Procedure failed while using bulk collect into clause and works with cursor

Question

hi all,
I am using "BULK collect into" clause in my procedure and it is failing after 21 minutes and gives the error "end of file communication channel".
after this error comes when i tried to connect database it is giving following error.
ORA -01034 - Oracle not available.
ORA- 27101 - shared memory realm does not exist.
svr4- error :2 : No such file or directory.
when i use cursor instead of BULK COLLECT INTO clause it is running successful.
Following code is working with cursor.
procedure work_kiosk_full(an_jobid in number ,ac_sqlcode out varchar2 ,ac_sqlerrm out varchar2) is
ld_curr_time Date;
cursor cur_work_kiosk is
select distinct jt.jt_id AS jt_id,
NVL ((ROUND ((jt_date_completed - jt_date_requested) * 24, 2)
0
) AS actual_hrs_to_complete,
NVL ((ROUND ((jt_date_responded - jt_date_requested) * 24, 2)
0
) AS actual_hrs_to_respond,
peo1.peo_name AS agent_name,
peo1.peo_user_name AS asagent_soe_id,
le.lglent_desc AS ap_system,
' ' AS assign_work_request_comment,
DECODE (jt.jt_bill_id,
138802, 'CLIENT BILLABLE',
138803, 'CONTRACTED',
138804, 'INTERNAL BILLABLE',
NULL, ' '
) AS billable,
bl.bldg_name_cc AS building, bl.bldg_id_ls AS building_id,
DECODE (bl.bldg_active_cc,
'Y', 'ACTIVE',
'INACTIVE'
) AS building_status,
DECODE (jt.jt_wrk_cause_id,
141521, 'STANDARD WEAR AND TEAR',
141522, 'NEGLIGENCE',
141523, 'ACCIDENTAL',
141524, 'MECHANICAL MALFUNCTION',
141525, 'OVERSIGHT',
141526, 'VANDAL',
141527, 'STANDARD',
141528, 'PROJECT WORK',
6058229, 'TEST',
NULL, ' '
) AS cause_type,
' ' AS comments, peo3.peo_name AS completed_by,
jt.jt_requestor_email AS contact_email,
jt.jt_requestor_name_first
|| ' '
|| jt.jt_requestor_name_last AS contact_name,
jt.jt_requestor_phone AS contact_phone,
cc.cstctrcd_apcode AS corp_code,
cc.cstctrcd_code AS cost_center,
jt.jt_date_closed AS date_closed,
jt.jt_date_completed AS date_completed,
jt.jt_date_requested AS date_requested,
jt.jt_date_responded AS date_responded,
jt.jt_date_response_ecd AS date_response_ecd,
jt.jt_date_scheduled AS date_scheduled,
DECODE (jt.jt_def_id,
139949, 'WTG VENDOR RESPONSE',
139950, 'WAITING ON PARTS',
139951, 'LABOR AVAILABILITY',
139952, 'DEFERRED- HI PRI WORK',
139953, 'WTG APPROVAL',
139954, 'FUNDING REQUIRED',
139955, 'ACCESS DENIED',
139956, 'WTG MATERIAL',
NULL, ' '
) AS deferral_reason,
jt.jt_description AS description,
jt.jt_date_resched_ecd AS ecd,
fmg.facility_manager AS facility_manager,
fl.floors_text AS FLOOR, gl.genled_desc AS general_ledger,
' ' AS kiosk_date_requested, ' ' AS kiosk_dispatch_confirmed,
' ' AS kiosk_dispatched,
eqp.equip_customer_code AS linked_equipment_alias,
eqp.equip_id AS linked_equipment_id,
eqp.equip_text AS linked_equipment_name,
DECODE (jt_originator_type_id,
1000, 'PROJECT MOVE REQUEST',
138834, 'CUSTOMER INITIATED CORRECTION',
138835, 'CUSTOMER INITIATED REQUEST',
138836, 'CORRECTIVE MAINTENANCE',
138837, 'CONFERENCE ROOM BOOKING',
138838, 'PROJECT INITIATED REQUEST',
138839, 'PLANNED PREVENTIVE MAINTENANCE',
138840, 'SELF INITATED REQUEST',
NULL, ' '
) AS originator_type,
' ' AS payment_terms, priority_text AS priority_code,
swoty.sworktype_text AS problem_type,
prop.property_name_cc AS property,
jt.jt_cost_quote_total AS quote_total,
par.levels_name AS region,
DECODE (jt.jt_repdef_id,
141534, 'ADJUSTED SETTING',
141535, 'TRAINING FOR END',
141536, 'NEW REQUEST',
141537, 'NO REPAIR REQUIR',
141538, 'REPLACED PARTS',
141539, 'REPLACE EQUIPMEN',
1000699, 'NEW REQUEST',
NULL, ' '
) AS repair_definitions,
jt.jt_repairdesc AS repair_description,
jt.jt_requestor AS requestor, ' ' AS requestor_cost_center,
jt.jt_requestor_email AS requestor_email,
jt.jt_requestor_name_first AS requestor_name,
jt.jt_requestor_phone AS requestor_phone,
' ' AS response_time, rm.room_name_cc AS room,
p1.peo_provider_code1 AS service_provider,
p1.peo_address_1 AS service_provider_address,
peocity.city_text service_provider_city,
p1.peo_provider_code1 AS service_provider_code,
peocity.city_country_name AS service_provider_country,
peocur.currency_text AS service_provider_currency,
p1.peo_name AS service_provider_description,
p1.peo_dispatch_method AS serv_prov_dispatc_hmethod,
p1.peo_rate_double AS serv_prov_double_time_rate,
p1.peo_email AS service_provider_email,
p1.peo_emergency_phone AS serv_prov_emergency_phone,
p1.peo_fax AS service_provider_fax_number,
p1.peo_home_phone AS service_provider_home_phone,
p1.peo_rate_hourly AS service_provider_hourly_rate,
p1.peo_title AS service_provider_job_title,
p1.peo_method_id AS service_provider_method,
p1.peo_cell_phone AS service_provider_mobile_phone,
p1.peo_pager AS service_provider_pager,
p1.peo_rate_differential AS service_provider_rates,
p1.peo_rate_differential AS ser_prov_shift_differential,
peocity.city_state_prov_text AS serv_prov_state_province,
DECODE (p1.peo_active,
'Y', 'ACTIVE',
'INACTIVE'
) AS service_provider_status,
p1.peo_url AS serv_prov_web_site_address,
p1.peo_phone AS service_provider_work_phone,
p1.peo_postal_code AS serv_prov_zip_postal_code, ' ' AS shift,
' ' AS skill,
DECODE (jt.jt_bigstatus_id,
138813, 'NEW',
138814, 'PENDING',
138815, 'OPEN',
138816, 'COMPLETED',
138817, 'CLOSED',
138818, 'CANCELLED',
NULL, ' '
) AS status,
lev.levels_name AS subregion, ' ' AS trade,
p1.peo_ls_interface_code1 AS vendor_id,
p1.peo_fax AS vendor_purchasing_fax,
p1.peo_vendor_site_code AS vendor_sitecode,
jt.jt_id AS vendor_ticket, p1.peo_name AS vendor_companyname,
jt.jt_requestor_vip AS vip, wo.wo_id AS work_order_no,
jt.jt_id AS work_request,
jt.jt_class_id AS work_request_class,
woty.worktype_text AS work_type, ' ' AS wr_cost,
jt.jt_description AS wr_description,
' ' AS wr_dispatch_method,
DECODE (jt.jt_bigstatus_id,
138813, 'NEW',
138814, 'PENDING',
138815, 'OPEN',
138816, 'COMPLETED',
138817, 'CLOSED',
138818, 'CANCELLED',
NULL, ' '
) AS wr_status,
ctry.country_name AS country
FROM citi.jobticket jt,
citi.property prop,
citi.bldg bl,
citi.bldg_levels bldglvl,
citi.LEVELS lev,
citi.LEVELS par,
(SELECT crstools.stragg (peo_name) facility_manager,
bldgcon_bldg_id
FROM citi.bldg_contacts, citi.people
WHERE bldgcon_peo_id = peo_id
AND bldgcon_contype_id IN (40181, 10142)
GROUP BY bldgcon_bldg_id) fmg,
citi.floors fl,
citi.room rm,
citi.general_ledger gl,
citi.legal_entity le,
citi.cost_center_codes cc,
citi.equipment eqp,
citi.worktype woty,
citi.subworktype swoty,
citi.work_order wo,
citi.jt_workers jtwo,
citi.priority,
citi.country ctry,
citi.people p1,
citi.people peo3,
citi.people peo1,
citi.city peocity,
citi.currency peocur
WHERE jt.jt_bldg_id = bl.bldg_id
AND bl.bldg_id = bldglvl.bldg_levels_bldg_id
AND bldglvl.bldg_levels_levels_id = lev.levels_id
AND lev.levels_parent = par.levels_id(+)
AND prop.property_id = bl.bldg_property_id
AND bl.bldg_active_ls <> 'N'
AND jt.jt_floors_id = fl.floors_id(+)
AND jt.jt_room_id = rm.room_id(+)
AND jt.jt_bldg_id = fmg.bldgcon_bldg_id(+)
AND jt.jt_genled_id = gl.genled_id(+)
AND gl.genled_lglent_id = le.lglent_id(+)
AND jt.jt_cstctrcd_id = cc.cstctrcd_id(+)
AND jt.jt_equip_id = eqp.equip_id(+)
AND jt.jt_id = jtwo.jtw_jt_id(+)
AND jt.jt_worktype_id = woty.worktype_id(+)
AND jt.jt_sworktype_id = swoty.sworktype_id(+)
AND jt.jt_wo_id = wo.wo_id
AND jt.jt_priority_id = priority_id(+)
--AND jt.jt_date_requested >= ADD_MONTHS (SYSDATE, -12)
AND jt.jt_last_update >= ADD_MONTHS (ld_curr_time, -12)
AND bl.bldg_country_id = ctry.country_id
AND jtwo.jtw_peo_id = p1.peo_id(+)
AND p1.peo_city_id = peocity.city_id(+)
AND jt.jt_completed_by_peo_id = peo3.peo_id(+)
AND p1.peo_rate_currency_id = peocur.currency_id(+)
AND jt.jt_agent_peo_id = peo1.peo_id(+);
BEGIN
execute immediate 'truncate table crstools.drt_bom_work_kiosk';
select sysdate into ld_curr_time from dual;
FOR cur_rec in cur_work_kiosk LOOP
IF MOD(cur_work_kiosk%rowcount,10000 ) = 0 then
COMMIT;
END IF;
INSERT INTO crstools.drt_bom_work_kiosk
( JT_ID
,ACTUAL_HRS_TO_COMPLETE
,ACTUAL_HRS_TO_RESPOND
,AGENT_NAME
,ASAGENT_SOE_ID
,AP_SYSTEM
,ASSIGN_WORK_REQUEST_COMMENT
,BILLABLE
,BUILDING
,BUILDING_ID
,BUILDING_STATUS
,CAUSE_TYPE
,COMMENTS
,COMPLETED_BY
,CONTACT_EMAIL
,CONTACT_NAME
,CONTACT_PHONE
,CORP_CODE
,COST_CENTER
,DATE_CLOSED
,DATE_COMPLETED
,DATE_REQUESTED
,DATE_RESPONDED
,DATE_RESPONSE_ECD
,DATE_SCHEDULED
,DEFERRAL_REASON
,DESCRIPTION
,ECD
,FACILITY_MANAGER
,FLOOR
,GENERAL_LEDGER
,KIOSK_DATE_REQUESTED
,KIOSK_DISPATCH_CONFIRMED
,KIOSK_DISPATCHED
,LINKED_EQUIPMENT_ALIAS
,LINKED_EQUIPMENT_ID
,LINKED_EQUIPMENT_NAME
,ORIGINATOR_TYPE
,PAYMENT_TERMS
,PRIORITY_CODE
,PROBLEM_TYPE
,PROPERTY
,QUOTE_TOTAL
,REGION
,REPAIR_DEFINITIONS
,REPAIR_DESCRIPTION
,REQUESTOR
,REQUESTOR_COST_CENTER
,REQUESTOR_EMAIL
,REQUESTOR_NAME
,REQUESTOR_PHONE
,RESPONSE_TIME
,ROOM
,SERVICE_PROVIDER
,SERVICE_PROVIDER_ADDRESS
,SERVICE_PROVIDER_CITY
,SERVICE_PROVIDER_CODE
,SERVICE_PROVIDER_COUNTRY
,SERVICE_PROVIDER_CURRENCY
,SERVICE_PROVIDER_DESCRIPTION
,SERV_PROV_DISPATC_HMETHOD
,SERV_PROV_DOUBLE_TIME_RATE
,SERVICE_PROVIDER_EMAIL
,SERV_PROV_EMERGENCY_PHONE
,SERVICE_PROVIDER_FAX_NUMBER
,SERVICE_PROVIDER_HOME_PHONE
,SERVICE_PROVIDER_HOURLY_RATE
,SERVICE_PROVIDER_JOB_TITLE
,SERVICE_PROVIDER_METHOD
,SERVICE_PROVIDER_MOBILE_PHONE
,SERVICE_PROVIDER_PAGER
,SERVICE_PROVIDER_RATES
,SER_PROV_SHIFT_DIFFERENTIAL
,SERV_PROV_STATE_PROVINCE
,SERVICE_PROVIDER_STATUS
,SERV_PROV_WEB_SITE_ADDRESS
,SERVICE_PROVIDER_WORK_PHONE
,SERV_PROV_ZIP_POSTAL_CODE
,SHIFT
,SKILL
,STATUS
,SUBREGION
,TRADE
,VENDOR_ID
,VENDOR_PURCHASING_FAX
,VENDOR_SITECODE
,VENDOR_TICKET
,VENDOR_COMPANYNAME
,VIP
,WORK_ORDER_NO
,WORK_REQUEST
,WORK_REQUEST_CLASS
,WORK_TYPE
,WR_COST
,WR_DESCRIPTION
,WR_DISPATCH_METHOD
,WR_STATUS
,COUNTRY
,CREATE_DATE
VALUES
(cur_rec.jt_id
,cur_rec.ACTUAL_HRS_TO_COMPLETE
,cur_rec.ACTUAL_HRS_TO_RESPOND
,cur_rec.AGENT_NAME
,cur_rec.ASAGENT_SOE_ID
,cur_rec.AP_SYSTEM
,cur_rec.ASSIGN_WORK_REQUEST_COMMENT
,cur_rec.BILLABLE
,cur_rec.BUILDING
,cur_rec.BUILDING_ID
,cur_rec.BUILDING_STATUS
,cur_rec.CAUSE_TYPE
,cur_rec.COMMENTS
,cur_rec.COMPLETED_BY
,cur_rec.CONTACT_EMAIL
,cur_rec.CONTACT_NAME
,cur_rec.CONTACT_PHONE
,cur_rec.CORP_CODE
,cur_rec.COST_CENTER
,cur_rec.DATE_CLOSED
,cur_rec.DATE_COMPLETED
,cur_rec.DATE_REQUESTED
,cur_rec.DATE_RESPONDED
,cur_rec.DATE_RESPONSE_ECD
,cur_rec.DATE_SCHEDULED
,cur_rec.DEFERRAL_REASON
,cur_rec.DESCRIPTION
,cur_rec.ECD
,cur_rec.FACILITY_MANAGER
,cur_rec.FLOOR
,cur_rec.GENERAL_LEDGER
,cur_rec.KIOSK_DATE_REQUESTED
,cur_rec.KIOSK_DISPATCH_CONFIRMED
,cur_rec.KIOSK_DISPATCHED
,cur_rec.LINKED_EQUIPMENT_ALIAS
,cur_rec.LINKED_EQUIPMENT_ID
,cur_rec.LINKED_EQUIPMENT_NAME
,cur_rec.ORIGINATOR_TYPE
,cur_rec.PAYMENT_TERMS
,cur_rec.PRIORITY_CODE
,cur_rec.PROBLEM_TYPE
,cur_rec.PROPERTY
,cur_rec.QUOTE_TOTAL
,cur_rec.REGION
,cur_rec.REPAIR_DEFINITIONS
,cur_rec.REPAIR_DESCRIPTION
,cur_rec.REQUESTOR
,cur_rec.REQUESTOR_COST_CENTER
,cur_rec.REQUESTOR_EMAIL
,cur_rec.REQUESTOR_NAME
,cur_rec.REQUESTOR_PHONE
,cur_rec.RESPONSE_TIME
,cur_rec.ROOM
,cur_rec.SERVICE_PROVIDER
,cur_rec.SERVICE_PROVIDER_ADDRESS
,cur_rec.SERVICE_PROVIDER_CITY
,cur_rec.SERVICE_PROVIDER_CODE
,cur_rec.SERVICE_PROVIDER_COUNTRY
,cur_rec.SERVICE_PROVIDER_CURRENCY
,cur_rec.SERVICE_PROVIDER_DESCRIPTION
,cur_rec.SERV_PROV_DISPATC_HMETHOD
,cur_rec.SERV_PROV_DOUBLE_TIME_RATE
,cur_rec.SERVICE_PROVIDER_EMAIL
,cur_rec.SERV_PROV_EMERGENCY_PHONE
,cur_rec.SERVICE_PROVIDER_FAX_NUMBER
,cur_rec.SERVICE_PROVIDER_HOME_PHONE
,cur_rec.SERVICE_PROVIDER_HOURLY_RATE
,cur_rec.SERVICE_PROVIDER_JOB_TITLE
,cur_rec.SERVICE_PROVIDER_METHOD
,cur_rec.SERVICE_PROVIDER_MOBILE_PHONE
,cur_rec.SERVICE_PROVIDER_PAGER
,cur_rec.SERVICE_PROVIDER_RATES
,cur_rec.SER_PROV_SHIFT_DIFFERENTIAL
,cur_rec.SERV_PROV_STATE_PROVINCE
,cur_rec.SERVICE_PROVIDER_STATUS
,cur_rec.SERV_PROV_WEB_SITE_ADDRESS
,cur_rec.SERVICE_PROVIDER_WORK_PHONE
,cur_rec.SERV_PROV_ZIP_POSTAL_CODE
,cur_rec.SHIFT
,cur_rec.SKILL
,cur_rec.STATUS
,cur_rec.SUBREGION
,cur_rec.TRADE
,cur_rec.VENDOR_ID
,cur_rec.VENDOR_PURCHASING_FAX
,cur_rec.VENDOR_SITECODE
,cur_rec.VENDOR_TICKET
,cur_rec.VENDOR_COMPANYNAME
,cur_rec.VIP
,cur_rec.WORK_ORDER_NO
,cur_rec.WORK_REQUEST
,cur_rec.WORK_REQUEST_CLASS
,cur_rec.WORK_TYPE
,cur_rec.WR_COST
,cur_rec.WR_DESCRIPTION
,cur_rec.WR_DISPATCH_METHOD
,cur_rec.WR_STATUS
,cur_rec.COUNTRY
,ld_curr_time
END LOOP;
COMMIT;
exception
when others then
rollback;
dbms_output.put_line('SQLCODE :'||sqlcode ||' Error :'||sqlerrm);
end work_kiosk_full;
Note : total record inserted 849000.
The same code does not work with bulk collect into caluse.
Please help me out why this is happening.
Thanks & regards
shyam~

Answer 1

Shyam,
I agree with Billy.
Why are you not using an INSERT..SELECT ?
Also, what are you trying to achieve by
- incremental commits?
- copying data from one table to another (using expensive I/O)?
- using dynamic DML?
Most of these approaches are typically wrong - and not recommended for scalable and performant Oracle applications.I could see you using a CURSOR FOR LOOP if you were changing the data being inserted in such a way that you couldn't encapsulate the changes in a query, but you are doing a straight insert into the table from your Cursor. A much more efficient way would be to use the following modifications I made to your code example:
PROCEDURE WORK_KIOSK_FULL(AN_JOBID   IN NUMBER,
                          AC_SQLCODE OUT VARCHAR2,
                          AC_SQLERRM OUT VARCHAR2) IS
BEGIN
   EXECUTE IMMEDIATE 'truncate table crstools.drt_bom_work_kiosk';
   /* Note:  The APPEND hint forces a Direct Path INSERT (see Link below code sample) and is combined with the NOLOGGING Hint */
   /*        To dramtically increase performance.  The Direct Path INSERT inserts records above the High-Water Mark on the table. */
   INSERT /*+ APPEND NOLOGGING */ INTO CRSTOOLS.DRT_BOM_WORK_KIOSK
      (JT_ID
      ,ACTUAL_HRS_TO_COMPLETE
      ,ACTUAL_HRS_TO_RESPOND
      ,AGENT_NAME
      ,ASAGENT_SOE_ID
      ,AP_SYSTEM
--      ,ASSIGN_WORK_REQUEST_COMMENT     /* I commented out this COLUMN because it doesn't make sense to me to insert */
      ,BILLABLE                          /* a couple of space characters into a table.   If the intent is to leave the column NULL */
      ,BUILDING                          /* don't include it in your INSERT statement and it will be NULL.  If there is a valid reason */
      ,BUILDING_ID                       /* for inserting the spaces, then remove the "line comments" from the insert and select statments */
      ,BUILDING_STATUS
      ,CAUSE_TYPE
--      ,COMMENTS
      ,COMPLETED_BY
      ,CONTACT_EMAIL
      ,CONTACT_NAME
      ,CONTACT_PHONE
      ,CORP_CODE
      ,COST_CENTER
      ,DATE_CLOSED
      ,DATE_COMPLETED
      ,DATE_REQUESTED
      ,DATE_RESPONDED
      ,DATE_RESPONSE_ECD
      ,DATE_SCHEDULED
      ,DEFERRAL_REASON
      ,DESCRIPTION
      ,ECD
      ,FACILITY_MANAGER
      ,FLOOR
      ,GENERAL_LEDGER
--      ,KIOSK_DATE_REQUESTED
--      ,KIOSK_DISPATCH_CONFIRMED
--      ,KIOSK_DISPATCHED
      ,LINKED_EQUIPMENT_ALIAS
      ,LINKED_EQUIPMENT_ID
      ,LINKED_EQUIPMENT_NAME
      ,ORIGINATOR_TYPE
--      ,PAYMENT_TERMS
      ,PRIORITY_CODE
      ,PROBLEM_TYPE
      ,PROPERTY
      ,QUOTE_TOTAL
      ,REGION
      ,REPAIR_DEFINITIONS
      ,REPAIR_DESCRIPTION
      ,REQUESTOR
--      ,REQUESTOR_COST_CENTER
      ,REQUESTOR_EMAIL
      ,REQUESTOR_NAME
      ,REQUESTOR_PHONE
--      ,RESPONSE_TIME
      ,ROOM
      ,SERVICE_PROVIDER
      ,SERVICE_PROVIDER_ADDRESS
      ,SERVICE_PROVIDER_CITY
      ,SERVICE_PROVIDER_CODE
      ,SERVICE_PROVIDER_COUNTRY
      ,SERVICE_PROVIDER_CURRENCY
      ,SERVICE_PROVIDER_DESCRIPTION
      ,SERV_PROV_DISPATC_HMETHOD
      ,SERV_PROV_DOUBLE_TIME_RATE
      ,SERVICE_PROVIDER_EMAIL
      ,SERV_PROV_EMERGENCY_PHONE
      ,SERVICE_PROVIDER_FAX_NUMBER
      ,SERVICE_PROVIDER_HOME_PHONE
      ,SERVICE_PROVIDER_HOURLY_RATE
      ,SERVICE_PROVIDER_JOB_TITLE
      ,SERVICE_PROVIDER_METHOD
      ,SERVICE_PROVIDER_MOBILE_PHONE
      ,SERVICE_PROVIDER_PAGER
      ,SERVICE_PROVIDER_RATES
      ,SER_PROV_SHIFT_DIFFERENTIAL
      ,SERV_PROV_STATE_PROVINCE
      ,SERVICE_PROVIDER_STATUS
      ,SERV_PROV_WEB_SITE_ADDRESS
      ,SERVICE_PROVIDER_WORK_PHONE
      ,SERV_PROV_ZIP_POSTAL_CODE
--      ,SHIFT
--      ,SKILL
      ,STATUS
      ,SUBREGION
--      ,TRADE
      ,VENDOR_ID
      ,VENDOR_PURCHASING_FAX
      ,VENDOR_SITECODE
      ,VENDOR_TICKET
      ,VENDOR_COMPANYNAME
      ,VIP
      ,WORK_ORDER_NO
      ,WORK_REQUEST
      ,WORK_REQUEST_CLASS
      ,WORK_TYPE
--      ,WR_COST
      ,WR_DESCRIPTION
--      ,WR_DISPATCH_METHOD
      ,WR_STATUS
      ,COUNTRY
      ,CREATE_DATE
   VALUES
      (SELECT DISTINCT
          JT.JT_ID AS JT_ID
         ,NVL((ROUND((JT_DATE_COMPLETED - JT_DATE_REQUESTED) * 24,2)),0) AS ACTUAL_HRS_TO_COMPLETE
         ,NVL((ROUND((JT_DATE_RESPONDED - JT_DATE_REQUESTED) * 24,2)),0) AS ACTUAL_HRS_TO_RESPOND
         ,PEO1.PEO_NAME AS AGENT_NAME
         ,PEO1.PEO_USER_NAME AS ASAGENT_SOE_ID
         ,LE.LGLENT_DESC AS AP_SYSTEM
--         ,' ' AS ASSIGN_WORK_REQUEST_COMMENT
         ,DECODE(JT.JT_BILL_ID,138802,'CLIENT BILLABLE'
                              ,138803,'CONTRACTED'
                              ,138804,'INTERNAL BILLABLE',NULL,' ') AS BILLABLE
         ,BL.BLDG_NAME_CC AS BUILDING
         ,BL.BLDG_ID_LS AS BUILDING_ID
         ,DECODE(BL.BLDG_ACTIVE_CC, 'Y', 'ACTIVE', 'INACTIVE') AS BUILDING_STATUS
         ,DECODE(JT.JT_WRK_CAUSE_ID,141521,'STANDARD WEAR AND TEAR'
                                   ,141522,'NEGLIGENCE'
                                   ,141523,'ACCIDENTAL'
                                   ,141524,'MECHANICAL MALFUNCTION'
                                   ,141525,'OVERSIGHT'
                                   ,141526,'VANDAL'
                                   ,141527,'STANDARD'
                                   ,141528,'PROJECT WORK'
                                   ,6058229,'TEST',NULL,' ') AS CAUSE_TYPE
--         ,' ' AS COMMENTS
         ,PEO3.PEO_NAME AS COMPLETED_BY
         ,JT.JT_REQUESTOR_EMAIL AS CONTACT_EMAIL
         ,JT.JT_REQUESTOR_NAME_FIRST || ' ' ||JT.JT_REQUESTOR_NAME_LAST AS CONTACT_NAME
         ,JT.JT_REQUESTOR_PHONE AS CONTACT_PHONE
         ,CC.CSTCTRCD_APCODE AS CORP_CODE
         ,CC.CSTCTRCD_CODE AS COST_CENTER
         ,JT.JT_DATE_CLOSED AS DATE_CLOSED
         ,JT.JT_DATE_COMPLETED AS DATE_COMPLETED
         ,JT.JT_DATE_REQUESTED AS DATE_REQUESTED
         ,JT.JT_DATE_RESPONDED AS DATE_RESPONDED
         ,JT.JT_DATE_RESPONSE_ECD AS DATE_RESPONSE_ECD
         ,JT.JT_DATE_SCHEDULED AS DATE_SCHEDULED
         ,DECODE(JT.JT_DEF_ID,139949,'WTG VENDOR RESPONSE'
                             ,139950,'WAITING ON PARTS'
                             ,139951,'LABOR AVAILABILITY'
                             ,139952,'DEFERRED- HI PRI WORK'
                             ,139953,'WTG APPROVAL'
                             ,139954,'FUNDING REQUIRED'
                             ,139955,'ACCESS DENIED'
                             ,139956,'WTG MATERIAL',NULL,' ') AS DEFERRAL_REASON
         ,JT.JT_DESCRIPTION AS DESCRIPTION
         ,JT.JT_DATE_RESCHED_ECD AS ECD
         ,FMG.FACILITY_MANAGER AS FACILITY_MANAGER
         ,FL.FLOORS_TEXT AS FLOOR
         ,GL.GENLED_DESC AS GENERAL_LEDGER
--         ,' ' AS KIOSK_DATE_REQUESTED
--         ,' ' AS KIOSK_DISPATCH_CONFIRMED
--         ,' ' AS KIOSK_DISPATCHED
         ,EQP.EQUIP_CUSTOMER_CODE AS LINKED_EQUIPMENT_ALIAS
         ,EQP.EQUIP_ID AS LINKED_EQUIPMENT_ID
         ,EQP.EQUIP_TEXT AS LINKED_EQUIPMENT_NAME
         ,DECODE(JT_ORIGINATOR_TYPE_ID,1000,'PROJECT MOVE REQUEST'
                                      ,138834,'CUSTOMER INITIATED CORRECTION'
                                      ,138835,'CUSTOMER INITIATED REQUEST'
                                      ,138836,'CORRECTIVE MAINTENANCE'
                                      ,138837,'CONFERENCE ROOM BOOKING'
                                      ,138838,'PROJECT INITIATED REQUEST'
                                      ,138839,'PLANNED PREVENTIVE MAINTENANCE'
                                      ,138840,'SELF INITATED REQUEST',NULL,' ') AS ORIGINATOR_TYPE
--         ,' ' AS PAYMENT_TERMS
         ,PRIORITY_TEXT AS PRIORITY_CODE
         ,SWOTY.SWORKTYPE_TEXT AS PROBLEM_TYPE
         ,PROP.PROPERTY_NAME_CC AS PROPERTY
         ,JT.JT_COST_QUOTE_TOTAL AS QUOTE_TOTAL
         ,PAR.LEVELS_NAME AS REGION
         ,DECODE(JT.JT_REPDEF_ID,141534,'ADJUSTED SETTING'
                                ,141535,'TRAINING FOR END'
                                ,141536,'NEW REQUEST'
                                ,141537,'NO REPAIR REQUIR'
                                ,141538,'REPLACED PARTS'
                                ,141539,'REPLACE EQUIPMEN'
                                ,1000699,'NEW REQUEST',NULL,' ') AS REPAIR_DEFINITIONS
         ,JT.JT_REPAIRDESC AS REPAIR_DESCRIPTION
         ,JT.JT_REQUESTOR AS REQUESTOR
--         ,' ' AS REQUESTOR_COST_CENTER
         ,JT.JT_REQUESTOR_EMAIL AS REQUESTOR_EMAIL
         ,JT.JT_REQUESTOR_NAME_FIRST AS REQUESTOR_NAME
         ,JT.JT_REQUESTOR_PHONE AS REQUESTOR_PHONE
--         ,' ' AS RESPONSE_TIME
         ,RM.ROOM_NAME_CC AS ROOM
         ,P1.PEO_PROVIDER_CODE1 AS SERVICE_PROVIDER
         ,P1.PEO_ADDRESS_1 AS SERVICE_PROVIDER_ADDRESS
         ,PEOCITY.CITY_TEXT SERVICE_PROVIDER_CITY
         ,P1.PEO_PROVIDER_CODE1 AS SERVICE_PROVIDER_CODE
         ,PEOCITY.CITY_COUNTRY_NAME AS SERVICE_PROVIDER_COUNTRY
         ,PEOCUR.CURRENCY_TEXT AS SERVICE_PROVIDER_CURRENCY
         ,P1.PEO_NAME AS SERVICE_PROVIDER_DESCRIPTION
         ,P1.PEO_DISPATCH_METHOD AS SERV_PROV_DISPATC_HMETHOD
         ,P1.PEO_RATE_DOUBLE AS SERV_PROV_DOUBLE_TIME_RATE
         ,P1.PEO_EMAIL AS SERVICE_PROVIDER_EMAIL
         ,P1.PEO_EMERGENCY_PHONE AS SERV_PROV_EMERGENCY_PHONE
         ,P1.PEO_FAX AS SERVICE_PROVIDER_FAX_NUMBER
         ,P1.PEO_HOME_PHONE AS SERVICE_PROVIDER_HOME_PHONE
         ,P1.PEO_RATE_HOURLY AS SERVICE_PROVIDER_HOURLY_RATE
         ,P1.PEO_TITLE AS SERVICE_PROVIDER_JOB_TITLE
         ,P1.PEO_METHOD_ID AS SERVICE_PROVIDER_METHOD
         ,P1.PEO_CELL_PHONE AS SERVICE_PROVIDER_MOBILE_PHONE
         ,P1.PEO_PAGER AS SERVICE_PROVIDER_PAGER
         ,P1.PEO_RATE_DIFFERENTIAL AS SERVICE_PROVIDER_RATES
         ,P1.PEO_RATE_DIFFERENTIAL AS SER_PROV_SHIFT_DIFFERENTIAL
         ,PEOCITY.CITY_STATE_PROV_TEXT AS SERV_PROV_STATE_PROVINCE
         ,DECODE(P1.PEO_ACTIVE, 'Y', 'ACTIVE', 'INACTIVE') AS SERVICE_PROVIDER_STATUS
         ,P1.PEO_URL AS SERV_PROV_WEB_SITE_ADDRESS
         ,P1.PEO_PHONE AS SERVICE_PROVIDER_WORK_PHONE
         ,P1.PEO_POSTAL_CODE AS SERV_PROV_ZIP_POSTAL_CODE
--         ,' ' AS SHIFT
--         ,' ' AS SKILL
         ,DECODE(JT.JT_BIGSTATUS_ID,138813,'NEW'
                                   ,138814,'PENDING'
                                   ,138815,'OPEN'
                                   ,138816,'COMPLETED'
                                   ,138817,'CLOSED'
                                   ,138818,'CANCELLED',NULL,' ') AS STATUS
         ,LEV.LEVELS_NAME AS SUBREGION
--         ,' ' AS TRADE
         ,P1.PEO_LS_INTERFACE_CODE1 AS VENDOR_ID
         ,P1.PEO_FAX AS VENDOR_PURCHASING_FAX
         ,P1.PEO_VENDOR_SITE_CODE AS VENDOR_SITECODE
         ,JT.JT_ID AS VENDOR_TICKET
         ,P1.PEO_NAME AS VENDOR_COMPANYNAME
         ,JT.JT_REQUESTOR_VIP AS VIP
         ,WO.WO_ID AS WORK_ORDER_NO
         ,JT.JT_ID AS WORK_REQUEST
         ,JT.JT_CLASS_ID AS WORK_REQUEST_CLASS
         ,WOTY.WORKTYPE_TEXT AS WORK_TYPE
--         ,' ' AS WR_COST
         ,JT.JT_DESCRIPTION AS WR_DESCRIPTION
--         ,' ' AS WR_DISPATCH_METHOD
         ,DECODE(JT.JT_BIGSTATUS_ID,138813,'NEW'
                                   ,138814,'PENDING'
                                   ,138815,'OPEN'
                                   ,138816,'COMPLETED'
                                   ,138817,'CLOSED'
                                   ,138818,'CANCELLED',NULL,' ') AS WR_STATUS
         ,CTRY.COUNTRY_NAME AS COUNTRY
         ,SYSDATE --LD_CURR_TIME
     FROM CITI.JOBTICKET JT,
          CITI.PROPERTY PROP,
          CITI.BLDG BL,
          CITI.BLDG_LEVELS BLDGLVL,
          CITI.LEVELS LEV,
          CITI.LEVELS PAR,
          (SELECT CRSTOOLS.STRAGG(PEO_NAME) FACILITY_MANAGER,
                  BLDGCON_BLDG_ID
             FROM CITI.BLDG_CONTACTS, CITI.PEOPLE
            WHERE BLDGCON_PEO_ID = PEO_ID
              AND BLDGCON_CONTYPE_ID IN (40181, 10142)
            GROUP BY BLDGCON_BLDG_ID) FMG,
          CITI.FLOORS FL,
          CITI.ROOM RM,
          CITI.GENERAL_LEDGER GL,
          CITI.LEGAL_ENTITY LE,
          CITI.COST_CENTER_CODES CC,
          CITI.EQUIPMENT EQP,
          CITI.WORKTYPE WOTY,
          CITI.SUBWORKTYPE SWOTY,
          CITI.WORK_ORDER WO,
          CITI.JT_WORKERS JTWO,
          CITI.PRIORITY,
          CITI.COUNTRY CTRY,
          CITI.PEOPLE P1,
          CITI.PEOPLE PEO3,
          CITI.PEOPLE PEO1,
          CITI.CITY PEOCITY,
          CITI.CURRENCY PEOCUR
    WHERE JT.JT_BLDG_ID = BL.BLDG_ID
      AND BL.BLDG_ID = BLDGLVL.BLDG_LEVELS_BLDG_ID
      AND BLDGLVL.BLDG_LEVELS_LEVELS_ID = LEV.LEVELS_ID
      AND LEV.LEVELS_PARENT = PAR.LEVELS_ID(+)
      AND PROP.PROPERTY_ID = BL.BLDG_PROPERTY_ID
      AND BL.BLDG_ACTIVE_LS = 'N'
      AND JT.JT_FLOORS_ID = FL.FLOORS_ID(+)
      AND JT.JT_ROOM_ID = RM.ROOM_ID(+)
      AND JT.JT_BLDG_ID = FMG.BLDGCON_BLDG_ID(+)
      AND JT.JT_GENLED_ID = GL.GENLED_ID(+)
      AND GL.GENLED_LGLENT_ID = LE.LGLENT_ID(+)
      AND JT.JT_CSTCTRCD_ID = CC.CSTCTRCD_ID(+)
      AND JT.JT_EQUIP_ID = EQP.EQUIP_ID(+)
      AND JT.JT_ID = JTWO.JTW_JT_ID(+)
      AND JT.JT_WORKTYPE_ID = WOTY.WORKTYPE_ID(+)
      AND JT.JT_SWORKTYPE_ID = SWOTY.SWORKTYPE_ID(+)
      AND JT.JT_WO_ID = WO.WO_ID
      AND JT.JT_PRIORITY_ID = PRIORITY_ID(+)
         --AND jt.jt_date_requested >= ADD_MONTHS (SYSDATE, -12)
      AND JT.JT_LAST_UPDATE >= ADD_MONTHS(LD_CURR_TIME, -12)
      AND BL.BLDG_COUNTRY_ID = CTRY.COUNTRY_ID
      AND JTWO.JTW_PEO_ID = P1.PEO_ID(+)
      AND P1.PEO_CITY_ID = PEOCITY.CITY_ID(+)
      AND JT.JT_COMPLETED_BY_PEO_ID = PEO3.PEO_ID(+)
      AND P1.PEO_RATE_CURRENCY_ID = PEOCUR.CURRENCY_ID(+)
      AND JT.JT_AGENT_PEO_ID = PEO1.PEO_ID(+)
   COMMIT;
EXCEPTION
   WHEN OTHERS THEN
      ROLLBACK;
      DBMS_OUTPUT.PUT_LINE('SQLCODE :' || SQLCODE || ' Error :' || SQLERRM);
END WORK_KIOSK_FULL;Here's the link for infor on the [Oracle Direct-Path INSERT |http://download.oracle.com/docs/cd/B10501_01/server.920/a96524/c21dlins.htm#10778].
Also, if you are truly intent on using a CURSOR FOR LOOP with the BULK COLLECT, I suggest you read Steven Feuerstein's article [PL/SQL Practices: On BULK COLLECT |http://www.oracle.com/technology/oramag/oracle/08-mar/o28plsql.html].
Hope this helps.
Craig...
If my response or the response of another was helpful, please mark it accordingly