Product Key for Microsoft Word is not working

I just recently purchased Microsoft word 2011 for my new Macintosh and the product key that you e-mailed me keeps showing up as invalid? What should I do?

Hi,
For issues about Invalid product key errors in Office for Mac 2011, you can refer to this kb below:
http://support.microsoft.com/kb/2390862/en-us
Please try the methods in this kb, verify that the correct product key is entered, troubleshoot the Operating System or obtain a replacement product key to try again.
If none of them helps, since we only provide support for Office for Windows in this forum, you should post the question to Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

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