Products won't re-download.

Hey there. I purchased three games for my iPod Classic, Song Summoner: The Unsung Heroes, Phase and Mrs. Pac-Man. I've recently had an issue with my iPod that caused me to format it, and i've since formatted the computer as well and installed iTunes 8. I logged into my account and clicked "Check For Available Downloads" and nothing came up. I also went to the games and tried to download them but they again expected payment. Anything I'm doing wrong here, or am I just up the creek? Thanks for reading.

Use the form on this page to request a free redownload, or use the Transfer Purchases feature if applicable. If neither of these works, you will need to purchase the content again to get them back; Apple needs to pay the copyright holders for each download from the iTunes Store other than podcasts, album artwork, and iPod touch/iPhone applications.
(36197)

Similar Messages

I purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

i purchase Lightroom 6 upgrade and during installation the product won't download using the serial number provided. It then asks for serial number of previous installation (lightroom5) but does not recognise it once inserted. Please help!

Yes, I have a TLP license, so which kind of upgrade should I buy?
I'm an Italian user and I would prefer to contact support by web chat but I can't find it in the website, please can you help me? Thank you, I'm desperate!

Adobe Download Assistant won't complete download Acrobat Pro xi

Adobe Download Assistant won't complete download. It says downloading 501mb, and when it does that it goes around again and again. My download speed is about 7mb, so it shouldn't take more that a couple of hours at most...

Glyphodend I would recommend downloading Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X.

I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.

I have a laptop PC and am trying to install my product. After the download is complete I get an error that says "the file archive part of Adobe Photoshop Elements 13 is missing. You need all parts.
Please help, I don't know how to do this
Thanks

you need both the exe (which you have) and the matching 7z (that you don't have, yet). dl it:
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

My iPod iTunes thing is be a pain in the you know what and won't let download anything cause my account verified thing keeps popping up and I put my security code in but it won't work and I have my iTunes redeem card and it wo t let me use it.please help

Maybe heresince yu proviced little informatin about what security code yu are talking about.
iTunes Store: My credit card's security code or zip code does not match my bank's records
Contact iTunes:
Apple - Support - iTunes - Contact Us

Hi All, I have just applied an update to Photoshop CC and now the product won't open. I get an error

Hi All, I have just applied an update to Photoshop CC and now the product won't open. I get an error message 'Photoshop.exe - Entry Point Not Found'... any suggestions?

It won't open at all... that's the problem. When I try to execute the program, I get the 'Photoshop.exe - Entry Point Not Found' error message.

TS1424 My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

My film I rented from iTunes has frozen half way through downloading and won't finish downloading, any ideas?

TRy to close itunes by double tapping the home button then slide up all of the open apps and try again.
another option is to turn off your ipad, logout from your itunes account and try again downloading the movie. If it still gives you error, call apple support and ask for itunes agent to see if there is something wrong with the movie you are trying to download

Tried to download us calendar. But it stopped and won't finish downloading! Can I have help please?

Tried to download us calendar to my iPad & iPhone. But it stopped and won't finish downloading! Can I have help please?
I have downloaded Japanese calendar to my calendar already. Can't I download more than one holiday calendar?

Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

HT201272 my movie won't finish downloading

I just bought a movie through iTunes and it won't finish downloading on my iPad....anyone know why?

Check your purchase history to be sure you have purchased it.
You can click Store>Check for Available downloads to see if it is still waiting to download.
If not, then report the issue. Apple should resolve in a day or less:
http://support.apple.com/kb/HT1933

HELP! Container on large product won't expand with content

Everyone, I am at my wit's end. I'm almost finished optimizing my site for tablet but I can't figure out why the containing div around the large product won't expand. I've tried everything! It's fine on mobile and desktop but for some reason it won't expand on tablet.
http://petroniuswines.businesscatalyst.com/wines/italian-wines/marchesi-incisa-leopoldo
I went ahead and linked the tablet.css in the main desktop template so you can see my issue.
http://petroniuswines.businesscatalyst.com/css/tablet.css
It's a mess, I know. I've tried everything so I don't even know where to turn for a fix at this point. I color-coded the divs in the large product so I could clearly see what was happening.
Any help would be so much appreciated!
Anne

Line 1200 in tablet.css. You have a height set to 200px in .product-list
li{}

On Mac, why won't the downloaded PDF form SUBMIT after being filled out?

On Mac, why won't the downloaded PDF form SUBMIT after being filled out?
Thank you for the help.
Kind regards
Ryan Kohler

Hi;
This FAQ should describe the issue - you need to be using Adobe Reader (free) or Adobe Acrobat to fill out the PDF, Preview on the Mac breaks the PDF so it is no longer usable: http://forums.adobe.com/docs/DOC-2653
Thanks,
Josh

I don't have a computer on which to convert a digital booklet in iTunes to a useable form for iBooks. Why won't it download using the cloud like all the other media I purchase on my ipad?

I don't have a computer on which to convert a digital booklet in iTunes to a useable form for iBooks. Why won't it download using the cloud like all the other media I purchase on my ipad?

LP content can only be downloaded on a computer's iTunes (or 1st gen Apple TV), you can't download them on an iOS device - and I haven't seen anything that say it will change in iOS 8. If you don't have a computer then at the moment you won't be able to download/view LP content
About LP : http://support.apple.com/kb/HT3823
After you buy an album with iTunes LP on an iPhone, iPad, or iPod touch, the album's songs will download directly to the device. The iTunes LP will download to iTunes on your computer when you choose Store > Check for Available Downloads.

Adobe flashplayer won't continue downloading until I close Mozilla Foxfire,Adobe says it's conflicting the download. How do I close Mozilla Firefox?

Adobe flashplayer won't continue downloading until I close Mozilla Foxfire. Adobe says it's conflicting the download. How do I close Mozilla Firefox so I can finish my download of Adobe Flash Player? And then how will I turn Foxfire back on once Adobe Flash Player is done downloading?

To close Firefox, in the menus select "File > Exit", you can start Firefox by using the same shortcut that you used to open Firefox originally.
I would ignore the instructions from Adobe. Adobe uses its own download manager but it is not required. All you need to do to install Adobe Flash is download the Adobe Flash manual installer and run it. For details on doing that see the Adobe troubleshooting article - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

HT201272 I typed in a digital copy code to get Rise of the Guardians on here because I bought the blu-ray, but the digital copy won't download no matter what I do. Why won't it download? Right now I am very angry for not getting the digital copy.

I purchased Rise of the Guardians on blu-ray, I typd in the digital copy code that came in the case, the ituns extras downloaded, but no matter what I do, the digital copy of the actual movie won't download. Why won't it download? I've tried everything I could think of, but nothing works, it just simply does not want to download.

Ok, a new digital copy of Rise of the Guardians started downloading automatically at no extra cost, I admit that I was thrilled, but now my happiness is gone because the new digital copy of Rise of the Guardians simply won't play. Nothing works with it except for the iTunes extras again. I'm getting really tired of this. Why won't it play and why give a digital copy if it refuses to work? Please someone help me out here!

HT1657 My download keeps freezing, and I have to buy it over and over again and it wastes money. I have now rented my movie 4 times and it still won't finish downloading. Why can't I get the rental for free if it keeps doing this?

MY DOWNLOAD KEEPS FREEZING AND I HAVE TO KEEP BUYING IT OVER AND OVER AGAIN. IT'S WASTING MY MONEY. I HAVE NOW RENTED MY MOVIE 4 TIMES AND IT STILL WON'T FINISH DOWNLOADING. WHY CAN'T I GET THE RENTAL FOR FREE IF IT KEEPS DOING THIS? CAN YOU PLEASE HELP? THANK YOU.

Please turn off your caps lock. All caps indicates shouting, is considered rude and is difficult to read. Many will not read such posts.
If it doesn't finish downloading then just click Store>Check For Available Downloads
There is no need to keep re-buying it.

Products won't re-download.

Similar Messages

Maybe you are looking for