Product key not valid error while installing CRXI

Post Author: JSC
CA Forum: Upgrading and Licensing
I purchased CRXI a few months ago, but waited till I had my new hard drive in place before.
At the "user information dialog I entered the only product key code I could find in the case, attached to the third CD pocket in the case.
Result: "Product key code XXXXX-XXXXXXX-XXXXXX-XXXX is not valid or has expired."
However I can see now that it is the activation code for "Cyrstal Reports Server XI R2"
There are stickers in the case with a shorter code "14-5XXX8-0XXXXE" I had also tried this code, but the error is the same.
I hope I don't need an ealier vesrion of CR in place. I hace CR9, however it is not here with me at this time.
Any ideas

I think you still have to install a profile on the device with that type of license... no?

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The fix is to remove this update.
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