Product Name: HP Pavilion g6-2006tx Notebook PC... Require a recovery disk for Windows 7 Home Basic

Sir,
The recovery disk that was prepared for my Laptop has been corrupted and is not functioning. The laptop shows an error message as 'BOOTMGR.EXE is missing'. Whenever I use the disk, it starts off well but it stops after 13% of the installation is done. There is no recovery partition in my laptop as it was deleted after the recovery disk was burned.
All this started when I wished to format my Laptop and reinstall the operating system.
I donot wish to install any operating system other than my original supported WINDOWS 7 HOME BASIC. So, if you could send me a recovery disk of the same, it will be very helpful. Any other details required shall be provided.
Your hasty attitude in this matter would be highly appreciated.
Regards
Anuj Agarwal

Anuj.
This is the procedure for recovery disc's.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=bph07143&cc=us&dlc=en&lc=en&os=4063&product=5239...
This is where you look to see if there is the option to order recovery disc's for your laptop.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5239...
NOTE: If you cannot find an "Order Recovery Media" section, select another operating system from the drop down list until you find a "Order Recovery Media" section or you determine that a Recovery Media section does not exist in any of the operating system selections. If you cannot find a Recovery Media section for your computer model, HP does not have a recovery kit available.
Sorry.
REO
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
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Welcome RD13.
Try booting into SAFE MODE.
Then shutdown.
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REO
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
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Hi Ravi2602,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Pavilion g6 and no audio. Here is a fix from Microsoft. Right click the speaker icon in the taskbar and select Playback Devices. Left click Speakers and Headphones, click the Set Default button. Restart the computer.
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Hope this helps.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

Product name: HP Pavilion 15 Notebook PC Issue- No sound

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****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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This question was solved.
View Solution.

Hi:
Sometimes it does, and sometimes it doesn't.
Based on the product specs for your notebook, here is the link to the graphics driver you need to reinstall...
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Dear HP Team,
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Well, on my end, the best suggestion i can give you is this.
If you know someone in the US who can send you the part, then you can visit this website here and order the part that you need.
~reikableu~
...KUDO's to me and if this resolves the issue, please tag this as "AcceptedSolution"
~I MAYBE working for HP Consumer Notebook Support but any opinion stated are not at anyways connected to those of HP.~

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DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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Hi,
Check if this helps:
Restoring the BIOS
If it is blinking 3 times it usually indicates memory issue..So you can try reseating the memory modules or try one memory at a time in each slot..
Refer the links below:
HP Notebook PCs - Troubleshooting LED Blink Codes or Beep Codes During Startup or Boot
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Although I am an HP employee, I am speaking for myself and not for HP.
**Click on “Kudos” Star if you think this reply helped** Or Mark it as "Solved" if issue got fixed.

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Please order the discs for your HP Pavilion dm4-2181nr Entertainment Notebook Computer directly from HP online at "Order software and driver media" or by contacting HP Customer Support by phone, email, or chat.
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Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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Microsoft Windows Vista Home Basic Edition Service Pack 2 (Build 6002)
Hewlett-Packard Compaq Presario CQ61 Notebook PC
iTunes 10.6.0.40
QuickTime not available
FairPlay 1.14.34
Apple Application Support 2.1.7
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 5.1.1.4
Apple Mobile Device Driver 1.59.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.5.502
Gracenote MusicID 1.9.5.115
Gracenote Submit 1.9.5.143
Gracenote DSP 1.9.5.45
iTunes Serial Number 0025AE8C032360A0
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WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.6.0.40 is currently running.
iTunesHelper 10.6.0.40 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
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Description:          speedinfo
IP Address:          182.237.181.108
Subnet Mask:          255.255.255.255
Default Gateway:          0.0.0.0
DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          202.177.240.125
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Adapter Name:          {948D9871-ADAF-4632-8D0C-538770929B52}
Description:          Atheros AR5007 802.11b/g WiFi Adapter
IP Address:          0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:          0.0.0.0
DHCP Enabled:          Yes
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:
Adapter Name:          {4D499748-069C-4E58-A116-DF748DA3912C}
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Subnet Mask:          255.255.255.0
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DHCP Enabled:          No
DHCP Server:
Lease Obtained:          Thu Jan 01 05:30:00 1970
Lease Expires:          Thu Jan 01 05:30:00 1970
DNS Servers:          192.168.0.2
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Active Connection:          speedinfo
Connected:          Yes
Online:                    Yes
Using Modem:          Yes
Using LAN:          No
Using Proxy:          No
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The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
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I have a HP Pavilion dv6-1260se with factory installed operating system of Vista. When booting up the computer, I receive a blue screen with this error message: STOP: c000021a {Fatal System Error}.
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This question was solved.
View Solution.

Hi,
Assuming your in the US, recovery discs are available to order for that model here. That may be the best option.
You should also be able to do a recovery without the discs as well. Take a look at this document: Recover Windows Vista Operating System Using HP Recovery, and look for the section Restore the PC to its original condition with the HP Recovery Manager if Windows Vista is not accessible. This should allow you to recover the PC.
R
Although I am an HP Employee, I am speaking for myself and not for HP.

Recovery disks for my HP Pavilion DV 9500 Windows Vista home premium

Does anyone know where I can find recovery disks for my HP Pavilion DV 9500 Windows Vista home premium?? According to HP, disk pn is 446537-004.

Excuse me for not understanding the solution so well....
So I need to purchase an OS for my computer - like windows 7 ??
And I need to download drivers from hp.com - there is a long list of drivers and they are dependent on the operating system - which ones do i need (all??) and supposedly I need to get a new operating system first??
Could I try to just reload drivers before purchasing a new OS - is that possible ?? maybe it is a driver problem and not an OS problem ?? If this is possible, how do I determine which drivers to download and what order to try to install them??
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I cannot find bios for Product name: HP ENVY TS 17 Notebook PC

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MC,
Good call - if all is well, leave it alone.
It is this Expert's opinion that you should not depend on HP Support Assistant when it comes to BIOS updates.
Depending on other factors in the system at the time the HPSA tries to hit your system with an update of this type, the results might be ... other than expected.
You might set HPSA to "Notify" to prevent it from trying to update your BIOS.
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If you decide to update your BIOS,
Make sure ALL your backups are current and complete - this means everything you need to restore the system in the event that something goes wrong.
Disconnect USB drives and any other unnecessary hardware. Keyboard and mouse can stay connected.
Always run in AC power when updating the BIOS, never on battery
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Happy Computing!
Click the Kudos Star!
It is a great “Thank You” to the HP Experts who are here to help!
Kind Regards,
Dragon-Fur

Product Name: HP Pavilion g6-2006tx Notebook PC... Require a recovery disk for Windows 7 Home Basic

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