : double-click the home button; slide from the left; and it's the icon far left; press home again to exit the taskbar. The function that isn't on the side switch is set via the taskbar instead : http://support.apple.com/kb/HT4085
And for future info typing in all capitals is considered to be SHOUTING

Desperately need some help!! iTunes/Quicktime/iChat/Sound problems....

So, yesterday, I was online, on google video, and when I pressed play on the video, there was no sound, but the video worked...the same was true on every video site i checked. My computer volume was at max, and I even tested the speakers to make sure they were on, and they indeed were.
I thought that was odd...but then the problems really started.....
After that, I clicked on my iChat icon. It bounced once, and did not open. The same thing happened when I clicked on iTunes. 1 bounce, and then nothing. I checked to make sure all of my iTunes mp3 files were on my computer....they indeed are all still here, bit nothing I can do opens iTunes. I've run disc utilities, and disc repair...according to that, everything is peachy-keen on my computer.....but iChat and iTunes STILL will not open, and there is still no sound on anything.
Now, i'm leaning towards the archive and install option....or even just backing up what I want to save, wiping the drive, and starting from scratch.....but i'd really like to not have that happen.
(and, as a side question, if all I want to save are images, several documents, and many mp3 files, would everything be okay if I just backed them up on an external drive, and then loaded them back on to my computer after reinstalling OS X?)
Sorry about the length of this, but I am at my wit's end, and I have no idea what to do.

by third-party, do you mean things I installed that are not manufactured by mac? If that is the case, I have microsoft office, Smart Music, Flip4mac, and Senuti.
I got rid of Flip4Mac to see if that affected my sound problems, but it did not. So, as of now, my problem remains the same...

HT3983 i have a sound problem when i install windows 7 32 bit on my imac

i have a sound problem when i install windows 7 32 bit on my imac

Did you download and install the Windows Support software? First step in Bootcamp Assistant is to download the support software. Then did you install the support software from within Windows?
Read the Bootcamp Install instructions. http://manuals.info.apple.com/en_US/boot_camp_install-setup_10.7.pdf

When I delete com.apple.audio.SystemSettings.plist my audio/sound problems are solved. However when the file is replaced with another file, the sound is crappy and the quality is reduced. Can you please help me?

When I delete com.apple.audio.SystemSettings.plist my audio/sound problems are solved. However when the file is replaced with another file, the sound is crappy and the quality is reduced. Can anyone please help me?
Sincerely,
Eric

Run this when you have the problem and post the results here.
EtreCheck
This will tell us what is loaded

PROBOOK 6540B SOUND PROBLEM

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