Process Data Creator ID not working

Question

Hi All (and Paul)
I want to send an email to the process creator when a request has been approved. The best way to do this, it seems, is to use the "EmailService - Send with Document" activity. In the to field, I do not have the option of process creator, so I need to find that value and insert. I did the following:
1) used SetValue activity to assign /process_data/creator_id to a variable called strID
2) used UserManagerLookupService to query for user with strID in Universal ID filter box and assign result-User to a variable called creatorUser.
3) used SetValue activity to assign /process_data/creatorUser/object/@email to a variable called creatorEmail
4) used EmailService activity to send email to creatorEmail.
I recorded and played back my process after attempting and it successfully retrieves a universal ID from the creator_id variable, but the UserManagerLookupService returns null users. I have tried with a couple different end users submitting the form and it always comes up null. Is there something wrong wit creator_id?
Thanks

Answer 1

Hi Jasmin,
I do in fact do assign it to a variable (stringUserID) and then assign it to the "Find User" service operation Universal ID in the filter. It fails there too.
Paul, I have not checked the AWS_Assigned_ID in the data stream. I do see a valid GUID assigned to stringUserID from the creator_ID. So, I guess I need to amend the title of this topic to "UserManagerLookupService.Find User not working".
In fact, I use this same activity in another process, a custom render process, that works just fine. I looked at the GUID for both processes during playback and they are identical. It works fine in the custom render. In this other process, I see an error "Variable: null not found". When I expand the details, I see "com.adobe.workflow.template.document.VariabeNotFoundException: Variable: null not found".
Am I missing something?