Process Chain Maintain Recipient Internet Address

Hi
Our BW consultant left us after having created only one "Send Message" variant which we are finding grossly inadequate. I tried to create a duplicate of his variant with a different message and the same recipients but found I couldn't configure the Internet Addresses.  His "Recipient Type" is not "U Internet Address", it is "via Internet" and I do not have this selection in my variant.  Also his has a button in the "Select Communication Route" column that I have been unable to have appear.  What is the correct way to configure an external internet email address for a recipient??  Your assistance would be greatly appreciated!!

Bruce
Welcome to SDN
Right Click on the process>Create/Maintain Message>Maintain Recipient List-->choose Recipient Type external address and give Mail ID here.
Hope this helps
Also please check this link
http://help.sap.com/saphelp_nw04s/helpdata/de/c3/0dec3b6e011341e10000000a114084/content.htm.
The way of telling thanks in SDN is to reward answers if they are useful
Sat

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