Procedure to change the user name in Metalink Account (URGENT)

Dear all,
i've just replaced my friends position in a company, so i decided to change his previous metalink account to become my identities. (esp for the email address).
i've just successfully done the account verification but when i tried to access the metalink page, it's said that "account setup is still in progress. check back later". since i was in a hurry to create a new SR and i'm quite a newbie here, do you guys know, how long oracle will take to setup the new account ? since i'm just trying to modify / change the email address, that doesnt mean i'm changing also the whole identity, right ? because all the previous SR which already created by my successor is still fully needed by me.
thanks in advance for your help,
SHaron

i've just replaced my friends position in a company, so i decided to change his previous metalink account to become my identities. (esp for the email address). Why not simply create a new account?
i've just successfully done the account verification but when i tried to access the metalink page, it's said that "account setup is still in progress. check back later". http://bit.ly/zv1frg
since i was in a hurry to create a new SR and i'm quite a newbie here, do you guys know, how long oracle will take to setup the new account ? You can ask your MOS (Metalink) Admin to create a new account for you and you can access the account once it is created and approved.
I completed the registration process. Now what?
https://support.oracle.com/CSP/ui/faq.html#registration-complete
since i'm just trying to modify / change the email address, that doesnt mean i'm changing also the whole identity, right ? because all the previous SR which already created by my successor is still fully needed by me. You can ask your MOS (Metalink) Admin to update the SRs and ask Oracle Support to change the ownership of those SRs to your account.
Additional Registration Help
https://support.oracle.com/CSP/ui/faq.html#registration-complete
Thanks,
Hussein

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