Profile manager shows only one profile but I have two profiles located in the same place and I want to change

I have had a Firefox crash and uninstalled then reinstalled three times. For some reason Mozbackup won't back up my files. In checking profiles, I have two profiles with different names and both marked default, located in the same place. I would like to use the old profile but the profile manager only shows one profile.
How can I get to use the old profile?
Thanks, Joe

Antaeus00 wrote:
I tried sending a request for help,
But did you succeeed in sending a request for help?
Did you receive a response? How long has it been since you sent a request?
but I need someone with more authority to talk to.
There is no one with more authority than iTunes store support. We herem are only users.

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Are you talking about your lock screen passcode? If so, go into Settings>General>Passcode Lock, and Change one of your Passcodes to match the other.
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Antaeus00 wrote:
I tried sending a request for help,
But did you succeeed in sending a request for help?
Did you receive a response? How long has it been since you sent a request?
but I need someone with more authority to talk to.
There is no one with more authority than iTunes store support. We herem are only users.

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These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
 Cheers, Tom

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<Email Edited by Host>

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Not from your end. Click here and ask the iTunes Store staff for assistance.
(126716)

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Profile manager shows only one profile but I have two profiles located in the same place and I want to change

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