Profile Manager Not Loading - auth_token doesn't exit

We've have an instance of Server 3.1.2 where the Profile Manager login is no longer working, so we are effectively locked out of profile manager for the time being :-(.
On the front-end, visiting the /profilemanager login page redirects to (FQDN in place of our actual domain):
auth?redirect=https://FQDN/devicemanagement/api/authentication/callback
and the page then hangs forever and never gets to the login prompt. Occasionally the login prompt will display but nothing happens after the credentials are entered.
On the back-end, the profile manager log shows the following entries that coincide with the hanging of the login pages:
[91384] [2014/08/20 01:43:46.401] I: Processing MagicController#do_magic (for 10.XXX.XXX.XXX at 2014-08-20 01:43:46) [POST]
[91384] [2014/08/20 01:43:46.402] I: auth_token doesn't exist
[91384] [2014/08/20 01:43:46.402] I: Filter chain halted as [:verify_auth_token] rendered_or_redirected.
Other services on the server (e.g., DNS and Open Directory) seem to be operating normally. On other threads I've seen a suggestion to replace the FQDN with the IP, but that's yields the same result for us.
Any ideas? This one is driving us nuts!
Thanks for any input.

I had multiple IP's set on my server, which randomly seemed to switch. It seems like there is an incompatibility still between Server Admin and server.app. Since Apple is pressing developers to test server admin and server.app I am confident those problems will resolve eventually, but for now I have deleted all-but-1 IPv4 and 1 IPv6 address (same interface), the networking interface overview for my server within Server Admin was updated and it looks like it works solid now, this was not by design I presume, so this must be another bug plaguing Lion...
After upgrading Postgres to 9.1.3 and upgrading webmail (upgrade: usr/share/webmail) from www.roundcube.net, making a new site webmail.example.com with the files stored in /Library/Server/Web/Data/Sites/CustomSitesDefault/webmail/ I made a symbolic link from that 'directory' to the actual built in webmail facility found in /usr/share/webmail by entering the following in terminal.
ln -s -i /usr/share/webmail/ /Library/Server/Web/Data/Sites/CustomSitesDefault/webmail/
By doing this it will ask to remove a directory, if you didn't put any important files in there, which I presume you didn't, confirm with the letter y and press enter.
Webmail now works every time the way I want it The same goes for Profile Manager, at least for now...

Similar Messages

  • Profile Manager not quite loading...

    Hi all,
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    Now when I go to https://server.example.com/profilemanager or /mydevices I can't even log in and it doesn't show anything. The status bar in Safari shows that 5 out of 7 items have been loaded and when I view the source, it shows:
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    I have included a screen print of my server's server.app below:
    Thanks in advance.

    I had multiple IP's set on my server, which randomly seemed to switch. It seems like there is an incompatibility still between Server Admin and server.app. Since Apple is pressing developers to test server admin and server.app I am confident those problems will resolve eventually, but for now I have deleted all-but-1 IPv4 and 1 IPv6 address (same interface), the networking interface overview for my server within Server Admin was updated and it looks like it works solid now, this was not by design I presume, so this must be another bug plaguing Lion...
    After upgrading Postgres to 9.1.3 and upgrading webmail (upgrade: usr/share/webmail) from www.roundcube.net, making a new site webmail.example.com with the files stored in /Library/Server/Web/Data/Sites/CustomSitesDefault/webmail/ I made a symbolic link from that 'directory' to the actual built in webmail facility found in /usr/share/webmail by entering the following in terminal.
    ln -s -i /usr/share/webmail/ /Library/Server/Web/Data/Sites/CustomSitesDefault/webmail/
    By doing this it will ask to remove a directory, if you didn't put any important files in there, which I presume you didn't, confirm with the letter y and press enter.
    Webmail now works every time the way I want it The same goes for Profile Manager, at least for now...

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