Profile Manager, installing OS X apps

Hi,
In profile manager, in "Apps" tab one of the filters is "OS X apps". However, when looking in Devices there is "Apps" tab for iOS devices, but there is none for OS X devices. Also I cannot add any Mac application to the applications list, I always get the "File Not Supported" error (tried pkg, dmg). Similar topics without the answer here:
https://discussions.apple.com/message/19261926
https://discussions.apple.com/message/17842816
What is the reason for this filter, when it's impossible to install any application on OS X through PM?

It says 'No eligible devices.' when I try it in Device Groups, Users and Groups (with assigned devices). In Devices, this option is not accesesible.

Similar Messages

Mac Mini Profile Manager installing/updating ipad Apps - HELP!

Hi,
i am hoping someone might be able to help with the following.
we have a mac mini server to remote manage 25 ipads using profile manager.
this works well as we can lock, wipe and clear passcodes etc.and attach the policies without any trouble.
However we are trying to push out an app (version 1.4) to the devices and this is sort of working but not fully.
if the app is already installed with version 1.3 it doesnt update even though in profile manager, 'active tasks' it says successful.
if you go go into profile manager and select the device and select 'update info' this registers against the device but still shows as the old version.
if we delete the app from our test ipad and push it out via profile manager it goes in active tasks as successful then the ipad has a pop up message box saying the xxxxxx.ourdomain.co.uk would like to install the app, once this has been ok'd it installs on the ipad ok, but when you select the app it tries to open then goes back to the screen again and never opens the app.
if you download the app direct from itunes it opens with out any trouble.
here is the process i am using.
on the mac mini server.
download the app via itunes
then in apps i drag the app on to the desktop, this creates the .ipa file
in profile manager, select the device, edit apps and browse to the .ipa and upload
select the uploaded app and 'add'
when you save this, then go to active tasks it gets pushed out to the device and reports as successful
then the app either doesnt update if old version is installed or installs if no app is installed but doesnt open
any help welcome
regards
Gavin

Gavin,
We've run into the same issue that you mentioned. My understanding of the Push App functionality of Profile Manager is this:
Pushing apps is designed to be used to deliver In-House developed apps over the air (OTA). Meaning, if your organization develops an app for use on its own devices, you can upload the .ipa to Profile Manager and push it out while bypassing any App Store interaction. The In-House .ipa would contain its own provisioning profile that would dictate who is allowed to run it.
When you download an app from the App Store, the .ipa that you get actually contains the AppleID that was used to purchase/download the app in the .plist. If you then push that app to a device that has never been used with that AppleID, the app will fail to launch as it cannot verify that you actually own the app.
Before we go any further: what I'm about to discuss isn't officially condoned or supported by Apple, which means it is inheritly risky and could be patched over at any time.
In order to bypass the issue, what has worked for us is to sign into the App Store on each iPad with the AppleID that is used to purchase the apps on your Mac Mini. You need to download at least one app to the iPad while logged in with that AppleID in order for the iPad to retain the AppleID after the iPad users log in again with their personal AppleID. After you have done that, users may once again log in with their own AppleID.
At this point, you can push an app to any of those devices that have been paired with your Mac Mini's AppleID at least once. The apps won't (immediately) crash.
Here's the catch: I'm told that the .ipa contains an "expiration date" of sorts. Once that date has elapsed, your iPad will attempt to extend the expiration date by connecting to the App Store to verify that the same AppleID that was used to download the app in the first place is still active on the device. If it is not, the app may once again crash when you attempt to run it. Now, this expiration date or timer is not disclosed, meaning, if this is really the case, you will have no idea when the apps will stop working. It could be weeks, or months, or years. A gamble, really. So, use that at your own risk.
Currently, there is no official method for pushing App Store apps Over-the-air with Profile Manager or any other Mobile Device Management platform.
Remember!: If you are even considering pushing apps in the manner mentioned above, you will still need to account for licensing. As an organization, you must have purchased the same number of copies of an app as you intend to install on your devices. This is a non-issue with free apps, but for auditing purposes, you'd best look into VPP or steer clear of pushing apps altogether.
I hope some of that helped clear up your question.
Good luck!

HT5188 Can I use Profile Manager to deploy paid Apps?

Can I import VPP codes and push the apps to the ipads without user interaction?

No, some user interaction will be required. With any MDM they will have to accept the app.
While we use the term push, the user has to accept all App installations on the device. They will have to touch install. Please read below from:
http://krypted.com/iphone/configuring-using-profile-manager-2-in-os-x-mountain-l ion-server/
" This brings up an interesting limitation of how Profile Manager interacts with the App Store. It kinda’ doesn’t. If I were pushing apps to elementary school iPads in a 1:1 I could either use Apple Configurator (if I wanted to burn up a VPP code per student per year) or I could use iTunes (if I wanted a labor intensive process of restoring an iPad per computer rather than a parallel process). But either way, I’m gonna’ stay away from Profile Manager for apps.
So if you push an app to a device and the user taps on the app and the screen goes black then make sure the app is owned by the AppleID signed into the device. If it is, have the user open App Store and update any other app and see if the app then opens."

Can I use OS X Server 4.0 Profile Manager to distribute iOS apps with iOS Developer Enterprise Program (iDEP)?

We are developing an iOS and complementary Mac OS X app for in house use by about 1500 users. I need to manage the devices and distribute the in-house app to these users.
We have an iOS Developer Enterprise Program (iDEP) licence.
Can I combine OSX Server and iDEP to distribute and manage the app? Or do I nee dot move to something like Air Watch?

You should not have to do anything the user/group import should be automatic and you should not have to manually create any accounts and it does onging syncs automatically but I do not know how often.
Once you are install and connect to profile manager all the accounts should show up just by clinking on users or the groups icons and they will work with that. You should not need to mess with them in the actual server application Although I would assume the other services all ink into the OD directory I don't know exactly how services like email, file sharing or VPN work as we have other more full featured better scaling services for that like MS Exchange for email/calendar and Cisco VPN.
We are only using OD, Profile Manager and Software Update.
Just a note I am using Server 3.2 on OS 10.9.5 if you are using Server 4.X your mileage will probably vary slightly as I am not sure what the areas of major change are.

Install paid apps through Profile Manager?

I have been using the Mountail Lion Server and Profile Manager to push free apps to 70 ipads in our school. So far, so good. I now need to push a couple of paid apps through. Is that possible with Profile Manager? If so, what is the process?

No, and distributing paid apps to that many devices is against the iTunes terms of service if you didn't purchase them via the Volume Purchase Program:
http://www.apple.com/education/ipad/volume-purchase-program/
Have you looked into using Apple Configurator for this?
https://itunes.apple.com/us/app/apple-configurator/id434433123?mt=12

Ipad enterprise apps update through Profile Manager

Hello,
we are using OS X Server Profile Manager to push enterprise Apps to an iPad fleet. It is working quite fine for the "initial" download : when a new app is made available to the iPads, it is downloaded without any problem.
The problem arise with "new release" of an existing app. For example, the developper (a web agency) release the 1.1 version of an existing app (in version 1.0).
I upload this new version in the profile manager app library. As it is the same app, it appaers under the same name. As we can't have any details on the enterprise Apps in the Profile Manager app library, I can not be sure that the newly uploaded app has properly replaced the old version. And on the iPads, nothing happens, they do not download the new version.
What am I doing wrong ? Is the Profile Manager supposed to be working to "push" new releases of enterprise app ?
Thank you.
PYC

Watch this video. It education based, but that's OK.
There are three ownership models:
Personal
Institution
Layered. combines personal & institution.
Here is the apple video on Layered ownership:
http://www.apple.com/education/resources/videos/#ios-layered-ownership
IT Resources -- ios & OS X -- This is a fantastic web page. I like the education site over the business site.
View documentation, video tutorials, and web pages to help IT professionals develop and deploy education solutions.
http://www.apple.com/education/resources/information-technology.html
   business site is:
   http://www.apple.com/lae/ipad/business/resources/
   business site is:
   http://www.apple.com/lae/ipad/business/resources/
With VPP an mdm is handy. Meraki is web based & free.
MDM -- moble device management
MDMs
Airwatch, Nukona, Meraki, mobleIron, OS X Server, or Zenprise
Meraki -- A free MDM
http://www.meraki.com/products/systems-manager/
https://discussions.apple.com/thread/4067210?tstart=0

How do I use multiple VPP accounts in a school system with 1 Profile manager server?

I have 40 schools with their own money they want to spend on apps. I need these accounts to be seperate. We are registered in the Device enrollment program and are using Apple's profile manager to distribute VPP apps. In the DEP website you can add existing vpp admins. I had hoped when these accounts purchased apps, the apps would show up in Profile Manager which uses the master Apple ID, but this didn't happen. Anyone know what the correct process is for doing this?

If you haven't found the answer: You have to install the correct token for each account. Apple Servers, as far as I know, do not support using multiple tokens at once. As a result, you will have to swap out each of the 40 tokens anytime anyone wants to buy something then assign it to a user then push the app.
Or just buy it with a redemption code and give that code to your users.

Mountain Lion Server- Profile Manager- No such file or directory

When trying to start Profile Manager I recieve this message:
I have tried the following fix provided by Apple:
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeDB. sh
However, my problem seems to exist a step before this is even useful. I have been all over the Apple Support Community and web looking for an answer, but everyone seems to assume all problems exist at a point where you don't receive the following from the Console:
ProfileManager[29045]: devicemgrd: Terminating on unhandled exception No such file or directory - /var/devicemgr/ServiceData/Data/migration at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:238:in `initialize'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `new'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `SetupRails'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:158:in `Run'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:851
com.apple.launchd[1]: (com.apple.devicemanager[29045]) Exited with code: 1
com.apple.launchd[1]: (com.apple.devicemanager) Throttling respawn: Will start in 9 seconds
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
ProfileManager[29053]: Failed to delete '/var/devicemgr/ServiceData/Data/tmp'. No such file or directory - /var/devicemgr/ServiceData/Data/tmp
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
ProfileManager[29053]: devicemgrd: Terminating on unhandled exception No such file or directory - /var/devicemgr/ServiceData/Data/migration at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:238:in `initialize'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `new'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `SetupRails'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:158:in `Run'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:851
com.apple.launchd[1]: (com.apple.devicemanager[29053]) Exited with code: 1
com.apple.launchd[1]: (com.apple.devicemanager) Throttling respawn: Will start in 9 seconds
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
ProfileManager[29061]: Failed to delete '/var/devicemgr/ServiceData/Data/tmp'. No such file or directory - /var/devicemgr/ServiceData/Data/tmp
serveradmin[28989]: servermgr_devicemgr: response statusCode: 503
serveradmin[28989]: servermgr_devicemgr: waiting for devicemgr to respond
ProfileManager[29061]: devicemgrd: Terminating on unhandled exception No such file or directory - /var/devicemgr/ServiceData/Data/migration at /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devi cemgrd:238:in `initialize'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `new'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:238:in `SetupRails'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:158:in `Run'
/Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/webserver/devic emgrd:851
com.apple.launchd[1]: (com.apple.devicemanager[29061]) Exited with code: 1
com.apple.launchd[1]: (com.apple.devicemanager) Throttling respawn: Will start in 9 seconds
serveradmin[28989]: posting dist not
ProfileManager[29069]: Failed to delete '/var/devicemgr/ServiceData/Data/tmp'. No such file or directory - /var/devicemgr/ServiceData/Data/tmp
I'm looking for a solution that doesn't involve reinstalling Mountain Lion if that is at all possible. It seems to me like it should, as that's not so much a solution as just starting over. If you need more from Console, just let me know. Also, I have tried all the threads that relate to restarting, rebooting, or reconfiguring Device Manager and none of them work; at the end I still get the message "No such file or directory."
Thanks for the help!

Finally figured the problem out on my own. Thank you to the apple support community for all your help. Full story, I installed OSX Server and then changed the Service Data location to an external hard drive. After that the Profile Manager immediately stopped working. Several reinstallations later and still not working. The problem was not even a little related to /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeDB .sh, which is the answer everyone else on the internet was giving. The problem was that Profile Manager was no longer installed/installing for whatever reason. So, I went in and reinstalled just Profile Manager from the Server.app and now everything is working great. If things stop working I'll update this post. This is how:
To begin, delete /private/var/devicemgr. This file is created during the install and if it already exists, the install won't work.
Open terminal and copy sudo /Applications/Server.app/Contents/ServerRoot/System/Library/ServerSetup/CommonE xtras/80-devicemgrcommon.sh
That is all I had to do and Profile Manager works great for me now. Hope this helps someone.

Deploy provisioning profile through profile manager/mydevices

Hi,
Is there a way in which you can deply an adhoc mobileprovision profile through profile manager along with the app? I am having to email the provisioning profile around to allow the app that is on the server to install.
Thanks!

Hi,
Having the exact same problem - did anyone solve this issue - distribution a provisioning profile through profile manager?

Profile manager spotlight message "com.apple.iTunesLibraryService"

Hi
Before asking my question a quick overview of my computer environment:
I've a Mac mini with OS X server (Mavericks) connected to a Windows Server 2003 Active Directory. I'm going to use some 40 iMac's on our school (combined with Windows computers).
On the Mac mini I'm using Profile manager to allow or deny some settings on the iMac's.
My environment uses the Dutch language - I try to translate as accurate as possible!
I only have settings installed on machine-level (not on user or group level).
Here are my settings for the use of Spotlight (in Profile manager):
Devicegroup IMACS > Dock > Apps in dock: Launchpad, Maps, Safari, iTunes (11.1.4)
Devicegroup IMACS > Restrictions > Preferences:all selected items are deactivated except Dock, Mission Control, Sound and Spotlight
Devicegroup IMACS > Restrictions > Apps:Allow apps: iTunes, Spotlight, ...
Devicegroup IMACS > Restrictions > Media:Access to disks: internal disks allowed, ...
When a (test)user enters some characters in Spotlight and then erases those characters a message pops up stating: "You don't have access to use the application com.apple.iTunesLibraryService". This happens every first time the user makes use of Spotlight.
Anyone a clue what's missing of what I forgetting to adjust?

So I potentially have the issue resolved. After a few minutes of cranking away at spotlight I have no error and have never had it take that long to pop up.
I opened console and when the error popped up stating “You do not have permission to use the application “com.apple.iTunesLibraryService.” in console this popped up:
com.apple.quicklook.sattelite:
[QL] Could not get ITLibrary: Error Domain=NSPOSIXErrorDomain Code=100001 “Could not load.” UserInfo=0x7fd480609040 {NSLocalizedDescription=Could not load., NSUnderlyingError= 0x7fd48040d1e0 “The operation couldn’t be completed. (OSstatus error 100005.)”}
So I looked around a bit and found these paths contain references to QuickLook:
/System/Library/Frameworks/
/System/Library/QuickLook/
/Library/
~/Library/
I added all of those to the allowed folder list and so far that error has not popped up again. I added the /System/Library/QuickLook/ folder explicitly as opposed to just /System/Library/ as I do not want kids using screen sharing (cheating issue) or the jar launcher (minecrafting in class)
For reference I am on 10.9.4 using Profile Manager, payloads are managed with in a machine group. The folders mentioned above were added to the Allow Folders section of Apps under Restrictions. Hope this helps someone else. YMMV so far it appears to have worked. I'll update if it breaks again.

No users showing in Profile Manager portal

OS 10.9.1, Server 3.0.1
Everything seems to be set up and running properly except that no users are showing in the Profile Manager portal.
Groups show proper numbers of users, but when looking for members they show nothing. The users pane indicates "no users."
Users can log in without problem. Appropriate settings are used by the computers, users, and groups.
Server.app and Workgroup Manager.app both show users and groups as expected.
Any ideas?
Thanks

Got fed up playing with settings. Decided to start over with Profile Manager.
In Server.app, Shut off Profile Manager.
In Terminal run as admin: /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/wipeDB .sh
resetting to default empty Profile Manager
In Server.app, restart Profile Manager.
Users available in the portal again.
Manually redo all settings needed.

Profile Manager Devices/Groups Missing?

I am trying to set up Profile Manager but all I see listed under the library heading on the left hand side of the page is Apps, Books, Users and Groups. Earlier today I had Devices, Device Groups and some other stuff like the create enrollment button. Any idea how I can get these back or why they went missing? I have attached a screen shot showing what I am talking about.

It looks like "Device Management" somehow got reset. You need to enable it from the Profile Manager pane in Server.app.

Profile manager not work after restore

Dear All,
I am facing problem on my mac mini server.
Because my mac mini server failure before (Harddisk issue) and i use Time machine to repair the server
after i complete the restore process and try to use profile manager to send the app to enrolled ipad .
It doesn't work.
anythings i should do after restored the server in order to make it work?
Thanks

essandess,
Can you look for errors in the /Library/Logs/ProfileManager/migration_tool.log file? Paste any errors you see from the date/time of the upgrade in here.
If you see "cannot drop function dm_current_timestamp()" in the error, then the solution is posted here:
Server 4.1 Profile Manager Migration Failed

Profile Manager not sending invites

Hi,
I've got my server setup with SMTP, and can foward the email to my exchange server without issue, but now when in profile manager I click to send the invite, I don't get anything. I checked the SMTP out log and nothing there. If I go to the service log for profile manager in the Server.app, I constantly get:
[237] [2014/03/13 19:00:19.564] I: Unable to read server organization (File /Library/Preferences/com.apple.servermgr_info.plist not readable!)
I have checked in /Library/Preferences and I do not have a "com.apple.servermgr_info.plist" file at all. Maybe this is why?
Any help would be greatly appricated!

Yes actually. I was able to get Apple Enterprise support on the phone and the first thing we did was use changeip to verify all DNS was setup correct. It was.
My problem was related to the fact I was trying to use Profile Manager to ONLY assign apps from my VPP. I never went through the entire process to setup Device Management. After doing that and re-setting up the assignment part, the emails started to send.
Let me know if that helps.

How to install managed apps to iPads silently OTA using Profile Manager

Here is my setup.
100 to 150 Ipads in carts used by their departments in classrooms.
OSX Mavericks Server running Profile manager
I use Apple Configurator to push a wifi payload to the ipads as well as an auto enrollment profile to connect to Profile Manager.
That part works like a dream.
Now that I have that working. I am having a problem pushing apps to the Ipads. I downloaded some free apps, GDrive for example, using the managed distribution.
But I cannot figure out how to push the apps to the iPads without having the iPads asking for an Apple ID and password.
I just want to push VPP apps to the iPads silently.
Thanks for any help.

Then you need include the apps when you clone with Configurator.
Managed Distribution of Apps is flexible because it works for the following scenarios:
Device
     • Device is owned by the company and distributed to the user
     • Device is BYOD and enrolled in corporate MDM
     • Device is BYOD and unmanaged
User
     • Device is "assigned' or used by a single individual
     • The individual has an Apple ID (or is capable of getting one)
     • The user is entered into your Profile Manager and has an email address (or device is enrolled and you do a push notify to ask for enrollment - remember, Managed Distro works without MDM)
     • User accepts the invitation to your VPP program with an Apple ID of choice - enterprise does not care what it is
Apps
     • Apps are assigned to the user account in Profile Manager
     • Apps become visible in the Apple ID's App Store account as available for install
     • If the device is set to autoinstall "purchased" apps, the apps for iPad will just appear
     • Apps can be "revoked" by the enterprise, returning the license to the available pool
     • Apps do not dissapear from devices
Managed Distro does not really fit education as depending on age your students may not be able to have an Apple ID, may not have email, and the devices may not be deployed in a one-to-one.
You are back to master image cloning through Configurator.
R-
Apple Consultants Network
Apple Professional Services
Author "Mavericks Server – Foundation Services" :: Exclusively available in Apple's iBooks Store

Profile Manager, installing OS X apps

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