Production - Dashboard statuses - 'Not Started' and CCM -'Warning'

In our production instance - Dashboard status checks.... we are getting status displays of 'not started' for Admin, Forms and Web, while the Concurrent Processing status displays 'Warning'. Can you guide us to find out how to resolve these statuses? The other test instances (TST, UAT, DEV) are displaying fine with normal 'green' check indicators. Thanks.

Hi,
Please see these docs.
OAM: Web Components Status: Shows Down Even When The System Works Fine [ID 419823.1]
OAM:Web Component Status Pl/Sql Agent Shows Down [ID 404579.1]
Web Components Status in OAM Shows All Down Even When the System Works Fine [ID 309271.1]
OAM application dashbord shows all the web components with status down whereas they are up [ID 434569.1]
Thanks,
Hussein

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