Products not copied from Sales Quotation to Service Order

Hi All,
I am trying to create a Service Quotation as a follow up to a Sales order. There are multiple line items in the Sales Order - ex: 1 sales item and 1 service item.
I want to create a service order as a follow up to the sales order and want the servie item to get copied into it automatically but this does not happen. The service item from the sales order is not getting copied into the service order despite of the copy control settings.
Any ideas?

Hi Swetha,
Make sure before creating a follow up , the Service Items are released .(System Status = Released) and by enabling copy control configuration , you should be able to copy the line items in follow up document.
Regards,
Nithish

Similar Messages

  • Rounding Off Value is not copying from Sales Order to Invoice

    Hi Experts,
    In Pricing Procedure i maintained DIFF- Rounding Off Condition type with the following Combinations.
    Print:X
    Requirement:13
    Cal Type: 16
    Bas Type: 4
    When i create sales order the system is calculating Rounding Off after saving the sales order.The requirement is that it should shows the rounding off value before saving the sales order.Secondly when i make invoice the rounding off value is not copying from the saved sales order.After i save the invoice in VF02 the rounding off value is coming .
    Regards
    Subhasish

    Cond type DIFF has cond catgory L Generally new when copying. So the value from sales order will not be copied, it will be redetermined in invoice.
    Also rounding off cond is to round the total value which can change in invoice based on the invoice qty.

  • Product Cannot copy from the quotation to contract

    Hi all,
    I Created Quotation in CRM, using the copying controls i creating the Contract(CRM), the problem is Product is cannot copy into contract from the quotation,
    Can any help to solve this issue.
    Thanks
    Gskumar

    > is this IDES version??
    >
    > Sharif isnt CRM_COPY_BADI used to copy similiar trans
    > and not for copy control..??
    Hi Rebecca,
    Its not an ideas system.
    Client Business process is  Quotatation & Sales Order are creating in CRM
    Contracts are creating in R/3.
    To decrease their license cost they wants to create Contracts in CRM,
    Issue is : When ever am creating a contract with reffernce to quotation, product is not copying to Contract,
    help to solve this issue
    pls send u r mail i ll send the screen short wht exactly the probelm
    Thanks
    Gskumar

  • Copy control option in web ui-physical product not copied from oppertunity

    I am making quotation from oppertunity by using follow -up document functionality in WEB UI, but when I select the quotation transaction type in follow-up then header data got copied but physical product from oppertunity not copied into the qotatio.
    Follow up functionality working properly in GUI.
    I need help in Web -ui.

    Hello Leon,
    There is a standard process of Copy Control to copy the data from Interaction Record to activity but now my client requirment is to copy the data from Activity to Interaction Record.
    In Detail - when user select the activity from Agent inbox and clicks on Edit button then IR gets created in background then at that moment i need to copy the Notes & Description from Activity to IR. Even we can check if can copy it when user clicks on END button after edit the activity.
    can u tell me how can i copy this data? i tried with copy control but couldn't work.
    should i write some code? if yes then where i can write?
    Regards

  • Address not copied from Sales order/Delivery to Shipment Document

    Hello Experts,
    I need your help on Addrss of ship to in shipment document.
    Sales Order[VA01] >> Delivery [Vl01N]>> Shipment [VT01N].
    User changed the Address of ship to party (Header level) in Sales Order and It reflected to delivery as well and I believe It should also update the address in Shipment document.
    But when I checked the Address of the Customer/Unloading point in Shipment Document [VT03N] (as below) I found It was not updated It was same as Customer Master Record and I believe It directly copied from Customer Master Record.
    BUT While creating the Shipment system is copying the data from Customer master Record not from Sales Order /Delivery. Logically system should copy the updated address from Order/Delivery BUT It is directly copying from Customer Master i don't know where is the setting of this ??
    Can anybody help me on this ? How system takes the customer (ship to party) address in shipment ? Where are the setting of these.
    What I need to do so system take the updated address from Sales Order/Delivery not from Customer Master Record (Ship to party).
    Can I change the address of customer in shipment document ??
    Awaiting your precious reply.
    Thanks,

    Hello Samir,
    Thanks for your response.
    I think you get my question in wrong way.
    I am sayingCustomer master data was not changed.
    User just changed the Address in Order (Order > Header >> Partner tab >> Change ship to address/overwrite ship to address).
    Overwritten Address / Updated address are copying in Delivery BUT not in Shipment document.
    What I need to do?  system should copy the updated address from Sales Order/Delivery BUT it is copying from Ship to party.
    I hope this time i am clear to explain my issue.
    Thanks,

  • Text messages not copied from sales order to billing

    Text messages which have been given in sales order are not copied to billing. Two of the text are copied and the other two are not getting copied. Checked the access sequence.. everything is correct.
    Please give a clue.

    Dear DV,
    These are basic settings to copy the Text from sales order to Invoice so please check in these areas,
    First you need to copy the sales order text to the delivery document from the delivery document you can copy the text to the billing document.
    To copy the sales order text to the delivery document
    You do the text determination for the deliveries also,define and maintain same TextId in the delivery header text procedure ,maintain the access sequence ,in the delivery text procedure access sequence you put the Text Object as VBBK for that Text ID.
    Make sure that you have assigned access sequence for your missed Text ID's in VOTXN transaction
    To copy the delivery text to the invoice.
    You do the text determination for the billing document,define and maintain same TextId in the billing document text procedure and maintain the access sequence,after that
    Go to VOFA transaction then selct billing document type then go in to the details screen here you do the check in the Delivery Text check Box (Top most bottom of the screen.)
    Now you can able to copy the sales order text to the invoice.
    Use VOTXN transaction for Text determinetion
    I hope this will help you,
    Regards,
    Murali.

  • CRM Exchange order - shipping condition not copied from Sales order

    In CRM Web client when we create an exchange order with reference to the sales order the shipping condition is copied from the BP sales area data instead from the original order.

    Hi
    Check this link
    http://learnsaptips.blogspot.com/2010/09/text-type-configuration-in-sap.html
    regards
    Prashanth

  • Text is not copying from sales ord to invoice in combined billing scenario

    Hi,
    My client is having a scenario where they are creating a single invoice for 2 sales orders of different sales order types. However, we are facing issue as the header text from the 1st sales order only is getting copied to invoice. The header text of 2nd sales order is not getting copied to invoice.
    The text ids of 1st sales order & 2nd sales order are different and the text prcedure of the invoice is having text ids of both the sales order types.
    Can any one help to resolve this issue?
    Thank you,
    Sheetal

    Hi Shirish,
    Thank you the information. We will enhance the billing user exit and in case of any issues, we will again request your help,
    Thanks,
    Sheetal

  • Shipping Instructions text not copied from Sales Order to Delivery Document

    Hi All,
    The Shipping instructions text in the Sales order Header is entered manually. Now when the delivery is created, the text is not getting copied to the Header text (shipping instruction note) of the Delivery document.
    What may be the problem. Can anybody help ?

    Hi
    Check this link
    http://learnsaptips.blogspot.com/2010/09/text-type-configuration-in-sap.html
    regards
    Prashanth

  • Item line with category TAD not copied from Sales order to delivery

    Hello,
    we have a sales order with one line item with line item category TAN and one line item with line item category TAD.
    When we deliver the sales order, only the line item with category TAN will be copied into the delivery. So there is only one line item in the delivery, but we need both to be copied.
    I checked VTLA and the header entry LF delivery OR standard order has both line items on item level.
    Setting on header level:
    Order requirements: 001
    Combination requirement 051
    Header Data: 001
    Header Data ext Sys 0
    Handling Units: 000
    Copy item number: unchecked
    Any suggestions?
    Thanks
    Anne

    Hello,
    I tried and it said: item category TAD is not defined.
    So why would it not be defined?
    Thanks
    Anne

  • Letter of Credit not copying from Quotation to Sales order

    Hello,
    I have attached a LC to a Quotation. When i am making an order with reference to the Quotation, the LC is not copying from Quotation to the Sales order. Kindly help.
    Regards,
    Shahzad

    Hi,
    Did you want to say that you have maintain some text in quotation and that text is not copying to the sales order some thing like that?
    So I suggest you to check your setting by going to the following Tcodes.
    VOTXN over there you can define the text types.
    And you have to assign you text determination procedure to the order also.
    If you want that text to be copied to the billing also then assign the procedure to the billing doc.
    If you have assigned properly your procedure then it will copy the document.
    Regards
    Raj.

  • PME - Configuration Copy From Service Order Quotation to Service Order

    Hi,
    We are in requirement to copy the Product configuration in CRM 2007 from Service Order Quotation to Service Order.
    After Configuring a Product in Service order Quotation, the product configuration is not copying to the Service Order if created using follow up documents.Only Product is Copied to the followed up transaction with the copy control method in customization.
    Please advice..
    Regards,

    Hi,
    Problem solved...
    In the Copy Control of the Item Category in IMG the Process Flow option was not maintained.
    Regards,

  • Text is not copied from Customer masterdata to sales document header

    Hi Friends,
    Text was maintained in customer masterdata, that should be copied in to sales order header. In Quality server its working as per requirement. But in production its not copied from customer master data.
    Same configuration settings are in production as well as quality(VOTXN)
    Please suggest me regarding this

    Hi Durga,
    Please go to SD> Basic function > text control> Define and Assign Text Determination Procedures and in that screen, check the customer sales and distribution change view customer sales text and sales note for customer and its assignment .
    I hope these will be helpful for you.
    Regards,

  • Copying from sales document type QTH to HU is not supported

    guys i was trying to create a contract based on a quotation created by me  here QTH is my quotation type and HU is my contract type the error i encountered was thiss.
    Copying from sales document type QTH to HU is not supported .

    Hi
    In VTAA maintain the copy control settings from Quotation to Contract
    I think you can copy the AV document type which is quotation for contract.
    regards

  • Discount pricing is not copied from Qoutation to Sales order.

    Hi All,
    Issue:
    Discount pricing is not copied from Qoutation to Sales order.
    Please suggest the correct copy control/Routine programs which i can check to proceed furthur.
    Points will be rewarded.
    Regards,
    neslin.

    kindly check in the price determination  whether you have assigned the quotation document pricing type ? simmilar like the sales order type you have assigned ?

Maybe you are looking for