Product Locker corruption Ref No. E61233659
My product locker is corrupted showing duplicated items and items with black box with sony displayed in the black with duplicated registered dates. Some items I can delete but at the bottom of the list it just adds back another duplicated item. Other items does not allow me to even delete. This reference was opened on May 18. After three separate phone calls the last tech (today) stated to post the issue here for resolution.. Ref number E61233659.
Yes, I'm familar with how to delete items. This ref # has been looked at from a team at sony. I don't know if you are part of that same team. However, today I checked to see if I was now able to delete items that previously did not have the X now have the X. So now I can hover over them and was able to delete. So I deleted them. Since I believe this was being worked on last week it now may be resolved. My question now, is that some items that I did register are no longer in the product locker. Do I add them back even though some are past warranty dates? I use this locker to keep track of inventory of Sony products. The other issue that still has not been resolved is I'm able to login to product locker using previous P/W and current P/W under the same email address
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hi there
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(Everyone was new at one point)
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