Product Licensing Problem

I've installed Photoshop Elements 9 and used it for a while, but now its saying that "a problem has occured with the licensing of this product. Please restart your computer and re-launch the product." I've done all that, however it still will not work. What do I do to fix this?

For Windows - see if this helps:
http://helpx.adobe.com/creative-suite/kb/error-licensing-stopped-windows.html

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BEA Production License Problem

After copying valid 128-bit license key file to <BEA_HOME> and renaming it to license.bea,
as suggested by BEA, WebLogic Server 8.1 was installed according to installation
procedure. After installation, license.bea file contains values for IP address
as “any” and for expiration date – 1 year from the date of installation, for
type = “eval”. Are these valid values and do we need to do anything on this issue.
Note: subsequent applying the same license key with regular BEA license utility
(UpdateLicense.cmd) leaves the license key intact (so with “evaluation” values).

First of all check your classpath settings properly.then check if you have mentioned any package in servlet you are configuring.because from the path you have mentioned it shows that you are putting your servlet in the root ie servletclasses.if you have mentioned any package name ,then you have to create those folder within this root and then put it.hope this helps youNaveen

New hard drive and photoshop license problem

I have a Dell Inspiron 6000 with a 1.5 Ghz Pentium processor, 2 GB of RAM, and Win Xp/Pro SP3.
The hard drive in this computer failed, and it has been replaced. I used an image backup from Acronis True Image 10 to "restore" the new disk.
Now, when I try to open Phostoshop CS2, I receive a message that the license is no longer valid (I have been using this version of Photoshop for a long time).
I don't have this problem with InDesign CS3 (v. 5.0.2), FrameMaker 7.2b144, or Acrobat 8.1.6.
I didn't find any helpful info on the "Product Activation" web page.
I tried a forum search and a search of Adobe.com using the search criteria "new hard drive and photoshop license problem."
The only relevant item I could find is this:
"Backup and restoration of your system using standard tools do not require reactivation. While reactivation after backing up or restoring the system was required in early versions of Adobe software (such as Adobe Photoshop® CS), Adobe has continued to improve the activation process with new technology that eliminates the need to reactivate after system restoration. In complex situations where the system is being upgraded, we recommend deactivating the Adobe software before commencing the system upgrade. Once the system upgrade is completed, the subsequent install/restore will require reactivation, which is typically accomplished without difficulty and is completely transparent to the user."
So does that mean I have to "reactivate" Photoshop CS2? If so, do I use the Activation window that is displayed when I open Photoshop? The serial number has 20 characters. Will the Adobe (re)activation recognize this old serial number? If not, what do I have to do to get this product usable again?
Please help.

>replaced your hard drive and CS2 DRM is looking for the old hard drive number and not finding it
Interesting... I use http://www.terabyteunlimited.com/image-for-linux.htm which creates a bootable CD and runs outside of Windoze
I have made image files and loaded those files to a new hard drive (I use drive swap hardware to make a backup and create a new drive every time I install or uninstall major software) and have never had any program complain about needing activation
But, since the program I use is Linux on a bootable CD, it copies EVERYTHING on a hard drive, even the hidden registration areas as far as I can tell, so when I do a restore to a new drive, everything is put on the new drive

License Problem .. what do I need ...

Dear all !
I have some license problems .. and want kindly ask for
advise ..
I had time fixed license which works fine ..
and then I got an update for the license ..
and merged the old and the new license with
the updateLicensefile.sh script ..
But when I start a container with > startWebLogic.sh
I got WebLogic: license has expired on Thu Sep 13 12:00:00 CEST 2001!
. and he seems not recognize the new license ..
So I tried to check which parts are missing ..
Expried is Connector, QASuite .. do I need them ?
For WebLogic, "SSL/Export, 2PC, In-memory Replication - Servlet,
In-memory Replication - EJB. EJB 1.1, EJB 2.0, JMS, Cluster,
Clustered JMS, jDrivers ..I have new licenses .. but
they are in a new license-group .. not
longer in release="6.1"
<license-group format="1.0" product="WebLogic Server" release="*">
So I'm really confused, what to do .. and
what is the missing license ?
My customer number is : DEU100683
Can anybody be so kind to help me out of this ?
The other question is, does BEA also provide normal
access to the newsgroups via nntp .. I would
prefer this .. which one is the nntp server ?
Thanks a lot !
Frank

Frank,
The java weblogic.Admin LICENSES utility lists the license that the server
is using.
If you had multiple licenses and did not know which one was being picked
this utility will help you.
http://e-docs.bea.com/wls/docs61//////adminguide/cli.html#1134397
Regarding the documentation error can you paste the url where you found the
error. I will make sure I inform the person responsible for that.
Regarding the information returned by the license utility I will follow up
with Engineering to check if it would be possible to change the format
returned.
Thanks
Raj Alagumalai
Frank Grützmacher <[email protected]> wrote in
news:[email protected]:
>
>
Raj Alagumalai wrote:
Frank ,
Regarding the UpdateLicense-script issue, the order in which the new
license is appended should not matter. As long as the server is able
to read the information from that file.
Please refer to this url for more information on the showLicenses
utility. This utility will provide information on what license the
server is using.
http://e-docs.bea.com/wls/docs61/////adminguide/utils.html#1117307
Hope this information helpsDear Raj !
Thanks a lot at first ..
but :
java utils.showLicenses .. doesn't really help , because
on the workstation it brings me : java.lang.NullPointerException ..
without
any further information and without stack trace ( this should be added
of course )
I also used .. weblogic.Admin which works to show the licens
information ..
but t seems only to list the contents of the license.bea in another way
not whether any of the liences makes sense and is valid ..
Then I also tried :
java utils.writeLicense ..
not very helpful too in this case .. also list only
the contents .. something like : you have a valid license
until xxx .. of this yyy components would help
more ..
BTW .. the documentation is wrong .. the Property is : bea.home ..
not bea.system.home .. and the example on a unix console with
-Dbea.home=d:\bea60 shows two things
a) this was not updated for 6.1 ..
b) you differ not , whether you are on unix or dos .. but you should
But this is all not important .. shows only that also BEA if far away
from being perfect,
this is from a developer point of view good .. because everyone is
failing somehow
every day .. but the license problem should not occure !
I sent the problem on Thuesday to the support , to see what can be done
so far no answer !
Thanks again for your kind help and hints !
Frank

2012 Licensing Problem

I would like to make everyone aware of an issue with RDS and the FIX from Microsoft services which I consider unacceptable.
The setup is as follows. One 2012 DC with Terminal server licensing installed. Two 2012 servers with RDS enabled. Take note that RDS was NOT deployed using the wizard as there is no need
for all of the resources of a server farm for 2 servers. On each of the RDS enabled servers, group policey was used to enable and specify the RDS server and licensing mode. The RD Licensing Diagnoser was used to verify, and report that no licensing
problems for the Remote Desktop Session Host Server existed, and the tray icon that reports that you are running a trial version of RDS does NOT appear.
Advance forward a few months and users start reporting that they cannot login and that they are receiving “The remote session was disconnected because there are no RDS license servers available
to provide a license."
After doing all that I could I filed a case with Microsoft Support at the Highest Level Possible. After a month I finally was able to talk to someone. After 2 more weeks, here is the solution
they gave me….
Open the registry, Navigate to HKLM\System\CurrentControlSet\Control\TerminalServer\RCM
Delete the GracePeriod Key
Reboot
This continues to occur every few months. I wish someone at MS would FIX the problem.
Lee

sure.
i have 5x 2012 RDS farms, nearly identical in configuration dispersed throughout the globe, each farm has:
2x RDSH
1x RDCB, RDWeb, RDLicense server with 2012 CALs deployed as User Mode
We are pointing directly to the license server in our collection settings (only 1 collection per farm) and also again via GPO settings to override license server auto discovery options
These systems were rolled out using scenario-based installs so while RDWeb is there, it's not actually being used (nothing published to it), users are leveraging session-based desktops via RDP client both internally and externally
systems are all domain joined, we're still on 2003 functional level in AD
i first encountered this issue around the 120 days mark after the first farm went into production, we saw that users could not login and event ID 1130 was being thrown for every login attempt.
i saw this article and followed the steps to resolve it:
http://www.360ict.nl/blog/no-remote-desktop-licence-server-availible-on-rd-session-host-server-2012/
however, after another 120 days passed, i ran into the same issue again, realizing this was not a permanent fix. after just opening the case with MS on this a couple of weeks ago, they've told me it's a bug and so for now, i proactively purge the
L$RTMTIMEBOMB_nnnn key under HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\RCM\GracePeriod, i restart
TermService so i don't have to reboot the whole box and it's fine for another 120 days
during the issue and even when it's not occurring, licensing diagnostics come up clean, i haven't taken a report while the issue is occurring but when it's not occurring the reports show CALs being assigned to all users by the license server.
basically, it seems like even though we have a license server that is activated with user CALs, the Review section shows green checks under both sections, and reporting is fine - the system is stuck in 120 day trial mode for some reason.
now MS did say they know about this and they're working on a fix, hopefully not to just get me off the phone, but they didn't have a different workaround and advised that i continue doing what i'm doing.
what i don't really understand is that when i remove the L$RTMTIMEBOMB_nnnn
key from the registry, it gets recreated upon the first user logon that has to go talk to the license server. in a working 2012 environment, should this key even exist if an active license server is already available?

Reallocate Crystal Reports 2011 product license

I have installed CR 2011 on a PC and runs fine. My boss wants me to remove it from this one PC and install it on a second PC instead. Is the product license transferrable as long as I uninstall it from the first PC or will I have complications getting the license moved to the second PC? I do not want to uninstall it from the first PC until I'm sure this will work for fear of not being able to reinstall it later if all else fails.

See the very first Sticky post in this forum for more info on how to fix the problem.
And Search on that error, lots of info...
Thank you
Don

Week 6: No satisfactory resolution on licensing problem

In early November, presumably after the cyberattacks that targeted Adobe earlier this Fall, we received a notice indicating a problem processing the monthly payment for my Creative Cloud license. We provided new corporate credit card info for billing, but it never successfully renewed our license. Last week, we discovered that the license had expired, locking me out of my Creative Cloud products. Despite notifications from Adobe Support that the problem had been resolved, I am still unable to reliably access the Creative Cloud software.
I've tried logging out of the Creative Cloud client, then logging back in a few times. That allowed me to open either InDesign, Acrobat, or Photoshop once. Thereafter, and for all other products, I continue get the following sequence of messages: (1) Renew your subscription. If you've already renewed, press "try again"; (2) Thank you, your subscription is now active - press "continue" use your product, (3) Renew your subscriptio. If you've already renewed, press "try again" . . ." and so on, ad infinitum. Occasionally, I will get an "Adobe Software License Agreement" splash screen that temporarily lets me access the software, but stops working again once I exit the program and try to relaunch.
I'm so confused. Can someone please assist? I just can't afford to lose yet ANOTHER week of work because of licensing problems.

In early November, presumably after the cyberattacks that targeted Adobe earlier this Fall, we received a notice indicating a problem processing the monthly payment for my Creative Cloud license. We provided new corporate credit card info for billing, but it never successfully renewed our license. Last week, we discovered that the license had expired, locking me out of my Creative Cloud products. Despite notifications from Adobe Support that the problem had been resolved, I am still unable to reliably access the Creative Cloud software.
I've tried logging out of the Creative Cloud client, then logging back in a few times. That allowed me to open either InDesign, Acrobat, or Photoshop once. Thereafter, and for all other products, I continue get the following sequence of messages: (1) Renew your subscription. If you've already renewed, press "try again"; (2) Thank you, your subscription is now active - press "continue" use your product, (3) Renew your subscriptio. If you've already renewed, press "try again" . . ." and so on, ad infinitum. Occasionally, I will get an "Adobe Software License Agreement" splash screen that temporarily lets me access the software, but stops working again once I exit the program and try to relaunch.
I'm so confused. Can someone please assist? I just can't afford to lose yet ANOTHER week of work because of licensing problems.

Where can I get a casenumber for transferring my product license?

I'm searching for a way to transfer my product license. I've tried the product license form, but none of the links seem to work properly.
I can't find the chat function for contacting adobe like i used to do before. And there is no direct e-mail address to mail adobe.
Can anyone help me with this problem?
Bart.

Hi Bart,
For information about transferring a license please refer to the link mentioned below.
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
You can also Contact our chat support http://www.adobe.com/support/download-install/supportinfo/
Thanks!
Eshant

Microsoft lync 2010 cannot start. the product license may be expired because you are using a pre-release or evaluation copy of the program

Dear All Good day
i have Lync server 2010 and runing Good
yasterday some users cann't open Lync Client and give us this error Massege
microsoft lync 2010 cannot start. the product license may be expired because you are using a pre-release or evaluation copy of the program, or the product key information may have been modified in your windows
registry . please uninstall and then reinstall lync.
but another users runing Good
i'm try to unistall lync Client and install again but same problem
and Try to Install New server lync 2010 but same problem
please help me for resolve this problem
Khaled Eldosuky
Senior System Engineer
[email protected]

Hi All,
I was not able to uninstall the trial lync client, and re-install a new client? Any help will be appreciated?
All i see is the below message....
microsoft
lync 2010 cannot start. the product license may be expired because you are using a pre-release or evaluation copy of the program, or the product key information may have been modified in your windows registry . please uninstall and then reinstall lync.
Regards,
Venkat

Product license has expired???????

Here is my problem,
I downloaded the Photoshop CS4 and CS3 trial off of the Adobe site. I uninstalled them both after i was done using them. So then i went and bought Photoshop CS3 ( i got it for a good price). So i installed it, it want fine after i finished, i clicked on it to fun it and it says product license has expired. so i have uninstalled it and reinstalled it a few times and nothing. I emailed Adobe and they said the problem should be fixed so i tried again and it keeps happening. So does anyone have any ideas? that would be great

Actually, I'm sorry to say but I think they may be right. I went through the same thing a few years back when I bought a copy of Photoshop 7 on ebay. It all looked legitimate. These guys can produce very authentic looking things. The seller offered me my money back upon the mention of it being a pirate, said I didn't need to send it back, but swore it was real. i picked up elements, and now I finally have CS4 from a trusted reseller.
If you do a search on google for "ebay pirate photoshop", I'm sure something will come up... like this: http://community.contractwebdevelopment.com/how-identify-pirated-versions-adobe-photoshop
This is a common thing on Amazon too. Get in contact with the seller, and hopefully you paid by paypal, they might be able to get your money back. Check their other auctions, and see how many other high priced software they are selling.
Actually, hopefully we are wrong and you actually got a good deal and this is a technical problem, but I just have a feeling that its not legit.
Take care and good luck.
EDIT: Whoops I missed the part where you said you purchased through amazon. get in touch with Amazon and your credit card company (if you used one).

Product license has expired on a full CS3 version

I am working on a vista pc with a Flash CS3 full version but
can not get access to device central when I try to acces it through
the welcome screen (Flash Mobile (Mobile).
It keeps on saying "Product license has expired" and it is
not.
Does anybody knows a solution to this?

Same problem here.
Working on a Mac. I have to re-install my Design Premium CS3 software since my hard disk got broken. I could save some information from the old one so I think there's some conflict with the old OS or something.
Any solution?

Startup delay when using production license

Tangosol,
I have two copies of tangosol.jar. One copy contains our development license file, the other contains our production license file. Otherwise, the two are identical. I have a little test app that simply calls CacheFactory.getReplicatedCache("foo"). When I run against the jar file containing the development license, it takes 3-4 seconds for this call to complete. When I run against the jar containing the production license however, it takes ~32 seconds to complete. In both cases the configuration is identical.
This only happens on the first call-- subsequent calls on the factory method return very quickly.
This is not a show-stopper for us, but I know that it will be noticed. We're running 3.2.
Any thoughts?
Thanks.
Pete L.

Hi Pete,
This is expected behavior - in development mode join timeout is 2 seconds (see http://wiki.tangosol.com/display/COH33UG/multicast-listener join-timeout-milliseconds element) and in production mode it is 30 seconds. This is controlled by tangosol-coherence-override-dev.xml and tangosol-coherence-override-prod.xml inside coherence.jar
Regards,
Dimitri

Old Mac died. Have PE 9 and while it installs I get a licensing problem I have the original discs and the serial

Old Mac died. Have PE 9 and while it installs I get a licensing problem I have the original discs and the serial. How do I fix this? I don't need the new version and I just want to use what I have already paid for. Error 213:5

Did you migrate over the data from your old computer? If so, there's probably something you brought over that knows it's not on the same hardware as before. In that case you need to run this:
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
and then go around and manually remove all the bits and bobs, not just from applications but also from hard drive>library>application support>adobe and from your username>library>preferences. Spotlight will not help you. You have to go looking on your own.
If that's not it--you just a message that you've used up your activations, you need activation support:
Activation & Deactivation Help
Start a chat session and they can get you straightened out.

Can't activate product-license key?

So i recently bought an acer windows 8 64 bits, and everything was going smoothly until one day a virus from the internet affected my system, and now most of my drivers are gone with no backup or any cd to install them, and windows doesn't function well
anymore, like i can't change lock screen or purchase from windows shop, and even a mtp USB errors with no solution, I've tried many methods like contacting the manufacture for support, and I even tried PC cleaner and it gave like a thousand error messages,
and the only solution is to use the license-product key, however my product-license key is invalid for some reason, and I don't have an original windows disc to do a proper format, so please help me, and sorry for dragging this, it just that I'm really frustrated,
hope you guys give links a video would be great because I'm not very knowledgeable about computers.

SanValentine,
Considering the issues that you’re having, you may want to look at restoring your computer to an earlier point in time.
Take a look at the
How to refresh, reset, or restore your PC page for more information and step by step instructions on how to restore your computer to a point before the virus came along and started these issues.
Hope this helps!
Mike
Windows Outreach Team – IT Pro
Windows for IT Pros on TechNet

Visual Studio License Problem

I have downloaded the Visual Studio COBOL version 2012. When I attaempt to open a new project or an existing project I get a license error ' Unable to establish product license ' and the process completes without opening the project. Please
advise.

Is this the product you are talking about?
https://visualstudiogallery.msdn.microsoft.com/2dc18b05-6375-4eee-b511-476e8815115f
If so, I suggest you ask about your issue in the Q and A tab at the link above.
As stated in the description, this is a third party product from MicroFocus.
I believe the license reference is for the license for the MicroFocus product, not VS. Here is their contact page:
https://www.microfocus.com/forms/contactus.aspx

Product Licensing Problem

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