Product key is not activating and showing error

sarvesh

Hi,
Have you installed Microsoft Visio Professional Trial 2013 or Office 2013 pro before?
Did you have installed any version of Office in this PC now?
As far as I know, the error occurs when we try to install a Windows Installer (MSI)-based version of Office/Visio 2013 on a computer on which the computer manufacturer has already installed a version
of Microsoft Office/Visio 2013.
Please try the following steps and check they are helpful.
Navigate to C:\Program Files\Common Files\microsoft shared
If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.
Navigate to C:\Program Files (x86)\Common Files\Microsoft Shared
Same as above, If there is a folder called OFFICE15 or OfficeSoftwareProtectionPlatform delete that folder.
Reinstall
Please note: Backup before you deleted
Similar issue:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_install/office-2013-activator-error-25004-even-after/eed3a057-4ff9-401d-af49-04c0262223af
More reference:
http://support.microsoft.com/kb/2792178
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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