Product Not Recognized as Valid When Ordering WIndows 7 Upgrade

Hi - Quick update. As some folks have experienced, there are a few product #'s not being recognized when ordering. 
Confirming that the ordering system is hiccupping on a few product #'s and that this is being addressed (it feels more like a belch if it happens to you.  Understood.)  
My advice is to give it a couple weeks, to let the kinks be worked out and try again OR contact Arvato**  Arvato has been taking all information and will follow-up when your product # is functioning.  The upgrade kits won't be shipped before October 22nd no matter when you order is submitted, if that helps take the pressure off for getting an order placed.
 NOTE:  Be sure your PC meets the other requirements:  1)   purchased on or after June 26th and  2) doesn't have Windows XP or Vista Home Basic (these do not qualify for upgrade as per Microsoft criteria for the Windows 7 Upgrade Option Program.  See Windows 7 Upgrade Program FAQs (doc # c01745265) for more info.
 **  https://www.hpwindows7upgrade.arvato.com/north_america     Click Contact Us 
Most product #'s are going through just fine, so don't let this stop you if you haven't tried and are ready to submit.
HP employee who is speaking for myself and not for HP.

There are programs that allow you to access you iPod. Maybe you had such a program on you old computer. See the following for such programs.
http://discussions.apple.com/thread.jspa?threadID=2713942&tstart=15

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