Product key says it's already been used, but my account does not show full CC.

Hello.
I downloaded the Adobe CC 30 day free trial a few months ago. I found out recently that my university offers free CC by giving each student a unique product key, and so I redeemed it. When I came back to use CC today, I found out that the product key did not go through, and when I tried to redeem the code again it tells me it has been used, although my Adobe account only shows my 30 day free trial.
I have a Dell Inspiron 17 1700 series laptop.
Thank you.

indikiddie
If you have redeemed your redemption code it is necessary to redeem it again, The subscription might be assigned to your email address.
Are you getting any error message while activating the products?

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Product key says it's already been used, but my account does not show full CC.

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