Product Data Hub

My client fulfills intangibles (licesne keys, software) and emails are sent out to customer with different email contents depending on Product line/Products. Can somebody tell me if PDH (oracle product data hub) can be used to satisfy this requirement?
Is it true that PDH attributes are small and cannot support more than 50 characters?
Thanks

As a Master Data Mgmt (MDM) product, PDH is used to synchronize product master data across multiple software. For example, in banks, there may be separate software handling different products that the banks are offering to the public (savings, credit card, term deposit, personal loans, corporate loans, wealth mgmt, investing, etc), and hence the product master data (or product code) may be distributed across multiple software. PDH would be used in this case to make sure that the product master data in all software in the company are always up to date. Same condition may also be found in telcos, for example.
I'm assuming you're talking about customized marketing e-mail depending on what products each customer has bought? If yes, then you might want to look at such functionality within CRM system like Siebel CRM. Or are you just talking about customized packing slip upon fulfillment? Then, you should simply customize the packing slip document
Sincerely,
Paul Pambudi

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    I'm using CRM 5.0 and I need to add product category (with attributes) and thumbnail picture to existing products.
    As I browse through the forum, many have suggest to use Function COM_PRODUCT_MAINTAIN_MULT_API.  However, it seems this function require me to populate many fields other than Product ID and GUID.
    Is there any other FM or BAPI that I can use to modify product data or perhaps is there a function that I need to call to get all the existing product data before calling com_product_maintain_multi_api.
    Thanks in advance for any help.

    Hi,
    I have success in getting the product data now. The problem is how should I populate table parameter for COM_PRODUCT_MAINTAIN_MULT_API.  I tried copy coding from OSSnote 810153, but it doesn't work in CRM 5.0 ( missing some structure).
    Has anyone try this function before in CRM 5 and can give me some guidance. Thanks.

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