Process for material returns from Customer, mapped in CIN

Hi Gurus,
I have some queries (below) pertaining to CIN.
1. How is the Customer Materials returns is handled in CIN? What is the process flow (transactions)? Since, the goods are returned we can avail the excise duty paid earlier? So, is the RG23A Part 2 and RG1 register updated? How?
2. Due to incorrect excise values, if cancel the excise invoice, then is the RG23A Part 2 updated? What about RG1 updation? After cancellation of the existing excise invoice, if we create a new excise invoice is the RG1 updated with new Excise duty values?
Please share your inputs.
Appreciate a process flow document for above, if anybody has. Please mail at [email protected]
Thanks,
Amit

Hi amith,
for return process you have to follow RE document type and LR for pgr
while coming to excise you should have to do J1IEX without purchase order the the values of excise will be reversed .
it should resolve your issue
bvdv

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Dear,
In our organization there are two scenarios,
1)     Make to order- Strategy group -20
2)     Make to stock- Strategy group -10
I have maintained 05 inspection types in QM view for sale return inspection from customer.
1) In make to order scenario Inspection lot created with inspection stock tab which is OK.
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QCC0>Quality inspection>Inspection lot creation>Inspection for shipping>Assign Inspection Lot Origin to Delivery Type-->aganist delivery type Enter 05 inspection lot origine
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Hi Experts,
Please help me in following scenario :
I have made delivery & Invoice for sales order for quantity 800 unit. Out of that customer returned 600 unit bcoz of poor quality.
I made return order & did post GR to rework storage location.This stock is return stock in MMBE. Now I have to process on same FG and bring its to unrest.use stock. How to map this in PP
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Dear
Try the following rework order scenario:
1)Normally rework order is created by t-code CO07
2) in CO07, give plant then order type (rework order type) then enter
3) Material description, quantity to be reworked then date enter
4) system will ask u reference operation set (it should be created before only in CA11)
5) then give the reference operation set Number then system will take u to settlement Rule
6) here for CAT give as order, then in settlement receiver give your header order number then percentage as 100 %
97 then click on component overview icon, then give your BOM components (which to re-worked & assign an operation to it)
8) then save the order
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10) then do GR to header order & settlement will take place to header order only not to re-work order
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Can I know what is the process for us to do Good Return from customer?

Can I know what is the process for us to do Good Return from customer?

hi
this ques need to be posted in sd forum..
to answer this u can use order type RE to create Return order and then u can do the goods receipt..
or u can use the process mentioned in first reply.
regards
CMM

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Dear Gurus,
What settings should I make so that when I make a sales order return from customer, I get a stock relevant inspection lot. What is available for me now is these 2 options:
1. To activate insp. type 06, and upon return, the stock will fall in the returns logic in the storage location, and an inspection lot will be created, but it is not stock relevant.
2. To activate insp. type 05, the stock will fall in the returns logic in the storage location, after that transfer from return to quality using mvt type 457, upon this transfer a stock relevant inp. lot is created.
Both solutions are not suitable for me because for the first option I do not have a stock relevant inp. lot, and for the second option, I loose the refernce to which customer this lot is relevant, and this information is very important for the process.
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MaX

Hi MaX,
Well I would suggest to with 1st method as this is standard practice.
No doubt you can have option to inward the material for customer returns directly in to quality inspection also. Follow the following steps.
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2.     Deactivate inspection type 06
3.     Go To transaction VOV6
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QC upon Return from customer

Hello everyone,
I had an issue regarding performing quality check upon returing delivery. Let me explain the situation.
My sales happen from Plant 2 (it is not the manufacturing plant or the plant wher QC happens) Manufacturing and QC happens in Plant 1. Upon return from customer, The return material arrives at Plant2. No QC takes place here. The returned material is transported back to Plant 1 where QC takes place and finally UD takes place
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Hello There,
Thank you for your replies but still the issue cant be resolved as such. I cannot have Delivery at Plant1 because actually delivery is happening at plant 2(Distribution Plant) and accordingly return delivery is also occuring here. So this solution is not feasible.
Sujith I agree, you can create a manual inspection lot upon return. But since QC is not performed where Return delivery is actually taking place, there is no point raising an inspection lot at that plant. Moreover upon return, the quantity goes to "Return" Stock. This has then to be trasferred to the manufacturing plant/QC plant. So what i do is, to transfer the material to return stock of the QC plant. Here, how can i raise a inspection lot for qty which has been stock transferred ( to "Return stocK") in the QC plant?
Any suggestion is greatly appreciated.
Sincerely,
Aji

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I have problem in goods movement type 453 (Transfer posting to own stock from returns from customer)
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Hi,
In Co controlling are the automatic account assignment is only the default and it on the Priority.
if you think what is picked up from the mm is wrong.
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hope this is clear , assign points.
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Krishna

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Hi
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HI Expert
I have a problem regaring material return from vendor through 542 mov type against purchase order.
when i transfer material to vendor with mov type 541. and after grv if we return material from vendor against purchase order.
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check following link
[http://help.sap.com/saphelp_470/helpdata/en/4d/2b908943ad11d189410000e829fbbd/content.htm]
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2. Then you can make corresponding entries in SAP and regularise it.
Thnx
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Dear Expert,
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Process for material returns from Customer, mapped in CIN

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