Product category not available error in SAP CRM 7.0

hi Gurus,
while i try creating opportunity transaction, there under product tab when i enter product category(as we maintian product category and not product) and pass on other data and finally press enter ..i get error "product category "3lAA" not available" same for other category. even when i try F4 help only very few categories it shows, not all.
but then i went back and checked for category and hierarchy in CRM system ..it is showing all there and it is downloaded form R/3 system.
Can you please tell me what all places i can check..? or what is missing ?
Thanks,
gaurav

Hi,
I believe all the categories which you are viewing currently in the pop up are from a single hierarchy ( Most probably R3PRODHIER). And the categories which you are looking for is probably from a different hierarchy ( R3MATCLAS, R3PRODSTYP etc.).
By standard, for sales applications only R3PRODHIER is supported. Please have a look at the IMG path Cross-Application Component->SAP Product-> Product Category->Assign Category Hierarchy to Applications, where you can verify this. If you are so particular about using categories from a different hierarchy you might need to change this setting - I am not sure about other implications that can cause if you change that like downloading from R/3 etc.
Regards,
Sreejith

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