Product Deletion in CRM5.0

Hello All,
I have a requirement wherein I want to delete certain products for which data is in error in my CRM System.
One approach to this is to use Archiving via the SARA tranaction.
(Using archiving object for SAP Product - PRODUCT_MD)
My query is  whether there is an alternate approach to product deletion which I can implement.
Best Regards,
Sanjay Sen

Hi Sanjay,
You may also use ther report (SA38) "COM_PRODUCT_DELETE_SINGLE" to delete individual products in CRM.
Reward if helps,
Regards,
Paul Kondaveeti

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    *& Report  ZVB_PRODUCT_DELETE          (release CRM 4.0 SP03)          *
    *&         Instructions are in OSS Note #427332                        *
    report  zvb_product_delete line-size 300.
    const, include
    include com_product_const001.
    include com_product_const003.
    include com_product_const009.
    include com_product_const011.
    include com_settype_attribute_const03.
    tables:  comm_iproduct,                                     "#EC NEEDED
             comm_product.
    constants:
           gc_program type programm value 'COM_PRODUCT_DELETE_SINGLE'.
    data:  gv_product_guid type comt_product_guid,
           gv_prty  type comt_product_type,
           gv_syslog(70)  type c,
           lv_mobile_active  type comt_boolean,
           lv_delete  type comt_boolean value 'X'.
    data:  lt_settypes      type  comt_frgtype_tab_ext,
           lt_status_guid   type comt_prd_status_guid_tab.
    data: begin of lt_products occurs 0,
             product_id   like comm_product-product_id,
             product_guid like comm_product-product_guid,
          end of lt_products.
    Screen User query
    selection-screen comment /1(60) text-006.
    selection-screen skip 2.
    select-options: s_prid for comm_product-product_id.
    *parameters: p_prid type comt_product_id   obligatory,
    parameters: p_prty type comt_product_type obligatory default '01',
                p_logs type comt_logsys       obligatory,
                p_objf type comt_product_object_family,
                p_send  as checkbox modif id 001 default on,
                p_usage as checkbox modif id 001 default off,
                p_test  as checkbox default 'X'.
    at selection-screen output.
      perform check_mobile_download
          changing lv_mobile_active.
      if lv_mobile_active is initial.
        loop at screen.
          check screen-group1 = '001'.  "disable field p_send, p_usage
          screen-active = '0'.
          modify screen.
        endloop.
      endif.
    start-of-selection.
    perform check_authority.
    Write syslog entry
    concatenate 'Rep. ' sy-repid ': ' p_prid(30) '/' p_prty '/' p_logs
            into gv_syslog.                                    "#EC NOTEXT
    call 'C_WRITE_SYSLOG_ENTRY'
       id 'TYP' field ' '
       id 'KEY' field 'C00'
       id 'DATA' field gv_syslog  .
    inactive product are not supported here
    select * from comm_iproduct
            where product_id    = p_prid
            and   product_type  = p_prty
            and   object_family = p_objf
            and   logsys        = p_logs.
    endselect.
    if sy-subrc = 0.
       write: / text-001, text-005.
       exit.
    endif.
    read products according to the selection criteria
      select * from comm_product
             into corresponding fields of table lt_products
             where product_id    in s_prid
             and   product_type  = p_prty
             and   object_family = p_objf
             and   logsys        = p_logs.
      if sy-subrc ne 0.
        write: / text-010.
        exit.
      endif.
      loop at lt_products.
      read product and enqueue
        perform product_enqueue
             using lt_products-product_id
                   p_prty
                   p_logs
                   p_objf
             changing gv_product_guid
                      gv_prty.
        check not gv_product_guid is initial.
        if p_usage = on.
          perform check_usage
                  using gv_product_guid
               changing lv_delete.
        endif.
        check lv_delete = on.
        check p_test = space.
      first delete the component of the IBase
        perform delete_ibasecomponent
             using gv_product_guid.
        perform delete_extensions
             using gv_product_guid
                   lt_settypes.
        perform delete_settypes
             using gv_product_guid
                   lt_settypes
          changing lt_status_guid.
        perform delete_interlinkages
             using gv_product_guid.
        perform delete_pme_data                      "multivalue attributes
             using gv_product_guid.
        perform delete_decoupled_data                "long text, longmatnr,
             using gv_product_guid.                  "ibase prodvar,...
        perform delete_status
             using lt_status_guid.
        perform delete_favorites
             using gv_product_guid.
        perform delete_clear_case
             using gv_product_guid.
        if p_send = 'X'.
          perform send_deletion_to_mw
               using gv_product_guid.
        endif.
        delete from comm_product     where product_guid = gv_product_guid.
        delete from comm_producth    where product_guid = gv_product_guid.
        delete from comm_product_idx where product_guid = gv_product_guid.
        delete from comm_prwb_user_2 client specified
               where client = sy-mandt and last_object = gv_product_guid.
        call function 'BAPI_TRANSACTION_COMMIT'
          exporting
            wait = 'X'.
        write: / text-001, lt_products-product_id, text-004.
      endloop.
    *&      Form  product
    form product_enqueue
       using   iv_prid  type comt_product_id
               iv_prty  type comt_product_type
               iv_logs  type comt_logsys
               iv_objf  type comt_product_object_family
      changing ev_pguid type comt_product_guid
                          ev_prty type comt_product_type.
      data ls_product type  comt_product.
      call function 'COM_PRODUCT_GUID_GET'
        exporting
          iv_product_id    = iv_prid
          iv_product_type  = iv_prty
          iv_logsys        = iv_logs
          iv_object_family = iv_objf
          iv_show_popup    = 'X'
        importing
          ev_product_guid  = ev_pguid
        exceptions
          not_found        = 1
          wrong_call       = 2
          internal_error   = 3
          others           = 4.
      if sy-subrc <> 0.
        write: / text-001, space, iv_prid.
        write:   text-003.        "Product not found
        exit.
      else.
        write: / text-001, space, iv_prid.
        write:   text-002.        "Product found
      endif.
      call function 'COM_PRODUCT_READ_SINGLE'
        exporting
          iv_product_guid = ev_pguid
          iv_enqueue_mode = ' '
        importing
          es_product      = ls_product
        exceptions
          not_found       = 1
          wrong_call      = 2
          foreign_lock    = 3
          enqueue_failed  = 4
          others          = 5.
      if sy-subrc <> 0.
        if sy-subrc > 2.
          write: / text-001, space, iv_prid.
          write:   text-007. "Product enqueued
          exit.
        else.
          message id sy-msgid type sy-msgty number sy-msgno
             with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
          exit.
        endif.
        exit.
      endif.
      ev_prty = ls_product-product_type.
    special authotirty check (with considering the assigned
    categories)
    call function 'COM_PRODUCT_CT_AUTHORITY_CHECK'
       exporting
         iv_auth_act     = '06'
         iv_product_guid = ev_pguid
       exceptions
         no_authority    = 1
         wrong_call      = 2
         internal_error  = 3
         others          = 4.
    if sy-subrc <> 0.
       message id sy-msgid type sy-msgty number sy-msgno
               with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    endif.
    endform.                               " product
    *&      Form  delete_extensions
    form delete_extensions
         using iv_product_guid type comt_product_guid
               et_settype      type comt_frgtype_tab_ext.
      data:  lv_db_tab        type ddobjname,
             lv_subrc_pr_guid like sy-subrc,
             table_name_ref   type ref to data,
             lt_extension     type comt_frgtype_tab_ext,
             ls_extension     type comm_frgtype_ext.
      field-symbols: <table_name> type any,
                     <field_name> type any.
      check not iv_product_guid is initial.
    delete extensions e.g. COMM_PRFREEATTR, CRMM_PR_TAX, COMM_PR_UNIT,
                           COMM_PR_SHTEXT,COMM_PR_GTIN, comm_prprdcatr,..
      perform load_extensions
              using  iv_product_guid
           changing  lt_extension
                     et_settype.
      loop at lt_extension into ls_extension.
        lv_db_tab = ls_extension-frgtype_tab.
        check not lv_db_tab is initial. "CRM_CAT_SAT & CRM_CAT_PUR
      does table exist ?
        call function 'DDIF_NAMETAB_GET'
          exporting
            tabname   = lv_db_tab
          exceptions
            not_found = 1
            others    = 2.
        check sy-subrc = 0.
      Due to any reason (I don't know why) sometimes we have product_guid
      and sometimes we have frg_guid as name of the key field.
        create data table_name_ref type (lv_db_tab).
        assign table_name_ref->* to <table_name>.
        assign component 'PRODUCT_GUID' of structure <table_name>
               to <field_name>.
        lv_subrc_pr_guid = sy-subrc.
        if lv_subrc_pr_guid = 0.
          delete from (lv_db_tab)
                 where product_guid = iv_product_guid.
        else.
          delete from (lv_db_tab)
                 where frg_guid     = iv_product_guid.
        endif.
      delete history of extension table
        concatenate ls_extension-frgtype_tab 'H' into lv_db_tab.
        create data table_name_ref type (lv_db_tab).
        assign table_name_ref->* to <table_name>.
        assign component 'LOGSYS' of structure <table_name>
                                  to <field_name>.
        check sy-subrc = 0.
        call function 'DDIF_NAMETAB_GET'
          exporting
            tabname   = lv_db_tab
          exceptions
            not_found = 1
            others    = 2.
        check sy-subrc = 0.
        if lv_subrc_pr_guid = 0.
          delete from (lv_db_tab)
                 where product_guid = iv_product_guid.
        else.
          delete from (lv_db_tab)
                 where frg_guid     = iv_product_guid.
        endif.
      endloop. "  end of loop for all extensions
    endform.                    " delete_extensions
    *&      Form  delete_settypes
    form delete_settypes
         using iv_product_guid   type comt_product_guid
               it_settypes       type comt_frgtype_tab_ext
        changing et_status_guid  type comt_prd_status_guid_tab.
      data: ls_reldesc type  coms_pr_org_rel,
            lt_reldesc type  comt_pr_org_rel_tab,
            lt_reltab  type  ref to data,
            ls_settype type  comt_settype_ext,
            ls_table   type  tabname,
            ls_status_guid   type crmt_object_guid.
      field-symbols:
           <fs_reltab>   type any table,
           <fs_relrow>   type any,
           <fs_settype>  type comt_frgtype_guid,
           <fs_setguid>  type comt_frg_guid,
           <fs_statguid> type crmt_object_guid.
    memorise product status guide
      ls_status_guid = iv_product_guid.
      append ls_status_guid to et_status_guid.
    load description of relation tables
      call method cl_com_product_org_type=>comc_pr_org_link_read_all
        importing
          et_pr_org_rel = lt_reldesc
        exceptions
          no_desc       = 0.
    for all relation types (e.g. comm_pr_frg_rel, comm_pr_frg_rod)
      loop at lt_reldesc into ls_reldesc.
      read product/settype relations
        create data lt_reltab type (ls_reldesc-link_table_ttyp).
        assign lt_reltab->* to <fs_reltab>.
        call function ls_reldesc-func_rel_read_pr
          exporting
            iv_product_guid = iv_product_guid
          importing
            et_rel          = <fs_reltab>
          exceptions
            wrong_call      = 1
            not_found       = 2
            others          = 3.
        check sy-subrc = 0.
      for all links...
        loop at <fs_reltab> assigning <fs_relrow>.
          assign component 'FRAGMENT_TYPE' of structure <fs_relrow>
                                                     to <fs_settype>.
          assign component 'FRAGMENT_GUID' of structure <fs_relrow>
                                                     to <fs_setguid>.
          assign component 'STATUS_OBJECT' of structure <fs_relrow>
                                                     to <fs_statguid>.
          read table it_settypes with key frgtype_guid = <fs_settype>
                                 into ls_settype.
          check sy-subrc = 0.
        settype table
          delete from (ls_settype-frgtype_tab)
                 where frg_guid = <fs_setguid>.
        history table
          concatenate ls_settype-frgtype_tab 'H' into ls_table.
          delete from (ls_table)
                 where frg_guid = <fs_setguid>.
        memorise settype status guide
          if not <fs_statguid> is initial.
            ls_status_guid = <fs_statguid>.
            append ls_status_guid to et_status_guid.
          endif.
        endloop. "of links
      relation table (e.g. comm_pr_frg_rel)
        delete from (ls_reldesc-link_table)
               where product_guid = iv_product_guid.
      history table
        concatenate ls_reldesc-link_table 'H' into ls_table.
        delete from (ls_table) where product_guid = iv_product_guid.
      endloop. " of relation types
    endform.                    " delete_settypes
    *&      Form  delete_interlinkages
    form delete_interlinkages
         using iv_product_guid type comt_product_guid.
      constants: cv_db_name(8)  type c value 'COMM_IL_',
                 cv_suffix_h(2) type c value '_H'.
      data: lt_ilinks   type  comt_il_data_tab,
            lt_reltype  type  comc_il_reltype_tab with header line,
            lv_ddictype type  dd02v-tabclass,
            lv_dbname        type  comt_structure.
    CHECK p_objf IS INITIAL.
    first we have to read all ILs where the productguid is sourceguid
      refresh lt_ilinks.
      call function 'COM_IL_API_WHERE_USED'
        exporting
          iv_objectguid   = iv_product_guid
          iv_objtype      = gc_bus_objtype_bus1178
          iv_direction    = 'S'
        importing
          et_interlinkage = lt_ilinks.
      check not lt_ilinks[] is initial.
      delete adjacent duplicates from lt_ilinks comparing reltype.
    read ilinkage customizing
      select * from comc_il_reltype into table lt_reltype
         for all entries in lt_ilinks where reltyp = lt_ilinks-reltype.
    delete interlinkages
      loop at lt_reltype.
        if lt_reltype-streltyp ne space.
          concatenate cv_db_name lt_reltype-streltyp into lv_dbname.
        else.
          concatenate cv_db_name lt_reltype-reltyp   into lv_dbname.
        endif.
      delete data
        call function 'DDIF_NAMETAB_GET'
          exporting
            tabname   = lv_dbname
          importing
            ddobjtype = lv_ddictype
          exceptions
            not_found = 1
            others    = 2.
        check sy-subrc = 0 and lv_ddictype = 'TRANSP'.          "#EC NOTEXT
        delete from (lv_dbname) where sourceguid = iv_product_guid.
      delete history
        check lt_reltype-change_doc = 'X'.
        concatenate lv_dbname cv_suffix_h into lv_dbname.
        call function 'DDIF_NAMETAB_GET'
          exporting
            tabname   = lv_dbname
          importing
            ddobjtype = lv_ddictype
          exceptions
            not_found = 1
            others    = 2.
        check sy-subrc = 0 and lv_ddictype = 'TRANSP'.          "#EC NOTEXT
        delete from (lv_dbname) where sourceguid = iv_product_guid.
      endloop.
    endform.                    "delete_interlinkages
    *&      Form  delete_pme_data
    form delete_pme_data
         using iv_product_guid type comt_product_guid.
    delete multivalue attributes from PME
      data: lt_pmemap  like standard table of comm_pme_prd_map,
            ls_pmemap  like comm_pme_prd_map.
      select *  into table lt_pmemap
                from comm_pme_prd_map
                where crm_object_guid = iv_product_guid.
      check sy-subrc = 0.
      loop at lt_pmemap into ls_pmemap.
        call function 'CRM_SCE_DB_KB_DELETE'
          exporting
            iv_kbid = ls_pmemap-kbid.
      endloop.
      delete comm_pme_prd_map from table lt_pmemap.
    endform.                    "delete_pme_data
    *&      Form  send_deletion_to_mw
    form send_deletion_to_mw
         using iv_product_guid type comt_product_guid.
      data:  cv_function_module like  rs38l-name
                  value 'CRM_PROD_SEND_DELETION_MESSAGE'.       "#EC NOTEXT
      data:  lt_product_guid  type comt_product_s_tab with header line.
      lt_product_guid-product_guid = iv_product_guid.
      append lt_product_guid.
      call function 'FUNCTION_EXISTS'
        exporting
          funcname           = cv_function_module
        exceptions
          function_not_exist = 1
          others             = 2.
      check sy-subrc = 0.
      call function cv_function_module
        exporting
          it_product_guid = lt_product_guid[]
          iv_test_only    = space
        exceptions
          internal_error  = 1
          others          = 2.
      if sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      endif.
    endform.                    " send_deletion_to_mw
    *&      Form check_mobile_download
    form check_mobile_download
      changing ev_mobile_active type comt_boolean.
      data:
            cv_db_tab   type ddobjname value 'SMOMARA'.
      data: lv_lines    type i value 0.
      clear ev_mobile_active.
      call function 'DDIF_NAMETAB_GET'
        exporting
          tabname   = cv_db_tab
        exceptions
          not_found = 1
          others    = 2.
      check sy-subrc = 0.
      select count( * ) into lv_lines
        from (cv_db_tab) up to 10 rows.                     "#EC CI_NOWHERE
      if lv_lines > 0.
        ev_mobile_active = on.
      endif.
    endform.                    " check_mobile_download
    *&      Form check_authority
    form check_authority.
      tables:  t000, comc_pr_tool_reg.                          "#EC NEEDED
    check productiv system - report must not be executed
      select single * from t000 client specified             "#EC CI_CLIENT
                      where mandt = sy-mandt.
      if t000-cccategory = 'P'.
        message e807(com_product) .
        leave.
        leave to transaction '    '.
      endif.
    Check authority for product delete
      call function 'COM_PRODUCT_AUTHORITY_CHECK'
        exporting
          iv_auth_act    = '06'
        exceptions
          no_authority   = 1
          wrong_call     = 2
          internal_error = 3
          others         = 4.
      if sy-subrc ne 0.
        message id sy-msgid type sy-msgty number sy-msgno
                with sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
      MESSAGE e808(com_product).
        leave.
        leave to transaction '    '.
      endif.
    Additional step: registration
      select single * from comc_pr_tool_reg
             where program_name = gc_program
             and   user_name    = sy-uname
             and   exec_date    = sy-datum.
      if sy-subrc ne 0.
        message e809(com_product).
      endif.
    endform.                    " check_authority
    *&      Form  delete_decoupled_data
    form delete_decoupled_data
         using iv_product_guid type comt_product_guid.
      include com_product_const018.
    Deleting decoupled and customer requested data (long_text, longmatnr,
      upload registry, ibase product variants coming from R/3,
      archive verify registry). Documents like PDF,XLS,DOC,JPG stored in
      Content Management will not be deleted
    load BADI implementations
      class: cl_exithandler definition load.
      data:  exit_obj type ref to if_ex_com_product_delete.
      call method cl_exithandler=>get_instance
        exporting
          exit_name              = gc_badi-com_product_delete
          null_instance_accepted = on
        changing
          instance               = exit_obj.
    call BADI implementations (User Exit)
      call method exit_obj->delete_extra_data
        exporting
          iv_product_guid = iv_product_guid.
    endform.                    " delete_decoupled_data
    *&      Form  load_extensions
    form load_extensions
         using iv_product_guid type  comt_product_guid
      changing et_extension    type  comt_frgtype_tab_ext
               et_settype      type  comt_frgtype_tab_ext.
      data: lt_prd_cat      type  comt_prod_cat_rel_tab,
            ls_prd_cat      type  comt_prod_cat_rel,
            lt_cat_frg      type  comt_prcat_frag_rel_tab,
            ls_cat_frg      type  comt_prcat_frag_rel,
            lt_settype_guid type  comt_frgtypeguid_tab,
            ls_settype_guid type  comt_frgtype_guid,
            lt_settype      type  comt_frgtype_tab_ext.
      refresh et_extension.
    read categories assigned to product
      call function 'COM_PROD_CAT_REL_READ_WITH_PR'
        exporting
          iv_product_guid = iv_product_guid
        importing
          et_set          = lt_prd_cat.
      loop at lt_prd_cat into ls_prd_cat.
      read allowed settypes for categories
        call function 'COM_PRCAT_FRAG_REL_READ'
          exporting
            iv_category_guid  = ls_prd_cat-category_guid
          importing
            et_prcat_frag_rel = lt_cat_frg
          exceptions
            wrong_call        = 1
            others            = 2.
        check sy-subrc = 0.
        refresh lt_settype_guid.
        loop at lt_cat_frg into ls_cat_frg.
          ls_settype_guid = ls_cat_frg-frgtype_guid.
          append ls_settype_guid to lt_settype_guid.
        endloop.
      read settype defintions
        call function 'COM_SETTYPE_READ_MULTIPLE'
          exporting
            it_settype_guid = lt_settype_guid
          importing
            et_settype      = lt_settype
          exceptions
            nothing_found   = 1
            others          = 2.
        if sy-subrc =  0.
        only settypes
          et_settype[] = lt_settype[].
          delete et_settype[] where
            ( prod_comp_type = gc_prod_comp_type-extension or
              prod_comp_type = gc_prod_comp_type-simple_extension ).
        only extensions
          delete lt_settype[] where
            ( prod_comp_type ne gc_prod_comp_type-extension and
              prod_comp_type ne gc_prod_comp_type-simple_extension ).
          et_extension[] = lt_settype[].
        endif.
      endloop. " end of product categories
    endform.                    " load_extensions
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    form delete_status
      using it_status_guid type comt_prd_status_guid_tab.
      data:
        lt_status like crm_jsto_pre occurs 0,
        ls_status type crm_jsto_pre,
        ls_status_guid type crmt_object_guid.
      loop at it_status_guid into ls_status_guid.
        ls_status-objnr = ls_status_guid.
        append ls_status to lt_status.
      endloop.
      call function 'CRM_STATUS_DELETE_MULTI'
        tables
          objnr_table = lt_status.
    endform.                    " delete_status
    *&      Form delete_favorites
    form delete_favorites
         using iv_product_guid type  comt_product_guid.
      call function 'COM_PRODUCT_DELETE_FAVORITES'
        exporting
          iv_object_guid = iv_product_guid.
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    *&      Form delete_clear_case
    form delete_clear_case
         using iv_product_guid type  comt_product_guid.
      data:   ls_customizing type comc_product,
              lv_clear_case_guid type comt_clear_case_guid.
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      call method cl_com_product_general=>comc_product_read_all
        importing
          es_prod_general = ls_customizing
        exceptions
          not_found       = 1
          others          = 2.
      check ls_customizing-inactive_prod = on.
      select single clear_case_guid from comm_clear_targ        "#EC *
               into lv_clear_case_guid
               where object_guid = iv_product_guid  "active
                 and object_class = 'PROD'.
    normaly two entries for active and inaktive product version
      delete from comm_clear_targ
               where clear_case_guid = lv_clear_case_guid
                 and object_class = 'PROD'.
      delete from comm_clear_stack
             where guid = lv_clear_case_guid
               and application = 'PROD'.
    endform.                    "delete_clear_case
    *&      Form check_usages
    form check_usage
         using iv_product_guid type  comt_product_guid
      changing ev_delete type comt_boolean.
      include sbal_constants.
      data:  cv_function_module like  rs38l-name
                  value 'COM_PRODUCT_USAGE_CHECK'.              "#EC NOTEXT
      data:  ls_product  type comt_product,
             lt_product  type comt_product_tab.
      data:  ls_logheader     type bal_s_log,   "Kopfdaten des Protokolls
             lv_loghandle     type  balloghndl.
      data:  ls_msg_filter type bal_s_mfil,
             ls_log_filter type bal_s_lfil,
             lt_msg_handle type bal_t_msgh,
             ls_log_handle type bal_s_logh,
             ls_msg_handle type balmsghndl,
             ls_msg        type bal_s_msg,
             ls_string     type string.
    does CRM function exist
      call function 'FUNCTION_EXISTS'
        exporting
          funcname           = cv_function_module
        exceptions
          function_not_exist = 1
          others             = 2.
      check sy-subrc = 0.
    create log handle
      ls_logheader-aldate    = sy-datum.
      ls_logheader-altime    = sy-uzeit - 10.
      ls_logheader-aluser    = sy-uname.
      ls_logheader-alprog    = sy-repid.
      call function 'BAL_LOG_CREATE'
        exporting
          i_s_log                 = ls_logheader
        importing
          e_log_handle            = lv_loghandle
        exceptions
          log_header_inconsistent = 1
          others                  = 2.
      if sy-subrc <> 0.
    MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
            WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
      endif.
      ls_product-product_guid = iv_product_guid.
      append ls_product to lt_product.
    call usage checks
      call function cv_function_module
        exporting
          it_product   = lt_product
          iv_loghandle = lv_loghandle.
    filter settings
      ls_log_handle-sign   = 'I'.
      ls_log_handle-option = 'EQ'.
      ls_log_handle-low    = lv_loghandle.
      append ls_log_handle to ls_log_filter-log_handle.
    get messages
      call function 'BAL_GLB_SEARCH_MSG'
        exporting
          i_s_log_filter = ls_log_filter
          i_s_msg_filter = ls_msg_filter
        importing
          e_t_msg_handle = lt_msg_handle
        exceptions
          msg_not_found  = 1
          others         = 2.
      check sy-subrc = 0.
      ev_delete = space.
      write: / text-001, text-008.
    read messages
      loop at lt_msg_handle into ls_msg_handle.
        call function 'BAL_LOG_MSG_READ'
          exporting
            i_s_msg_handle = ls_msg_handle
          importing
            e_s_msg        = ls_msg
          exceptions
            log_not_found  = 1
            msg_not_found  = 2
            others         = 3.
        check sy-subrc = 0.
        message id ls_msg-msgid type ls_msg-msgty number ls_msg-msgno
            with ls_msg-msgv1 ls_msg-msgv2 ls_msg-msgv3 ls_msg-msgv4
            into ls_string.
        write: /, ls_string.
        clear ls_msg.
      endloop.
    endform.                    " check_usages
    *&      Form  delete_ibasecomponent
          text
         -->P_GV_PRODUCT_GUID  text
    form delete_ibasecomponent using p_product_guid.
      data: lv_guid22 like sysuuid-c22,
            ls_comp   type  ibas_dat1.
      tables: ibin.
      break pvho.
      call function 'GUID_CONVERT'
        exporting
          iv_guid_x16            = p_product_guid
        importing
          ev_guid_c22            = lv_guid22
        exceptions
          no_unicode_support_yet = 1
          parameters_error       = 2
          others                 = 3.
    find the component
      select * from ibin
             where objnr = lv_guid22.
        clear ls_comp.
        ls_comp-instance = ibin-instance.
        ls_comp-ibase = ibin-ibase.
        call function 'IBASE_COMP_DELETE'
          exporting
            i_comp              = ls_comp
          exceptions
            data_not_consistent = 1
            ibase_locked        = 2
            not_succesful       = 3
            others              = 4.
        if sy-subrc eq 0.
          call function 'IBASE_SAVE'.
        endif.
      endselect.
    endform.                    " delete_ibasecomponent

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    Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
    [Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
    [Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
    [Mon Feb 09 17:24:22 2015] Cleaner Tool version        : 2.0.0.0
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    [Mon Feb 09 17:24:22 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
    [Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
    [Mon Feb 09 17:24:22 2015] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
    [Mon Feb 09 17:24:22 2015] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
    [Mon Feb 09 17:24:22 2015] [UserRoamingAppData]        : C:\Users\BEAR2\AppData\Roaming
    [Mon Feb 09 17:24:22 2015] [UserLocalAppData]        : C:\Users\BEAR2\AppData\Local
    [Mon Feb 09 17:24:22 2015] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
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    Gen_WWCombined-en_US-20121017_1230
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    [Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
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    System Manufacturer    System manufacturer
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    System Directory    C:\Windows\system32
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    Total Virtual Memory    31.9 GB
    Available Virtual Memory    28.1 GB
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    I've been trying to install the CS5 for a couple of week now but cannot get it to install. I've tried lots of things I've seen in the forums but I still cannot get it to install. I'd appreciate it if someone could offer some help and direction to step me through the possible issues. I've tried uninstalling, using the cs5 cleanup utility, changing permissions on the entire Adobe folder, completely uninstalling any Adobe product, deleting all reference folders, running as administrator, etc etc but nothing works. I've turned off firewall and antivirus, closed all applications including start-up items, and still nothing.
    I'll start again and list my issues and perhaps someone can help..
    This is the error:
    Exit Code: 6
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 52 error(s), 50 warning(s)
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    WARNING: Payload cannot be installed due to dependent operation failure
    ERROR: The following payload errors were found during install:
    ERROR:  - Adobe CSXS Infrastructure CS5: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86: Install failed
    ERROR:  - Adobe Media Player: Install failed
    ERROR:  - Adobe Linguistics CS5 x64: Install failed
    ERROR:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Support: Install failed
    ERROR:  - Adobe Bridge CS5: Install failed
    ERROR:  - Recommended Common Fonts Installation x64: Install failed
    ERROR:  - AdobePDFL x64 CS5: Install failed
    ERROR:  - DeviceCentral_DeviceCentral3LP-en_GB: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86_x64: Install failed
    ERROR:  - Adobe XMP Panels CS5: Install failed
    ERROR:  - Photoshop Camera Raw: Install failed
    ERROR:  - AdobeColorCommonSetCMYK: Install failed
    ERROR:  - Adobe Mini Bridge CS5: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86_x64: Install failed
    ERROR:  - AdobeColorJA CS5: Install failed
    ERROR:  - Adobe ReviewPanel CS5: Install failed
    ERROR:  - Photoshop Camera Raw (64 bit): Install failed
    ERROR:  - Microsoft_VC90_MFC_x86: Install failed
    ERROR:  - Adobe Photoshop CS5 Core_x64: Failed due to Language Pack installation failure
    ERROR:  - Suite Shared Configuration CS5: Install failed
    ERROR:  - PDF Settings CS5: Install failed
    ERROR:  - DeviceCentral: Failed due to Language Pack installation failure
    ERROR:  - AdobeTypeSupport CS5: Install failed
    ERROR:  - AdobeColorVideoProfilesCS CS5: Install failed
    ERROR:  - AdobeColorCommonSetRGB: Install failed
    ERROR:  - Adobe Player for Embedding x64: Install failed
    ERROR:  - Required Common Fonts Installation x64: Install failed
    ERROR:  - Microsoft_VC90_ATL_x86_x64: Install failed
    ERROR:  - Adobe CSXS Extensions CS5: Install failed
    ERROR:  - Microsoft_VC80_ATL_x86_x64: Install failed
    ERROR:  - AdobeOutputModule: Install failed
    ERROR:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR:  - AdobeCMaps x64 CS5: Install failed
    ERROR:  - AdobeTypeSupport x64 CS5: Install failed
    ERROR:  - Microsoft_VC90_MFC_x86_x64: Install failed
    ERROR:  - Adobe Photoshop CS5 International English Language Pack_x64_AdobePhotoshop12-en_GB_x64: Install failed
    ERROR:  - Adobe WinSoft Linguistics Plugin CS5 x64: Install failed
    ERROR:  - AdobeColorEU CS5: Install failed
    ERROR:  - AdobePDFL CS5: Install failed
    ERROR:  - AdobeCMaps CS5: Install failed
    ERROR:  - AdobeColorNA CS5: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86_x64: Install failed
    ERROR:  - Adobe SwitchBoard 2.0: Install failed
    ERROR:  - Microsoft_VC80_MFC_x86: Install failed
    ERROR:  - AdobeColorPhotoshop CS5: Install failed
    ERROR:  - Microsoft_VC80_MFCLOC_x86: Install failed
    ERROR:  - Adobe Extension Manager CS5: Install failed
    ERROR:  - Adobe ExtendScript Toolkit CS5: Install failed
    ERROR:  - Adobe AIR: Install failed
    Can anyone help please..?

    Try this microsoft solution, it worked for me on Vista with SP2, 32 bit. Even though you have a 64bit system, I think this solution might well work.  I spent 9 days with Adobe trying to install $1,700 software, and still they haven't given me a solution.  Opened Microsoft tech support case today, and everything is now installed, CS5 and Acrobat 9 professional.  Installed Acrobat 9 the same was as CS5, and installed it using the new Admintrator account.
    Here is a summary from Microsoft of what the did to fix the issue:  Good luck!
    Subject: SRX1134614654ID - Unable to install Adobe CS5\Exit Code 7
    It was my pleasure to work with you on your Windows Support Request 1134614654.
    I am glad to hear that the issue is resolved. We appreciate your time and patience in going through the troubleshooting steps performed.
    The following is the summary of the troubleshooting steps performed that resolved the issue.
    ACTION: Tried to install Adobe CS5.
    RESULT: Unable to install Adobe CS5 getting error Exit Code 7.
    CAUSE: Conflict with Administrator rights.
    RESOLUTION: Enabled Default Admin Account and  able to install Adobe CS5 and Acrobat Reader in default admin account.
    Steps to enable Default Administrator Account:
    1.       First you’ll need to open a command prompt in administrator mode by right-clicking and choosing “Run as administrator” (or use the Ctrl+Shift+Enter shortcut from the search box).
    2.       Now type the following command:
    net user administrator /active:yes
    3.       You should see a message that the command completed successfully. Log out, and you’ll now see the Administrator account as a choice.
    Steps to disable Default Administrator Account:
    1.       Make sure you are logged on as your regular user account, and then open an administrator mode command prompt as above. Type the following command: net user administrator /active:no
    2.       The administrator account will now be disabled, and shouldn’t show up on the login screen anymore.
    For future support please go through the support options:
    Support Options:
    Chat Support: http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11274&gprid=500921
    Phone Support:  1-800-936-5700
    Support working hours:
    Monday - Friday: 5:00 A.M. - 9:00 P.M. PST
    Saturday - Sunday: 6:00 A.M. - 3:00 P.M. PST
    Microsoft recommends installing:” Microsoft Essentials”- provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
    http://www.microsoft.com/Security_Essentials/
    Our goal is to make sure you are happy with Microsoft Products, Support & Services.  If the issue reoccurs or there is any questions regarding this issue, please reply to this email with a brief note. It would also be helpful if you can provide your convenient date and time for us to contact you.

  • XML Parsing Error when opening Dreamweaver CS4

    Hi guys, I downloaded a trial version of Dreamweaver CS4
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    Now, When i opened up the file in Firefox it came up with an XML
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    XML Parsing Error: prefix not bound to a namespace
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    Line Number 12, Column 5: <shortcut
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    ----^
    I am running windows XP SP3. Can anyone offer an
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    1) Close Dreamweaver
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  • Please help installing CS3

    I had a working demo version of CS3 on my laptop, this was uninstalled with no errors, when it expired my company purchased a full copy, now when I try to install it only the sub applications load not the actual CS3, the installation bar shows installing shared applications and at the end it says shared apps installed but CS3 failed with a red cross.
    Nothing has changed on my laptop since it was last working
    Running Windows XP SP3
    On a HP Elitebook 8440p
    Plenty of memory and storage space
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    Please can someone help as I need this for my work, my own help desk can not come up with a solution apart from telling me they can try a re-build of my laptop, I think not...
    I have tried:-
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    Checked the directory in c:\programe files after uninstalling and it is empty
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    Started the service FLEXnet Licensing Service and re-installed the app, same problem
    Now at my wits end and my workload is at roof level.
    Den

    This is the report
    [Fri Jun 03 11:28:48 2011] ---------------------------------------------------------
    [Fri Jun 03 11:28:48 2011] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
    [Fri Jun 03 11:28:48 2011] ---------------------------------------------------------
    [Fri Jun 03 11:28:48 2011] Win OS Version: 5.1
    [Fri Jun 03 11:28:48 2011] Cleaner Tool version        : 3.0.0.37
    [Fri Jun 03 11:28:48 2011] Cleanup source directory    : C:\Documents and Settings\DGormer\My Documents\Downloads\WinCS5Cleanupscript
    [Fri Jun 03 11:28:48 2011] [AdobeProgramFiles]        : C:\Program Files\Adobe
    [Fri Jun 03 11:28:48 2011] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
    [Fri Jun 03 11:28:48 2011] [AdobeCommon]            : C:\Program Files\Common Files\Adobe
    [Fri Jun 03 11:28:48 2011] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
    [Fri Jun 03 11:28:48 2011] [UserRoamingAppData]        : C:\Documents and Settings\dennis.gormer\Application Data
    [Fri Jun 03 11:28:48 2011] [UserLocalAppData]        : C:\Documents and Settings\dennis.gormer\Local Settings\Application Data
    [Fri Jun 03 11:28:48 2011] [StartMenu]                : C:\Documents and Settings\All Users\Start Menu\Programs
    [Fri Jun 03 11:28:48 2011] [System32Folder]            : C:\WINNT\system32
    [Fri Jun 03 11:28:48 2011] [SharedApplicationData]    : C:\Documents and Settings\All Users\Application Data
    [Fri Jun 03 11:28:54 2011] Language selected: English
    [Fri Jun 03 11:28:54 2011] Displaying the Adobe End User License Agreement
    [Fri Jun 03 11:28:54 2011] Please enter (y) for Yes or (n) for No.
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    [Fri Jun 03 11:28:56 2011] 2.  CS5
    [Fri Jun 03 11:28:56 2011] 3.  Flash Player
    [Fri Jun 03 11:28:56 2011] 4.  Quit
    [Fri Jun 03 11:28:56 2011] Choice :>
    [Fri Jun 03 11:29:04 2011] User selected: CS3/CS4
    [Fri Jun 03 11:29:04 2011] Opened the database connection with path: C:\Program Files\Common Files\Adobe\caps\caps.db
    [Fri Jun 03 11:29:04 2011] Searching for installed Adobe products....
    [Fri Jun 03 11:29:04 2011] List of products installed on this machine
    [Fri Jun 03 11:29:04 2011] There is no session to delete.  The CSCleanup Utility will quit.
    [Fri Jun 03 11:29:04 2011] Please press Enter key to quit the script.
    [Fri Jun 03 11:29:10 2011] Action : No backup folder is created as there is no product deleted.
    [Fri Jun 03 11:29:10 2011] LOG FILE SAVED TO: C:\Documents and Settings\dennis.gormer\Adobe CS5 Cleaner Tool.log
    [Fri Jun 03 11:29:10 2011] Cleanup Script Completed Successfully
    [Fri Jun 03 11:29:10 2011] ---------------------------------------------------------
    [Fri Jun 03 11:29:10 2011] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Fri Jun 03 11:29:10 2011] ---------------------------------------------------------
    If I now try to install it again the extraction box disapears and then nothing happens, I also see now a bigger list of Adobe products in add remove programes but they can not be removed, no uninstall button next to it.
    Any ideas before I give in to my help desk and let them re-build my laptop
    Regards
    Den

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