Product Number Does Not Work In Lenovo Support???

Trying to find info and downloads for my used machine in Support in Lenovo Web Site. Loooked on where to find on my S10 and I gather it is the serial number?  It starts EB and 8 digits. Does not come up on site. It says 7 digit number needed?
Step wise it asks for type and model-where can I find that?
Help appreciated, thanks.
Solved!
Go to Solution.

In my opinion, as long as the system is not experiencing any problems; i.e. system is not experiencing any program crashes and any other hardware malfunction - it is better to leave the current version of BIOS alone.
The update on the website normally is for systems that are having issues with the previous version of the BIOS.
http://techsupportgeeks.com

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