Process types and Sales Transactions not Sync with SM2.5

Hi Experts,
1) We have custom process types for leads, opt and quotations etc.. but the TYPES option is not activated or greyed out when creating any sales transactions from app SM 2.5.
Please help on this.
2) With our accounts as a relationships, leads and opportunity are syncing well but not quotations and activities. Is there any settings for that which needs to be activated.
Thanks for your help.
Thanks
VS

Check out these instructions: http://support.apple.com/kb/ts5223

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Process types and Sales Transactions not Sync with SM2.5

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