Process Integration Errors - Business Partner Replicate Confirmation Out

Hi,
Our C4C system is integrated (HCI) with our On-Prem system for our Accounts and Employees.  SAP was our integrated but for awhile now we are getting Health Check Incidents created in regards to a Business Partner Replicate Confirmation Out issue.  Reading through the incident info and going to Business Communication Monitoring page, we see multiple Technical Error messages that are Outgoing.  Each one indicates it's an Internal Server Error that has a timeout inteval of 120 minutes.  I know I can restart them but have a few questions that hopefully someone can answer
1.  Why are they happening at a frequent rate?
2.  Does this indicate that something is not configured in the system correctly?
3.  Is my assumption that the issue lies in C4C since they are outgoing to our OnPrem system?
4.  What can we do to make these confirmation messages go through without error.
I have attached a copy of the incident info and the payload from one of the errors.
Any help would be appreciated.
Thanks.
Jeff

Hello Jeff,
the Confirmation Message is mainly needed for storing an ID mapping in the system which has sended originally the Request message. If this confirmation message fails with an http code 500 then this indicates that the service is not properly configured. You should check your configuration on HCI and in CRM backend. A first check could be the "Connection Check" in the Communication Arrangement for this specific service. It should return something like 405 wrong method - this would indicate that the service is available on HCI.
Best regards,
Berthold

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    begin 666 REPOSITORY_SCHEMA_BASE.sql
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    end

  • Error in Manage BP: Business partner Invalid

    Hi friends,
    We are working with SRM5.0, SP08.
    I have cretated a vendor business partner through supplier registration route and also have maintained an employee for the same.
    Later, when I try to make any changes in personal data of this employee (through manage business partner) in change mode, system gives me error "Business partner XXX is invalid".
    I would appreciate, if anybody can guide me to resolve this problem.
    Best Regards,
    Prashant

    Hi Prashant,
    The mistake in the entire process is as follows.
    You have created employee BP 343 but while creating the same you have not made the checkbox "Employee is the Contact Person" active and saved it.
    This results into non - linkage of your BP 342 with Employee BP 343.
    Now as per the screen shot what you are trying to achive is that you are opening 343 in edit mode with BP 342 and trying to make checkbox "Employee is the Contact Person" active , for which the system gives an error. ( We have simulated the case over here).
    This could be reported to OSS as BUG, because system is not allowing you to change BP 343 in conjunction with 342.
    If you do not follow the steps mentioned earlier than probably system does not create this BP 343 with BP role BUP001, and hence the error.
    To prove this point, you can create another Employee BP, but while doing so, make the check box active in the first instance.
    BR,
    Vijay Mittal
    Plz award the points for the help.

  • Error in Business partner

    Hi all.
    We have SRM 5.0 Extended scenario.
    We create a program to upload contact person without user
    in this program we use the following function modules:
    BUPA_NUMBER_GET  (to get the partner guid)
    BUPA_ADDRESS_READ (to get the addres guid & addres_number)
    BBP_CONTACT_PERSON_CREATE
    Apparently, the contact person was created correctly. but when i try to modify them with transaction BBPMAININT, the system send me an error: Business partner XXXXXX is invalid.
    I think the error is because the flag "Employee Is Contact Person" is not marked.
    are there another FM that we need to execute ???
    why the flag indicator "Employee Is Contact Person" is not marked???
    thanks in advance

    Hi,
    The error is because the BP for the contact person has not been created!Please check whether the FM "BBP_CREATE_CONTACT_PERSON" is creating the BP for the CP as required.Are you passing the data to IS_DATA_PERSON  (in the import parameter) so that the flag Employee Is Contact Person is checked?Try doing that also.
    See the foll notes  also;
    1040797 Impossible to create user for contact person
    848663 SRM partner maintenance: Error 'User already exists'
    807812 Problems when you create employee for bidder/vendor
    Note 763403 - Assign existing (SU01) users to (ext.) employees
    Note 761189 - Default value decimal point format when creating a user
    Note 825199 - Restricting maintenance to own data for 'ext. employees'
    Note 847758 - SRM user: Decimal format invalid. (Not ' ', X or Y)
    Note 807812 - Problems when you create employee for bidder/vendor
    Note 783774 - ROS: Several questionnaires for one product category
    Note 658586 - SUS-XI: Current SUS message mapping
    Note 574604 - Various correction reports for EBP business partner
    Note 964361 - Cannot find employee of vendor
    Note 890260 - Contact person not replicated from SUS to EBP
    Note 867890 - Not able to delete contact person when selecting 2 options
    BR,
    Disha.
    Pls reward points for useful answers.

  • Business Partner with ID GUID is not an employee - HR Replication

    Hi All,
    We are on SRM 5.0 Server 5.5. Our SRM Org structure comes from R/3. We did an initial replication and everything worked. I am now manually trying to replicate selected positions and persons, and this is not working properly.
    The position and person comes across however in PPOSA_BBP the central person is not automatically linked to the position. When I run HRALXSYNC on the CP, I get an error "Business Partner with ID <GUID> is not an employee". I have checked the BP and it is an employee; in transaction PP01 there is an Org. assignment (0001) to the position and org unit. I have checked the IDOCs and the relationship A008 seems to be coming across.
    Does anyone have any suggestions as to what else I can check?
    Thanks,
    Paula.

    Hi
    <b>Please go through this -></b>
    The CP object is a technical object and represents the natural person. The CP is not transferred in the scenario "SRM standalone with ALE integration of an HR system". This means that the CP in the HR system and the CP in SRM systems are different objects. The number of the CPs in the SRM system in this case is not significant, but when the CP is created, the system tries to assign the number of the first personal number (contract) to the object.
    <b><u>See related SAP OSS Notes, which will definitely help -></u></b>
    <b>Note 920185 - SRM 5.0: No CP<->BP consistence check in BBP_BP_OM_INTEGRATE</b>
    <u>Note 763403 Assign existing (SU01) users to (ext.) employees</u>
    <u>Note 875015 No attributes found for service agent</u>
    <u>Note 309909 - R/3 HR connection: Link user / position</u>
    Note 1046808 - Business partner validation
    Note 934372 - SRM/CRM: HR integration for business partner - new features
    <b>Also see this -></b>
    During the business partner replication from purchasing systems to SUS, the following error occurs in an XI interface: "An exception has occured. E:R11: 124 - Business partner with GUID &1 does not exist"
    Note 726212 - SRM40-SUS: Business partner - correction for SP00
    <u>Related Notes</u>
    Note 922181 - SRM-SUS: Mail notification not send from 'BBP_SUS_BP_ADM'
    Note 849217 - SUS-MM: Vendor replication leads to error
    Do let me know.
    Regards
    - Atul

  • C4C - ERP business partner number range alignment

    Hi all,
    Is there any way to ensure that business partners created in Cloud for customer get the same ID number in both C4C and ERP? As I understand it the ERP number is not assigned until the business partner is sent from C4C? So actually there are two number ranges assigned to a C4C business partner: the intenal C4C number range and the external number range.
    If this assumption is correct, would a solution then be to make the internal and external C4C number ranges identical and then set up the replication in a way that all accounts are always sent to ERP (also prospects)? Would that keep the number ranges aligned or are there still risks that they will get out of sync?
    I am very new to this so any input is highly appreciated :-)
    Br,
    Anders

    Hi Anders,
    While business partners can be created in C4C and sent to ERP,  normally the actual account data is created in ERP and sent to the Cloud (maybe contacts are added in the Cloud).
    However, number ranges are configured from the Cloud to ERP.  This is described in the integration guide at http://service.sap.com/cloud4customer.   In the Cloud you will:
    1. In the Business Configuration work center, choose the Implementation Projects view.
    2. Select the line that contains your project, and click Open Activity List.
    3. On the Activity List <…> screen, choose Fine-Tune.
    4. Click Integration of Business Partner Data from Your Cloud Solution to SAP ERP.
    The system provides default number ranges for prospects, contacts, and customers that can be used in SAP ERP.
      Make sure the number ranges you define match the number ranges defined in the ERP system.
    When a business partner is replicated from one to the other, a confirmation is sent that has the external ID mapping.  That means the Cloud always knows the external number in ERP.  You can display this number or even search by it in the Cloud of you choose.    This is discussed in the integration guide in the "ID Mapping" section.  The integration will automatically create this ID mapping for you.  So, if you create a business partner in the cloud, send it to ERP, the ERP number for the partner is returned to the cloud and is the "external ID". 
    I hope this answers your question.
    all the best
    ginger

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