Product key for SAP Crystal Presentation Design (Xcelsius) won't work

Hi There,
I downloaded the free copy of SAP Crystal Presentation Design (Xcelsius), but the Product Key in the e-mail confiming registration won't work.
Does anyone know if there is a "tech support" for this?
Message; "The Key code you entered is not valid. Try again"
Thanks,
John Hawk

The "Contact Us" in Service Market Place works slowly but well.
John Hawk

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Full licensed version of SAP Crystal Presentation Design for FREE

Hi,
I've received the product keycode [u2014 C551B-81JE03S-000ZJMA-9V6C] via email after downloading the SAP Crystal Presentation Design.
http://events.businessobjects.com/forms/Q210/present/sap/
Anyone managed to get the free Product Keycode working?
When I enter the keycode I'm getting the error message:
'The keycode you entered is not valid. Please try again.'
I've installed it on Vista Enterprise SP1
Thanks
Nazmul

Yes. It supports Vista
System Requirements
u2022     Microsoft Office XP or Office 2003~2007 PC with 1.0 GHz processor, 1GB RAM (recommended), and 350 MB hard disk space
u2022     Microsoft Windows XP, Server 2003, or Vista
u2022     Microsoft Office 2003, Office XP, or Office 2007

Exporting from SAP Crystal Presentation Design to PowerPoint

I have been using CrystalXcelsius Standard 4.5 with Windows XP for a couple years. My company recently migrated to Windows 7. I've been told the new version of Xcelsius I need to purchse is SAP Crystal Presentation Design which is supposed to be compatible with the new operating system. I like the software as it seems to be what I need to continue creating Dashboards for my group. However, after having difficuty exporting to PowerPoint as I have done in the past for general viewing, I've stumbled upon release notes that say though this software is compatible with Windows 7 operating system, it is not compatible with the PowerPoint software within Windows 7, and I must save the exported file in PowerPoint 2003. However, when I open the PowerPoint document after exporting, the documement initially looks blank until I click Slideshow, then I get a "Securty Alert - Marcros and ActiveX" message that says "Macros and one or more ActiveX controls have been disabled" and I have to choose either "protect me from unknown content (recommended)" or "enable content". I've been choosing the recommended option. Once I do so the imported dashboard appears. My initial question is am I performing the import correctly, and if so is there a way to get around that error message? My management presents these dashboards to others both inside and outside the company and would prefer that the error does not keep popping up.
Thanks much!
Leanne

Hi,
First of all the message you are getting is not an error its an alerts.and its quite common. this is a standard check,if you want you can bi-passions(not recommended for all applications) this alert.
Open a power point open Power Point Options -> Trusted center -> Trust center settings -> Select active X settings -> Select Enable all controls => Now select macro Settings and do the same.
And you can avoid alert message.
Good Luck & keep posting.

SAP Crystal Presentation Design

I have recently purchased and downloaded SAP Crystal Presentation Design as this appears to be the first product that works with Windows 7 and Office 2010. However, every time I try hit the small icon to 'Send to Adobe Acrobat PDF' I get the following error message - 'Adobe Acrobat 9.4 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'. Needless to say, Windows gives no solution to this problem!!
Has anyone else encountered this problem and, if so, did you find a solution? The only remote possibility I can think of is that I also have Adobe Acrobat 9 Pro loaded on my laptop and use it frequently but I cannot believe this would create an Application clash.

Hi David - SAP Crystal Presentattion Design 2011 was released on the basis it worked with Windows 7 and Office 2010 - the Version is 6.0.0.0 and the Build is 14.0.0.760. I mentioned in my question that the only potential issue I could see was that I also had Adobe Acrobat Pro 9 installed but assumed that Presentation Design came with an integrated version of Adobe which ran independently to anything I had on my laptop. As a last resort I ran the 9 Pro repair tool and it appears to have fixed the problem and I can now view the Presentation Design output through Adobe! Bizarre, I know but I also recall reading somewhere that users had experienced some Office Application issues after installing versions of Adobe Acrobat. Anyway, thanks for your input but the problem appears to be resolved (at least for now!)

SAP Crystal Presentation Design Upgrade failure

When installing upgrade of SAP Crystal Presentation Design I get an Internet Explorer error "unable to load frame's content".   I am using IE 8. It hangs and will not move forward. Any suggesstions?

Hi,
   Try running Crystal Presentation Design (aka: Xcelsius) with the supported Internet Browser Version.
Supported Browsers (for Xcelsius 2008 up to SP3)
 Microsoft Internet Explorer 6.0 SP2
 Microsoft Internet Explorer 7.0
 Mozilla Firefox 2.0
 Mozilla Firefox 3.0
   Else you may want to try your luck and switch on Compatibility Mode for IE8.
      http://support.microsoft.com/kb/956197
Regards,
Ken

Activating SAP Crystal Presentation Design

I have downloaded SAP Crystal Presentation Design and have it installed. It is now asking for a keycode which I have entered from my Order Details but it is not accepting it as a valid keycode. What is the next step? Who should be contacted for help?
Randy

Open a ticket by SAP support:
http://service.sap.com/support
Regards,
Stratos

结束了.SAP免费讲座-Crystal Dashboard Design(Xcelsius)和SAP NetWeaver BW的集成

SAP讲座u2014u2014Crystal Dashboard Design(Xcelsius)和SAP NetWeaver BW的集成
时间：2010年7月21日下午2点u2014u20144点
地址：[点击这里参加|http://www.bestsapchina.com/Events.aspx?eventId=20106&utm_source=webinar-os&utm_medium=sdn&utm_term=hmp&utm_content=D2062&utm_campaign=webinar&utm_type=&utm_feature=&srcid=1_0-0-0_0-0-0_3XCS6]
演讲人：车骏 2006年加入SAP任职SAP资深软件开发工程师，主要负责研发企业级数据集成和SAP BW集成模块，具有丰富的BO产品实施和性能优化经验。
介绍Xcelsius与SAP NetWeaver BW （数据仓库）集成的技术架构和实际应用。
Edited by: Shengtao Tan on Jul 21, 2010 11:51 AM
Edited by: Shengtao Tan on Jul 21, 2010 3:12 PM

Thanks Eric,
The statement from the Roadmap and the Faq are politically correct,SAP says they will stop the future develoment or would be limited ,its like reading between the lines in particular this quote
"Projects requiring an Excel OLAP Integration should be carried out with BEx Analyzer 7.0. The tool is safe for 8+ years, and customers will be able to upgrade to Pioneer Excel. "
Hope it Helps
Chetan
@CP..

Can be use SAP Crystal Presentation Design 2011 in Windows 8 and Microsoft Office 2013?

I had problems in converting a design to a presentation in Power Point, but I have no problems in Word and PDF, why?

Hi Marco,
Please repost to the BI Dashboards space.
-Abhilash

Differene between SAP Crystal Dashboard Design and Presentation Design

Dear All,
SAP Crystal Dashboard Design
SAP Crystal Presentation Design
Somehow I am failing in installation of the both versions to find the difference whereas the price variation between these two are so high.
Can anyone brief me the exact difference between above two.
Again inside the TAB of any one of the above we see there are 2 versions named Departmental and Personal Edition in which Personal Edition costs too high. Unable to know why such difference in pricing that too for personal edition.
http://store.businessobjects.com/store/bobjapac/DisplayHomePage/Locale.en_AU/Currency.USD?resid=U3HNbgrR-QEAABWhUYcAAAEF&rests=1399967101710
Thanks
BaaRaa.

Hi Baskar,
To get the difference between the crystal presentation design & dashboard design, please check the below link.
Snapshot Design Software | Demonstrating Value
Announcing the SAP Crystal solutions portfolio
Related to license it may differ based on the departmental, presentation or personal. Where some features will be disabled you can get complete features in departmental edition. For more info on comparison check the attached screenshot.
Hope this Helps!!!
--SumanT

Crystal Presentation Design install failure

When installing SAP Crystal Presentation Design, an error pops up that says Windows XP or higher applications: Outlook, Excel, Word, etc. must be pre-installed". Then it says an error has occurred and the installation stops. Anyone have a clue?

I have the same problem with Windows Vista Ultimate 32-bit and Office 2010. I have Microsoft Office Project 2007 on same computer. Installer says you must have Office XP or Higher and then terminates.
I am not able to use the free software or evaluate the free trial when the software will not install on a pretty typical machine.
Is theer any update or news on this? A workaround or other correction?

Can Xcelsius 2008 Engage coexist on the same machine as SAP Crystal Dashboard Design?

I still have the requirement to maintain dashboards created with Xcelsius 2008 SP5. Will the install of SAP Crystal Dashboard Design: Departmental overwrite or disable the ability to run Xcelsius 2008 on the same machine?

Thank you for the reply. I am not sure I phrased the question very well, as I said in the post I am aware Personal Edition does not require viewing licenses. What I was asking was whether the 'internal business use only' clause in the EULA prevented dashboards built with Personal Edition from being placed on external company sites?
If anyone could provide an answer to this it would be greatly appreciated.
Thank you.

Install problem - SAP Crystal Dashboard Design, departmental edition

I download a departmental edition trial version and I tried install it.
When finish a message said the installing was fine but then apears another message "Missing installdir reg key for installinverse, required for uninstall.
Key: SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Installer\aurora
Value: Path"
Then another message saying a Runtime Error.
I have a windows 7 ultimate 64 based with a 2010 SP1 Office 32 edition.
Thanks in advance
Rui
Edited by: SuperRato on Jun 28, 2011 2:53 PM
Edited by: SuperRato on Jun 30, 2011 10:19 AM
Edited by: SuperRato on Jun 30, 2011 10:22 AM

Hi,
Please look to it:
http://scn.sap.com/thread/3261354Re: Install problem - SAP Crystal Dashboard Design, departmental edition
Put your attention on my last comment on security updates to C++ libraries - don't install them.
Best regards,
Denis

SAP Crystal Dashboard Design Personal Edition - Lifeoffice available

We like to build a dashboard on Crystal Report Server
We wanted use the CRS + SAP Crystal Dashboard Design Personal Edition + CR or CRS + the package (CR + CX)
Does that include the lifeoffice Connecion?
Thanks for help
Beat Honegger

No direct way. But I had a similar requirement. Our team updates a central spreadsheet and our managers wanted to have a dashboard to reflect information entered on it. I ended up writing a VBA Macro using an XSD schema to use Excel XML Maps to export the spreadsheet data to .XML at the click of a button.
Then, in an Xcelsius model, I imported that same Excel XML Mapping .XSD schema into my model, and pointed it to the location of the exported XML file to then have "live" data whenever the source Excel file was saved. It seems an around the world way to get to Excel data (albeit in a separate file), seeing as the tool was originally written with Excel being the central focus.
There's also a more lengthly route to do it, but treating the Excel file as an ODBC source for a Crystal Report which Live Office will recognize which you can then use as a connection to Xcelsius, but that seemed even more painful for our purposes but in theory works.

SAP Excelsius Presentation Design

Dear Forum,
I have use SAP Excelsius Presentation Design, using my excel worksheet to make some dashboard. BI is a new for me, before it i used Pentaho BI Designer and Pentaho BI Server. But i dont find the SAP Excelsius process stage like Pentaho.. there is a design module and server module, also Pentaho can use any kind of database system... Can any one give me the figure what product should i used if i want to make a live BI dashboard on web browser and automatically integrated with MS SQL database.
Thanks.
Susan

Hi Susan,
Unfortunately I do not know Pentaho... So, what do you mean by "process stage"?
I know that in future versions BO Tools will be able to pick data dinamically (at the same time) from several data sources besides BI, but I did not understand if this is the main point here (getting data from BI AND SQL Server together) or some live data updating into the dashboard (maybe both ).
Perhaps I could help further if you explain a bit more...
Kind Regards,
Marcio

Need To Find Product Key For Windows 8

It's my son's laptop and I bought it brand new in January 2013. It crashed two months later. I tried to get help through HP but to no avail. They told me to update the BIOS, which I did, and it worked for maybe a week and crashed again. I had a friend wipe it and start over twice after that because it just kept crashing. I then called HP, since it was still under warranty, to have them send me a new one since this one was obviously defective and the lady with whom I spoke said she would have someone call me back to help me. This never happened. I just gave up on it and bought another laptop in March 2013...the same exact brand, model, specs, etc. and have had absolutely NO problems with it since. I've since decided that it merely needs a new hard drive, which I am more than happy to purchase and install. It is the only thing my son has asked for as a Christmas present this year. The problem I have is that I don't have the product key for the OS. It came installed with Windows 8 and I have read through several other messages and understand that it is not something you can buy, however, I do believe, and feel that I am entititled, to have the product key so that I can properly fix my son's laptop. After all, it was a defective laptop/hard drive with which to begin and since HP support was actually of no support whatsoever HP should be willing to help with this situation. I have only ever used HP for desktops and laptops and have since 2001 and this is the first product I have purchased that was probelmatic.
Any and all help would be greatly appreciated.
Thank you.

Hi:
Microsoft did away with OEM product key stickers starting on all PC's that come with W8.
The OEM product key is now encoded into the BIOS in order to prevent it being used on other PC's.
So, your notebook does have a product key.
You just can't read it and if you order recovery media for the specific model notebook, or use a Windows 8 OEM installation disk you won't need the key.
It will automatically enter itself during the installation.

Product key for SAP Crystal Presentation Design (Xcelsius) won't work

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