Probs with IOS 8 update on ipad mini

Tried to update my ipad mini for latest version IOS8. Keep getting message that ipad needs to be restored, so tried to do this, and get error message, Ipad could not be restored - unknown error (3014). I have checked that laptop setting are all correct and latest iTunes version is installed. Now ipad stuck on connect to iTunes. Very frustrating, especially as now it says I have to pay to get technical advice!! Shame on you Apple! Can anyone help please?

Error 3014
Resolve iOS update and restore errors

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