Product Registration Problem - "enter the correct serial number"
Hi.
Sorry for mirroring thread.
Some time ago I bought at one of the international sites aukyjnych Adobe Photoshop CS5 Extended.
The program installed without a problem, the license key that I need to provide during the installation enter correctly, but when I wanted to register the program on the Adobe website receives message "enter the correct serial number."
Unfortunately, the answer from a local Support team already waiting more than two week, and I can not contact any other way.
What can I do in this situation?
(sorry for poor English)
Hi Fotomini,
Please refer to the below mentioned link as this may help:
Re: Invalid serial number!!
Regards,
Gurleen
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I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?
Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
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Ankush -
I had to reinstall my computer's operating system and reinstall Lightroom. I input the serial that I pulled off the web at the Adobe site (also verified it w/ the email from Adobe) but it says my serial number is invalid. I have a deadline to delivery some images tomorrow and I can't use the software. Waiting for an answer Adobe and nothing is happening from them. Anything I can do???
Use Google and search for Adobe Lightroom Update downloads. Then go to the Adobe download site and download the most current version of LR version for the serial number you have.
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Here's the link.
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Hi,
You can go to the document library which host these pages, and click Library>Library settings>versioning settings. Here, set it to no for Require documents to be checked out before they can be edited.
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If your first PC is a Windows machine you might be able to extract the serial number from it using the Belarc Advisor
http://www.belarc.com/free_download.html -
Adobe Acrobat 8 Professional does not accept the correct serial number after reinstallation
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Thank you Bill. You could help me with the answer and the one in the other forum:
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I could resolve things with Adobe CC. I don´t need my old Acrobat 8, but I could finally install Acrobat XI Pro - and this time it seems to work, without permanently crashing down.
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Hello Oracle Guru`s,
I am performing Kit completion via API`s. I am able to perform Move transaction(have inserted in apps.WIP_MOVE_TXN_INTERFACE) and Completion Transaction(apps.mtl_transactions_interface, apps.mtl_serial_numbers_interface and apps.CST_COMP_SNAP_INTERFACE)
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Aslo, when doing the issue(inserting in mtl_transactions_interface ), why is it important to enter the operation_seq_num and department_id? and what should be the value in these columns.
we are using Average Costing.
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KHello KING,
Did you try doing online transaction for this case.
I believe that you can enter parent serial number while entering serial number for components during online transaction. With this test, you can check that what column assembly number is going and you can try same in your background processing.
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I have had Aperture since version 1.0 and bought every upgrade. Now I want to transfer the software to my new iMac but I have to enter the original Serial number that I cannot locate. Any ideas what I can do, please?
The original serial number should be in the box with the installer disk.
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See: Pro Application Replacement Serial Numbers
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I have entered the correct registration number for protection plan and the correct serail number but it fails. I am outside calling hours (as I dont have protectionplan lol) and am eager to get it up and running.
Call AppleCare during regular hours and they'll register it for you. In the meantime, there is nothing for you to "get up and running" except your computer, and you don't need to register AppleCare to do that.
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My laptop was stolen and the police do not believe the serial number on my receipt is correct??? Is there a way through apple to obtain the actual serial number?
If you registered the device with Apple, then the serial number is in your support profile. Simply look it up on your Support Profile.
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HELP. where do I get a serial number if I no longer have the product box (oops) and I still need to install the software. Is a human even working at Adobe? Do they ever look at email? I can't be the only person with this problem.
Here is a link to a page with options to help make contact (see chat and phone options down the page):
http://helpx.adobe.com/contact.html?step=CCSN_downloading-installing-setting-up_licensing- activation_stillNeedHelp
To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
i posted a question 22 min ago and says answered but i got no answer i downloaded a trial version of photoshop elements 7.0 but when i put my serial number from my account saying oct 8 2014 it comes back invalid serial number where are the experts avaiable 24/7 and where do i get my answer chat said mention case number 0213950594 so why is my 1st post marked answered and where is my answe or where do i get it
HI thomascannonjr,
Please tell us if you are installing on Windows or Mac.
Do you have any other Adobe Product installed on the system?
Did you download Photoshop elements from this link:
Download Photoshop Elements products | 9, 8, 7
Regards,
Sandeep -
Apple Support says that my serial number is invalid. I provided the correct number. What would cause this and how can it be fixed. Ipad II.
Things that could cause it:
you bought a fake
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Creative Suite stop working after backing up the program from Time Machine. Adobe is treating people with total disrespect and does not even have a phone number where we could call. I will move soon to other software. I paid for the software and it is totally abusive this behavior from Adobe.
Trying to reinstall via transfer does not work.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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