Product selection screen not appearing when uninstalling 11.1

Hi,
I installed the FR client version 11.1.1.2 onto my laptop which has windows xp. I need to uninstall it but the uninstall tool doesn't show any products to uninstall when I run it. If I click next I get a message to select a product.
I have version 11.1.1.1 on HSS and essbase is 9.3.1 so it is a bit of clash of versions. I would expect the uninstall to be OK though. The alternative is to remove financial reporting client manually but that never a neat way of uninstalling hyperion products.
I would welcome any suggestions
Thanks,
Nathan

try to restart in safe mode by pressing F8 and then try uninstall it
worth trying.

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Avox Systems Web Site: http://www.avoxsys.com
AVOX SYSTEMS
AIRCRAFT SYSTEMS
Rick Barusic
Senior Technical Writer
225 Erie Street - Lancaster, NY 14086 - USA
Tel: 716-686-1706
[email protected]
http://www.zodiacaerospace.com
The information transmitted is intended only for the person or entity to
which it is addressed and may contain confidential and/or privileged
material. Any review, retransmission, dissemination, or other use of or
taking any action in reliance upon this information by persons or entities
other than the intended recipient is prohibited. If you received this in
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From:   MichaelKazlow <[email protected]>
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