" . . . product is not yet supported by this online service"

I need support for my new iMac and get this when entering my serial number: " . . . product is not yet supported by this online service." Please tell me what went wrong and how to get support. I chatted with them yesterday and we did a restore. Since it took a couple of hours, I thought that I would return today to finish the issues.

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HP Officejet and Deskjet Printers NOW ADDED to "not yet supported" list

Before today (9/4/09) my printer was listed here:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01846935&lc=en&dlc=en&cc=us &product=441125&os=219&lang=en
As being supported (HP Officejet 5600 Series). However, the driver is NOT available from Software Update, nor is it in the download from HP that has all of the SL drivers in it (big download). Called Apple, emailed HP last weekend (launch weekend). Still no drivers.
UPDATE: As of today, HP has updated their list and specifically have a disclaimer at the bottom relative to these printers:
-- (this is HP content from the link shown above):
Important: Currently the following HP Inkjet devices are not yet supported with Snow Leopard. HP is committed to providing Mac OS X 10.6 support for these models and will provide updated software soon.
HP Deskjet F300 series
HP Deskjet F2100 series
HP Deskjet F2200 series
HP Deskjet F2400 series
HP Deskjet 4300 series
HP Officejet 5600 series
HP Officejet J3600 series
The Apple Knowledgebase article is at: http://support.apple.com/kb/HT3669
and does not show my printer listed.

Yes, it seems that HP was a bit hasty in announcing printer compatibility.

Data loaded to Power Pivot via Power Query is not yet supported in SSAS Tabular Cube

Hello, I'm trying to create a SSAS Tabular cube from a data loaded to Power Pivot via Power Query (SAP BOBJ connector) but looks like is not yet supported.
Any one tried this before? any workaround that make sense?
The final goal is pull data from SAP BW, BO Universe (using PowerQuery) and be able to create a SSAS Tabular cube.
Thanks in advance
Sebastian

Sebastian,
Depending on the size of the data from Analysis Services, one work around could be to import the data into into Excel and then make an Excel table and then use the Excel table as a data source.
Reeves
Denver, CO

CX_CRM_UNSUPPORTED_OBJECT - Object MemberBasicSearch is not (yet) supporte

Hello Experts,
We have configured the Loyalty Management in our system. We are able to create Loyalty Programs successfully through Loyalty Professional role in Web UI. However, on trying to create a memebership object or Member activity, we are getting an error :
Exception Details
CX_CRM_UNSUPPORTED_OBJECT - Object MADynQuery is not (yet) supported
Method: CL_CRM_GENIL_OBJ_MODEL=>IF_GENIL_OBJ_MODEL~GET_OBJECT_KIND
Source Text Row: 9
And also when we try to open Ic_Loyalty_Agent role through Web Ui we are getting the following error.
Context initialization failed in view ICCMP_ME_SEARCH/Search of UI Component ICCMP_ME_SEARCH
An exception has occurredException Class CX_CRM_UNSUPPORTED_OBJECT - Object MemberBasicSearch is not (yet) supported
Method: CL_CRM_GENIL_OBJ_MODEL=>IF_GENIL_OBJ_MODEL~GET_ATTR_STRUCT_NAME
Source Text Row: 10
Initialization of view MESEARCH of UI Component ICCMP_ME_SEARCH failed
An exception has occurredException Class CX_BSP_WD_RUNTIME_ERROR - View ICCMP_ME_SEARCH/Search in component ICCMP_ME_SEARCH could not be bound
Method: CL_BSP_WD_VIEW_CONTROLLER=>BIND_VIEW
Source Text Row: 165
Kindly help us to get this resolved.
Thank you
Leela

Hi Joaquin,
Your answer has resolved half of the issue, Now i am able to view all the attributes/Menu in Loyalty IC Agent profile thank you for the same. However i am not able to create Membership activity or Membership in Loyalty Professional role in Web UI when i try to do the same i am getting the following error.
Error when processing your request
What has happened?
The URL http://sitaserv21.us.sitacorp.com:8000/sap/bc/bsp/sap/crm_ui_frame/BSPWDApplication.do was not called due to an error.
Note
The following error text was processed in the system CR1 : Function module "CRM_LOY_COM_GET_INST_TYPE_RFC" not found.
The error occurred on the application server sitaserv21_CR1_00 and in the work process 2 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: IF_LOY_FRW_OBJECT~CHECK_AUTHORITY_GEN of program CL_LOY_FRW_OBJECT=============CP
Method: IF_LOY_FRW_OBJECT~CREATE of program CL_LOY_FRW_OBJECT=============CP
Method: IF_LOY_FRW_OBJECT~CREATE of program CL_LOY_MSH_ROOT_MEMBERSHIP====CP
Method: IF_LOY_FRW_APPL_CONTROLLER~CREATE_OBJECT_DATA of program CL_LOY_FRW_APPL_CONTROLLER====CP
Function: LOY_MEMBERSHIP_CREATE_RFC of program SAPLLOY_MSH_RFC
Function: CRM_LOY_MEMBERSHIP_CREATE of program SAPLCRM_LOY_MEMBERSHIP_API
Method: CREATE of program CL_CRM_LOYIL_ABSTR_ROOT=======CP
Method: IF_GENIL_APPL_INTLAY~CREATE_OBJECTS of program CL_CRM_LOYIL==================CP
Method: CREATE of program CL_CRM_GENERIC_IL_NEW=========CP
Method: ROOT_CREATE of program CL_CRM_BOL_CORE===============CP
Regards
Leela
Edited by: Leela Raghupatruni on Mar 9, 2012 8:17 AM
Edited by: Leela Raghupatruni on Mar 9, 2012 8:22 AM

Under Snow Leopard I used a WD My World NAS to back up my Mac Pro (Mid 2010). When I upgraded to Lion I am unable to access the backup because the NAS does not yet support AFP. I have now bought a Time Capsule and want to transfer the old backup onto it.

Under Snow Leopard I used a WD My World NAS to back up my Mac Pro (Mid 2010). When I upgraded to Lion I am unable to access the backup because the NAS does not yet support AFP. I have now bought a Time Capsule and want to transfer the old backup onto it.
How can I recover the NAS back up to put on my new Time Machine.
Talking to Apple Support Adviser was a waste of time on case number 239647273
Any thoughts or pointers?

Keep the old OS around and just kick the tires and test new OS. Apple has a history and habit of breaking support in things like this.
You can use TimeMachine as one level of backup, and even there there were changes with Lion, I would always recommend foremost backup clones of every volume. And clone (SuperDuper etc) can be stored on something like HP NAS Media Server which also was supporting TimeMachine, iTunes - until Apple made that harder and more their own proprietary format.
Apple AirPort Time Capsule Support
Lion Communities
Cloning as a Backup Strategy
Rather than "upgrade" I would clone the system, and do a clean install, then allow Setup Assistant to import your files.
Others who are asking the same question:
http://www.bing.com/search?q=mac+os+x+lion+WD+My+World+NAS

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is download the qualifying product which I purchased just a year ago? Any help will be greatly appreciated.

I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

Trying to Reinstall CS6 Master "Serial Number you provided is valid, but a qualifying product could not be found on this computer"

I re-downloaded CS6 after cleaning my computer and when I enter the Serial Number I get this message "Serial Number you provided is valid, but a qualifying product could not be found on this computer". From other posts I saw that someone contacted support but I can't find a number anywhere that I can call. Hoping someone can help me ASAP due to these programs being essential for my business.

You can try contacting Support thru chat though I do not know if they are available on weekends.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Relation BuilHeader is not (yet) supported?

Hello together,
currently, we are using following code:
lr_entity ?= me->typed_context->builheader->collection_wrapper->get_current( ).
    lr_entity ?= lr_entity->get_related_entity( 'BuilStandardAddressRel' ).
    lr_entity->get_properties( IMPORTING es_attributes = ls_standardaddress ).
Now, i want to acces to the BOL-objekt BuilHeader:
    lr_entity ?= lr_entity->get_related_entity( 'BuilHeader' ).
    lr_entity->get_properties( IMPORTING es_attributes = ls_header ).
But i get following error:
An error occurred during event processing in view ../../sap/BSP_DLC_OVW/OvwViewset.htm1 of &2 &3
An exception has occurred Exception Class CX_CRM_UNSUPPORTED_RELATION - Relation BuilHeader is not (yet) supported
Method: CL_CRM_GENIL_OBJ_MODEL=>IF_GENIL_OBJ_MODEL~RELATION_IS_CACHEABLE
As i understand, the Object BuilHeader is not accessable. Is that right?
Best regards
Sascha Federau
Edited by: Sascha Federau on Nov 9, 2009 4:17 PM

Thanks for your great help!!
I made a
lr_entity = lr_entity->get_root( ).
and after that
lv_bu_partner = lr_entity->get_property_as_string( 'BP_NUMBER' ).
And now: it works
Can i also navigate with GET_PARENT to a higher level? Do you know any documentation about this? I use the book "SAP CRM Web Client", but it is very superficial .
Again, thanks for your help!
Best regards
Sascha

Just downloaded Photoshop CS6 - 'Qualifying product could not be found on this computer.' HELP!

Okay, title says it all. I just downloaded Photoshop CS6 (an upgrade from Photoshop CS3 Extended).
I went to enter the Serial Number, and when I did, a box appeared telling me that the 'Serial Number you provided is valid, but a qualifying product could not be found on this computer'.
It goes on to say: 'To use this serial number, you must own one of these qualifying products. Please choose the one you own and enter its serial number.'
The drop-down list under products includes: Adobe Photoshop CS4, Adobe Photoshop CS5, Adobe Photoshop CS3 Extended,
Adobe Photoshop CS4 Extended, Adobe Photoshop CS5 Extended, Adobe Photoshop CS6 Extended, and Adobe Photoshop CS3.
Where is Adobe Photoshop CS6...???
I am very concerned and would be very grateful to anyone who could help me with this problem.
Thank you.

Update: I decided to just re-enter the serial no. for Photoshop CS3 Extended and select the same option a couple more times, and suddenly it decided to work. To my great releif!
The only thing I can conclude is that the system just needed a few minutes to update itself (perhaps Adobe was waiting for the payment to be released by the bank?).
Either way, thank you very much for taking the time to respond to my queary, Mylenium.

Camera RAW does NOT yet support raw files for the new Canon Sureshot S95

Camera RAW does NOT yet support raw files for the new
Canon Sureshot S95.
Adobe, please can you provide an update asap

Hello!
I think that you need to be patient.
There has not been any release of Camera Raw since the release of the camera.
I recommend to try the next version once it will be released, as there might be preliminary support (and therefore not listed).
Usually, Adobe is amongs the firsts to support a new camera.
Even though the Camera Raw team is fielded with wonderful coders, I do not think that they do have a time machine to allow support before they have their hands on a camera

TS3988 This product can not proceed with the activation process, service errors go I want you entered will appear this error I am a Korean. Failed to resolve service center in South Korea Please e-mail response iPad2 32GB Cellular Version

This product can not proceed with the activation process, service errors go I want you entered will appear this error
I am a Korean.
Failed to resolve service center in South Korea
Please e-mail response
iPad2 32GB Cellular Version
<Email Edited by Host>

I'm same. Any Update or News?
Message was edited by: koreasaram

Sequence is not yet defined in this session

Hello everybody
I have package, that contain some steps. I create batch log in the start (using BATCH.nextval sequence) and to close batch log in the end (using BATCH.currval sequence) of package, also after each step of the package I create batch_process log (using BATCH.currval and BATCH_PROCESS.nextval sequences). Log works fine, if the package status is "SUCCESS".
But when I get an error through any step, I try to create errored batch_process log (using BATCH.currval and BATCH.nextval sequences) and to close batch log (using BATCH.currval sequence) with error also. So, when I try to create errored batch_process log, T get an error: BATCH.CURRVAL is not yet defined in this session.
Help, please, to solve this error.
Best regards

Are you trying to handle the error in a scenario and accessing batch.currval from within that scenario ?
If that is the case, then you need to know that each scenario creates its own session and connection to the DB. So, the currval becomes undefined within that session.

Sequence : .CURRVAL is not yet defined in this session

Hi ,
I had created a sequence with the name 'myseq' and used next function to retrieve the value.
But when used currval function
I am getting the following error:
sequence MYSEQ.CURRVAL is not yet defined in this session

898763 wrote:
Hi ,
I had created a sequence with the name 'myseq' and used next function to retrieve the value.
But when used currval function
I am getting the following error:
sequence MYSEQ.CURRVAL is not yet defined in this sessionYou don't need currval. The typical scenario is either to use the sequence value and store it in a variable. Then reuse this variable. Or better insert into a table that has a db trigger that fills the ID column from the sequence. In the latter case you would use the returning clause to fetch the new ID value.
example pl/sql code
declare
v_empno ename%empno%type;
begin
/* the empno column is filled by a DB-Trigger from a seqeunce */
insert into emp (ename)
values ('Ellison')
returning empno into v_empno;
/* do more stuff here, using the variable v_empno */
end;
/

Update to Muse CC 2014.3 still have problem upload to FTP: Server not responding in time, FTP may not be supported on this server [Connection timed out after 15001 millseconds.] I have no problem with CC 2014. Can you suggest what do I have to do?

Update to Muse CC 2014.3 still have problem upload to FTP: Server not responding in time, FTP may not be supported on this server [Connection timed out after 15001 millseconds.] I have no problem with CC 2014. Can you suggest what do I have to do?

Hello.
Today I got the opportunity to work with a Muse user with the same issue after performing the troubleshooting steps in the post above we decided to contact the host.
Later i came to know that host took Muse user's IP and they were able to unblock it and muse started connecting to FTP host.
I another scenario Host suggested Muse user to add :21 to the FTP address and then Muse was able to connect.
Eg ftp.domain.com:21
Please try the 2 suggestion above and let me know if it works.
Regards
Vivek

Serial number you provided is valid, but a qualifiying product could not be found on this computer

I had Acrobat XI Pro installed on my old computer.
I downloaded a trial version on my new computer and ended my product key.
The software downloaded and installed but when I go to use it I get this message "Serial number you provided is valid, but a qualifiying product could not be found on this computer".
Apparently this is due to my product key being an upgrade licence (I had a previous version of Acrobat before I upgraded on my old machine.
How do I get XI to work on my new machine?

During the install you SHOULD be provided a screen where you may enter your old product serial number

" . . . product is not yet supported by this online service"

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