Process monitoring (PMI, Alert Management, Acknowledgments, ...)

Hi, at the moment I face an interesting monitoring requirement. See below. I hope you experts can help me out? Many thanks for all your feedback
REQUIREMENT
Users want to view the status of the message as it flows through the Sender, Hub(s) and Receiver(s).
 Preferably without opening any other applications (nice-to-have)
 1 central (monitoring) application
 Drill-down to the state of the message in the process pipeline (nice-to-have)
 Preferably near realtime (nice-to-have)
 Solution must be as generic and cheap/easy as possible, meaning costs:benefits effective. Pretty obvious, we don't want huge developments...
BACKGROUND
SAP and non-SAP applications are involved in message exchange.
Only SOAP, IDoc and XI Adapters are used.
SAP PI, version 7.00, is the message Hub (1 Integration Server + Central AE).
POSSIBLE SOLUTIONS
PMI (end-2-end monitoring in RWB, package SPI) seems the most promising (http://help.sap.com/saphelp_nw2004s/helpdata/en/a8/a81b0b6473cb49bc34effad6eab13b/content.htm) .

 Only covers PMI-enabled SAP-components (IE, ALE, AF, Java?),
 What about non-SAP applications? It looks complicated, and there is no documented API.
 User-unfriendly GUI (via the RWB), although it is centrally located
 Is drilling down into a message possible? For example going to an IDoc in a backend system as with BD87.
 Not really realtime (a lot of jobs required: agents, aggregation)
Alert Management (http://help.sap.com/saphelp_nw2004s/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm )
 Usually reserved for error situations.
 Alerts can be raised easily by other applications (especially ABAP)
 ccBPM can be used (only for the XI part of the message exchange)
 OR the pipeline definition can be enhanced. Has anyone experience with this? Implementing a ZCL_PLSRV* class plus modifying the SXMSPIPEEL, SXMSPLSRV, etc. tables.
 Aggregating Alerts that all refer to 1 message exchange (1 process) is difficult. Has anyone experience with this?
Drill down to the actual message not possible, must use other tools
Acknowledgements (especially application acks) SOAP (and other AF) Adapters cant handle app acks.
 This might be bypassed by providing a generic (web)service that accepts messages that can be routed via the <pipeline>_BACK to the original message (comparable to the ALEAUD IDoc). Has anyone done this before? For Senders using the SOAP Adapter the message header could be enhanced to request app acks (pos/neg). Can this be done via a Java Module? Or the IS pipeline definition could be enhanced later on. Has anyone experience with this? Implementing a ZCL_PLSRV* class plus modifying the SXMSPIPEEL, SXMSPLSRV, etc. tables.
 Standard acks are linked to the sending message, but usually dont give very helpful information. Where can this be enhanced? For ALEAUD we can modify the IDoc processing (outbound/inbound).
 When are acks (application and system, positive and negative) actually raised? Can this be configured/adapted anywhere?
 Not 1 place wherefrom the message exchanges can be monitored, but in multiple Senders.
 Too bad, but it was a nice-to-have.
 Drill down only possible in Sender (probably), must use other tools
CCMS
 I dont see that CCMS can be enhanced to cover this requirement. Anyone who has a different idea? Feel free to post all your opinions, how exotic these may sound (initially).
 Other ...
 Maybe I took a wrong turn somewhere. If you have a very elegant but different solution, please point me in that direction. Im quite curious

Hi,
as explined above Alerts are not only from ccBPM,
Actually alerts from SAP Alert management.
See the below links
Triggering XI Alerts from a User Defined Function - /people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
blogs for alerts
https://www.sdn.sap.com/irj/sdn/advancedsearch?query=alerts&cat=sdn_weblog
http://help.sap.com/saphelp_nw2004s/helpdata/en/2b/d925bf4b8a11d1894c0000e8323c4f/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/9c/34193cb4f5131de10000000a11405a/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/8a/3e2d4105f8d92be10000000a1550b0/content.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 -- ccms alerts - 1
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 -- ccms alerts -- 2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3
Regards
Chilla

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>
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> Hi Expert ,
>
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>
Kamal Kumar wrote:
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Tomas,
I need to configure EWA from my Solman system and I completed the steps (defining and creation of RFC destinations to the target systems from my Solman system). I downloaded the lates ccmsagent file from the market place based my target system configurations.
Herewith attaching the logs while I'm trying to check the profile parameter.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sappfpar check pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
== Checking profile: /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
================================================================================
***WARNING: Unexpected parameter: DIR_EPS =/usr/sap/trans/EPS/----
***WARNING: Unexpected parameter: SAPSECULIB =/usr/sap/TQA/SYS/exe/run/libsapsecu.o
***WARNING: Unexpected parameter: abap/buffersize_part1 =1200000
***WARNING: Unexpected parameter: auth/auth_number_in_userbuffer =5000
***WARNING: Unexpected parameter: dbs/io_buf_size =100000
***WARNING: Unexpected parameter: rsau/local/file =/usr/sap/TQA/DVEBMGS30/log/audit/audit_++++++++
***WARNING: Unexpected parameter: rsau/selector1/class =35
***WARNING: Unexpected parameter: rsau/selector1/severity =2
***WARNING: Unexpected parameter: rsdb/rclu/cachelimt =0
***ERROR: Size of shared memory pool 40 too small
================================================================
SOLUTIONS: (1) Locate shared memory segments outside of pool 40
 with parameters like: ipc/shm_psize_<key> =0
SOLUTION: Increase size of shared memory pool 40
 with parameter: ipc/shm_psize_40 =1472000000
Shared memory disposition overview
================================================================
Shared memory pools
Key: 10 Pool
 Size configured.....: 642000000 ( 612.3 MB)
 Size min. estimated.: 637597428 ( 608.1 MB)
 Advised Size........: 640000000 ( 610.4 MB)
Key: 40 Pool for database buffers
 Size configured.....: 1048000000 ( 999.4 MB)
 Size min. estimated.: 1468229308 (1400.2 MB)
 Advised Size........: 1472000000 (1403.8 MB)
Shared memories inside of pool 10
Key: 1 Size: 2500 ( 0.0 MB) System administration
Key: 4 Size: 523648 ( 0.5 MB) statistic area
Key: 7 Size: 14838 ( 0.0 MB) Update task administration
Key: 8 Size: 67108964 ( 64.0 MB) Paging buffer
Key: 9 Size: 134217828 ( 128.0 MB) Roll buffer
Key: 11 Size: 500000 ( 0.5 MB) Factory calender buffer
Key: 12 Size: 6000000 ( 5.7 MB) TemSe Char-Code convert Buf.
Key: 13 Size: 200500000 ( 191.2 MB) Alert Area
Key: 16 Size: 22400 ( 0.0 MB) Semaphore activity monitoring
Key: 17 Size: 2672386 ( 2.5 MB) Roll administration
Key: 30 Size: 37888 ( 0.0 MB) Taskhandler runtime admin.
Key: 31 Size: 4806000 ( 4.6 MB) Dispatcher request queue
Key: 33 Size: 39936000 ( 38.1 MB) Table buffer, part.buffering
Key: 34 Size: 20480000 ( 19.5 MB) Enqueue table
Key: 51 Size: 3200000 ( 3.1 MB) Extended memory admin.
Key: 52 Size: 40000 ( 0.0 MB) Message Server buffer
Key: 54 Size: 20488192 ( 19.5 MB) Export/Import buffer
Key: 55 Size: 8192 ( 0.0 MB) Spool local printer+joblist
Key: 57 Size: 1048576 ( 1.0 MB) Profilparameter in shared mem
Key: 58 Size: 4096 ( 0.0 MB) Enqueue ID for reset
Key: 62 Size: 85983232 ( 82.0 MB) Memory pipes
Shared memories inside of pool 40
Key: 2 Size: 31168040 ( 29.7 MB) Disp. administration tables
Key: 3 Size: 114048000 ( 108.8 MB) Disp. communication areas
Key: 6 Size: 1064960000 (1015.6 MB) ABAP program buffer
Key: 14 Size: 28600000 ( 27.3 MB) Presentation buffer
Key: 19 Size: 90000000 ( 85.8 MB) Table-buffer
Key: 42 Size: 13920992 ( 13.3 MB) DB TTAB buffer
Key: 43 Size: 43422392 ( 41.4 MB) DB FTAB buffer
Key: 44 Size: 8606392 ( 8.2 MB) DB IREC buffer
Key: 45 Size: 6558392 ( 6.3 MB) DB short nametab buffer
Key: 46 Size: 20480 ( 0.0 MB) DB sync table
Key: 47 Size: 13313024 ( 12.7 MB) DB CUA buffer
Key: 48 Size: 300000 ( 0.3 MB) Number range buffer
Key: 49 Size: 3309932 ( 3.2 MB) Spool admin (SpoolWP+DiaWP)
Shared memories outside of pools
Key: 18 Size: 1792100 ( 1.7 MB) Paging adminitration
Key: 41 Size: 25010000 ( 23.9 MB) DB statistics buffer
Key: 63 Size: 409600 ( 0.4 MB) ICMAN shared memory
Key: 64 Size: 4202496 ( 4.0 MB) Online Text Repository Buf.
Key: 65 Size: 4202496 ( 4.0 MB) Export/Import Shared Memory
Key: 1002 Size: 400000 ( 0.4 MB) Performance monitoring V01.0
Key: 58900130 Size: 4096 ( 0.0 MB) SCSA area
Nr of operating system shared memory segments: 9
Shared memory resource requirements estimated
================================================================
Nr of shared memory descriptors required for
Extended Memory Management (unnamed mapped file).: 64
Total Nr of shared segments required.....: 73
System-imposed number of shared memories.: 1000
Shared memory segment size required min..: 1472000000 (1403.8 MB)
System-imposed maximum segment size......: 35184372088832 (33554432.0 MB)
Swap space requirements estimated
================================================
Shared memory....................: 2050.4 MB
..in pool 10 608.1 MB, 99% used
..in pool 40 999.4 MB, 140% used !!
..not in pool: 34.4 MB
Processes........................: 716.8 MB
Extended Memory .................: 8192.0 MB
Total, minimum requirement.......: 10959.2 MB
Process local heaps, worst case..: 1907.3 MB
Total, worst case requirement....: 12866.5 MB
Errors detected..................: 1
Warnings detected................: 9
After checking the profile parameter I tried to run sapccm4x in /run directory but got the below error and I'm not able tomove further.
Pls have a look at these two and let me know what could I do to proceed further.
tqaadm@saptqa01:/usr/sap/TQA/SYS/exe/run 5> sapccm4x -R pf=/usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO: CCMS agent sapccm4x working directory is /usr/sap/TQA/DVEBMGS30/log/sapccm4x
INFO: CCMS agent sapccm4x config file is /usr/sap/TQA/DVEBMGS30/log/sapccm4x/csmconf
INFO: Central Monitoring System is [SMP]. (found in config file)
 additional CENTRAL system y/[n] ? :
INFO: found ini file /usr/sap/TQA/DVEBMGS30/log/sapccm4x/sapccmsr.ini.
INFO:
 CCMS version 20040229, 64 bit, multithreaded, Non-Unicode
 compiled at Jun 28 2010
 systemid 324 (IBM RS/6000 with AIX)
 relno 6400
 patch text patch collection 2010/1, OSS note 1304480
 patchno 335
INFO Runtime:
 running on saptqa01 AIX 3 5 00069A8FD600
 running with profile /usr/sap/TQA/SYS/profile/TQA_DVEBMGS30_saptqa01
INFO profile parameters:
 alert/MONI_SEGM_SIZE = 200000000
 alert/TRACE = 1
 SAPSYSTEM = 30
 SAPSYSTEMNAME = TQA
 SAPLOCALHOST = saptqa01
 DIR_CCMS = /usr/sap/ccms
 DIR_LOGGING = /usr/sap/TQA/DVEBMGS30/log
 DIR_PERF = /usr/sap/tmp
INFO:
 pid 4165682
INFO: Attached to Shared Memory Key 13 (size 200141728) in pool 10
INFO: Connected to Monitoring Segment [CCMS Monitoring Segment for application server saptqa01_TQA_30, created with version CCMS version 20040229, 64 bit single threaded, compiled at Oct 3 2008, kernel 6400_20020600_254, platform 324 (IBM RS/6000 with AIX)]
 segment status ENABLED
 segment started at Tue Sep 14 09:35:56 2010
 segment version 20040229
ERROR: Shared Memory misconfiguration ==> can not monitor SAP application server saptqa01_TQA_30
 Dispatcher Admin Shared Memory (Key 01) and CCMS Shared Memory (Key 13) both in pool 10.
 Please change configuration with profile parameters
 ipc/shm_psize_01 = -<different pool nr>
 xor
 ipc/shm_psize_13 = -<different pool nr>
EXITING with code 1

What is ALERT Management.how to use it?

what is ALERT Management. what is it's use.how to do ALERT Management?

HI
Alerts within XI give us a simple way to monitor only those errors that we want to and send alert messages to different people depending on the alert category.
Alert configuration is used to have the system inform you of errors during message processing.
By using the Alert Framework, central monitoring can be provided with all errors reported during message processing in ABAP and Java. This enables an improved reaction to such errors in both the ABAP runtime and the Java-based Adapter Engine. For this purpose, the Alert Framework is provided with rules based on certain events and on information from the header of the message protocol. These rules determine whether alerts are send or not.
Alert Configuration:
1) An Alert is a notification informing its recipients that a critical or very important situation has arisen. The
situation is as severe that an action must be taken immediately in order to resolve the situation. The
system recognizes the situation and sends the Alert.
2) We use the Alert Configuration to have the system inform you of errors during message processing. we
can receive the Alert by e-mail, fax, or SMS.
3) To configure your Alerts, proceed as follows:
a) Create the Alert Categories that we want to use in our Alert Rules.
b) Create the Alert Rules in which we want to use our Alert Categories
4) An Alert is an instance of an Alert Category
5) Alert Categories can be defined by applications or customers using the Alert Category definition
environment, which is accessed in Transaction Code ALRTCATDEF
6) The Structure of Alert Category is defiened by the following
a) Technical key (language-independent) for identification purposes
b) Description (language-dependent)
c) Classification
d) Priority
e) Maximum number of deliveries. (This applies to delivery to a destination other than the alert
inbox.)
f) Expiry time (in minutes) after which the alert is deleted
g) Escalation recipient to whom the alert is sent if it is not confirmed by any of its recipients
h) Tolerance time before escalation
i) Short text, long text, and title
The title is used as mail title, fax subject, and alert title in the inbox. The long text is used as
mail/fax body and the long text view in the inbox. The short text is used for pager and SMS.
j) Container for variable definition if variables are to be used in the texts, or for other application-
specific attributes
k) Subsequent activities in the form of URLs
pleae refer the following links for furtehr infromation
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm -
Alert
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
/people/michal.krawczyk2/blog/2007/04/26/xipi-throwing-generic-exceptions-from-any-type-of-mapping
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 -- ccms alerts u2013 1
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 -- ccms alerts u2013 2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 -- ccms alerts --- 3
Alerts with variables from the messages payload (XI) - UPDATED -
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
http://help.sap.com/saphelp_nw04/helpdata/en/49/cbfb40f17af66fe10000000a1550b0/frameset.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step - Alert Configuration by Micheal
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
/people/michal.krawczyk2/blog/2007/04/26/xipi-throwing-generic-exceptions-from-any-type-of-mapping
I hope at the end of this you may get some knowledge on Alerts.
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step XI:Alerts step-by-step. (fundamental Basic)
/people/sap.user72/blog/2005/11/24/xi-configuring-ccms-monitoring-for-xi-part-i CCMS Monitoring for XI. (CCMS monitoring for XI is enough later
we configure to Adapter Engine).
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1 Configuring scenario specific E-mail alerts in XI-CCMS: Part-1
(This is Important)
/people/aravindh.prasanna/blog/2005/12/24/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-2 Configuring scenario specific E-mail alerts in XI-CCMS: Part-2
/people/aravindh.prasanna/blog/2006/02/20/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part-3 Configuring scenario specific E-mail alerts in XI-CCMS: Part 3
/people/federico.babelis2/blog/2006/05/03/solution-manager-cen-and-alerting-configuration-guide-for-dummies Solution Manager CEN and Alerting configuration (Advanced)
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide - Trouble shoot alert config
Alerts with variables from the messages payload (XI) - UPDATED -
Alert configuration
http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide
Calling alerts from UDF
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Email Alerts
/people/aravindh.prasanna/blog/2005/12/23/configuring-scenario-specific-e-mail-alerts-in-xi-ccms-part--1
Alert Delivery
/people/matt.kangas/blog/2006/06/27/personalized-alert-delivery
Transport the alerts
http://help.sap.com/saphelp_nw04/helpdata/en/a6/5a94413aaad960e10000000a1550b0/frameset.htm
XI: Alerts - Step by step
/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step
http://help.sap.com/saphelp_nw04s/helpdata/en/d0/d4b54020c6792ae10000000a155106/frameset.htm
Triggering by Calling a Function Module Directly.
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Alerts with variables from the messages payload (XI) u2013 UPDATED
/people/michal.krawczyk2/blog/2005/03/13/alerts-with-variables-from-the-messages-payload-xi--updated
Simple Steps to Get Descriptive Alerts from BPM in XI
/people/community.user/blog/2006/10/16/simple-steps-to-get-descriptive-alerts-from-bpm-in-xi
Triggering XI Alerts from a User Defined Function
/people/bhavesh.kantilal/blog/2006/07/25/triggering-xi-alerts-from-a-user-defined-function
Throwing Smart Exceptions in XI Graphical Mapping
/people/alessandro.guarneri/blog/2006/01/26/throwing-smart-exceptions-in-xi-graphical-mapping
cheers
reward poins if found useful

Monitoring proxy abap in business process monitoring

Hi
Expert. Iu2019m working with Business Process Monitoring in my Solution Manager 7.0 sp20.
I would to monitor the communication between SAP ECC and SAP PI.
SAP ECC and SAP PI communicate by proxy.
I would know if can I monitor the proxy abap using SAP PI Message Error Monitoring based on Message-Based-Alerting (RWB).
I have just defined the alert category in abap stack and in RWB. In RWB I have inserted all information in u201CConditionsu201D fields and in the u201CWhere did the error occur?u201D fields I have chose:
Integration engine : XI Proxy
Error Code: *
Is this the correct procedure to monitor a proxy abap?
Thanks a lot
Giou2019

Hello Giovanni,
The described procedure looks correct in general. If you have set any restrictions in "Conditions" fields than you will only monitor on these specific message. If not all message will be considered which turn into a error status on the ABAP Proxy.
For information regarding the PI/XI Message Based Alerting please refer to service.sap.com/bpm -> Media Library -> Technical Information "Setup Guide - Interface Monitoring".
Best regards,
Maciej

Help Required IN Business Process Monitoring?

Hi,
i have few clarifications reg BPM in solution Mangager
1.What is monitored in BPM,Business Process interfaces or the business Process data( at does t monitors at data level)?
2.if interfaces are monitored in Solman BPM,how different it is from Netweaver Business process management.?
3.if possible can anyone brief out what XI process monitoring is and how is it different from SOLMAN BPM?
helpful answers rewareded
rgds,
rajesh

Hello Rajesh,
please refer to https://service.sap.com/bpm --> Media Library --> Customer Information --> "Business Process & Interface Monitoring - Part 2" to get a comprehensiver overview about what is available out-of-the-box for BPMon in SolMan.
BPMon in SolMan and BPM in Netweaver adress different target groups and can be seen a complementary functionalities.
BPMon in SolMan is primarily targeting at the 2nd level application support and should ensure a stable and smooth processing of Business Processes from a technical as well as application perspective. The processes have a granularity down on transaction or background job level.
Technical monitoring could be average response time of a transaction or a job cancellation.
Application monitoirng is providing about the throughput numbers of documents like sales orders, deliveries or backlog figures indicating that there are erronuous documents or documents that need manual intervention. Looking at this last aspect it is clear that a second target group is key players on business unit side, like sales reposnibles, plant owners etc.
On interface side you can monitor IDocs, qRFCs, Batch Input session for certain statuses, check if files arrived or do some XI messaged based alerting.
BPM in Netweaver is a technical layer deeper and based especially on XI/PI. So this is an integration engine itself. When you look at the capabilities of XI/PI where you can split or correlate messages with ccBPM this is related to so called integration processes which could be a more detailed sub-process from what is looked at BPMon in SolMan. Other aspects that BPM in Netweaver is supports is Business Activity Monitoring BAM which cannot easily explained with a few sentences. But here the target groups with BAM are either real business end-users or C-level management for business efficiency analysis.
Hope this answer could clarify a few things.
Volker

Process monitoring (PMI, Alert Management, Acknowledgments, ...)

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