Profile help please,

Hi,
Just got infinity option 2 installed a few days ago so i realise im still in the "stabilization period"
What im wondering is what profile am i on exactly. When i log into my account it says:
Up to 76Mb download speed
Up to 19Mb upload speed
But when i run the FTTC checker i get:
Clearly my upload shows upto 20mb but my download is no where near 76mb.
The connection is Wired directly to the hub and the max speed i can get on ANY tester is 33mb down and 6mb up.
Can anyone help or offer advice before i ask the "Mod" who is currently dealing with my install (long story lol) about this.
Thanks Jay.

The bt speed test shows what your profile is. It looks like your profile hasn't been updated which has happened to a few.
As you are already in contact with a Mod you will get more info from him/her.

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        "/Volumes/AlesisFirewire-3.5.3.8671",
        "/Volumes/AlesisFirewire-3.5.6.11675"
    31/03/13 11:47:28.544 CleanMyMacHelperTool[656]: Mounted devices (
        "/Volumes/AlesisFirewire-3.5.3.8671",
        "/Volumes/AlesisFirewire-3.5.6.11675"
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    31/03/13 11:58:50.676 com.apple.launchd.peruser.501[155]: ([0x0-0x23023].tc.tctechnologies.AlesisFirewire.controlpanel[274]) Job appears to have crashed: Abort trap: 6
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        "/Volumes/AlesisFirewire-3.5.6.11675"
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    31/03/13 11:59:09.906 CleanMyMacHelperTool[300]: Mounted devices (
        "/Volumes/AlesisFirewire-3.5.6.11675"
    31/03/13 11:59:09.907 CleanMyMacHelperTool[300]: Wont clean /Volumes/AlesisFirewire-3.5.6.11675 because disk image
    31/03/13 12:00:47.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 003ee1fffe88dc6a; max speed s800.
    31/03/13 12:00:59.000 kernel[0]: Alesis Firewire - 3.5.6.11675 (x86_64) Aug 16 2011 01:20:23
    31/03/13 12:01:56.720 system_profiler[269]: SPFWR ERROR: FireWire bus may be unstable. Other FireWire devices may be present.
    31/03/13 12:05:40.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
    31/03/13 12:08:52.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
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    31/03/13 12:12:42.277 AlesisFirewire Control Panel[245]: -deviceDeltaX is deprecated for NSScrollWheel. Please use -scrollingDeltaX.
    31/03/13 12:12:42.278 AlesisFirewire Control Panel[245]: -deviceDeltaY is deprecated for NSScrollWheel. Please use -scrollingDeltaY.
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    31/03/13 12:25:29.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 003ee1fffe88dc6a; max speed s800.
    31/03/13 12:25:38.000 kernel[0]: Alesis Firewire - 3.5.6.11675 (x86_64) Aug 16 2011 01:20:23
    31/03/13 12:28:30.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
    31/03/13 12:28:33.906 system_profiler[273]: SPFWR ERROR: FireWire bus may be unstable. Other FireWire devices may be present.
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    31/03/13 12:35:16.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 003ee1fffe88dc6a; max speed s800.
    31/03/13 12:35:26.000 kernel[0]: Alesis Firewire - 3.5.6.11675 (x86_64) Aug 16 2011 01:20:23
    31/03/13 12:37:53.513 system_profiler[266]: SPFWR ERROR: FireWire bus may be unstable. Other FireWire devices may be present.
    31/03/13 12:39:36.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 003ee1fffe88dc6a; max speed s800.
    31/03/13 12:39:49.000 kernel[0]: Alesis Firewire - 3.5.6.11675 (x86_64) Aug 16 2011 01:20:23
    31/03/13 12:42:55.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: 53 bus resets in last 3 minutes.
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    31/03/13 13:01:30.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 003ee1fffe88dc6a; max speed s800.
    31/03/13 13:01:41.000 kernel[0]: Alesis Firewire - 3.5.6.11675 (x86_64) Aug 16 2011 01:20:23
    31/03/13 13:05:27.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: 79 bus resets in last 3 minutes.
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    31/03/13 13:09:43.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
    31/03/13 13:13:31.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in now active, GUID 003ee1fffe88dc6a; max speed s800.
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    31/03/13 13:44:48.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
    31/03/13 13:58:13.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
    31/03/13 14:01:25.000 kernel[0]: FireWire (OHCI) TI ID 823f built-in: no valid selfIDs for more than 3 minutes after bus reset.
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    I have this
    System Profiler[170]
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    kernel FireWire (OHCI) Lucent ID 5901 built-in: no valid selfIDs for more than 3 minutes after bus reset.
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    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
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