Profile Manager to reset iPad passcode

Is it possible to use Mac OS X Lion Server Profile Manager to reset the passcode on managed iPads? I see the option to set complexity, but not an option to clea the existing passcode. Thanks.

If you go to /mydevices and log in as the profile you installed on your devices, you will see all the devices that profile is installed on. It is important that you log in as that profile and not an admin profile. You want to login as the profile name you installed on your devices.
Find the device you are looking for and click on "clear passcode"

Similar Messages

Mac Mini Profile Manager installing/updating ipad Apps - HELP!

Hi,
i am hoping someone might be able to help with the following.
we have a mac mini server to remote manage 25 ipads using profile manager.
this works well as we can lock, wipe and clear passcodes etc.and attach the policies without any trouble.
However we are trying to push out an app (version 1.4) to the devices and this is sort of working but not fully.
if the app is already installed with version 1.3 it doesnt update even though in profile manager, 'active tasks' it says successful.
if you go go into profile manager and select the device and select 'update info' this registers against the device but still shows as the old version.
if we delete the app from our test ipad and push it out via profile manager it goes in active tasks as successful then the ipad has a pop up message box saying the xxxxxx.ourdomain.co.uk would like to install the app, once this has been ok'd it installs on the ipad ok, but when you select the app it tries to open then goes back to the screen again and never opens the app.
if you download the app direct from itunes it opens with out any trouble.
here is the process i am using.
on the mac mini server.
download the app via itunes
then in apps i drag the app on to the desktop, this creates the .ipa file
in profile manager, select the device, edit apps and browse to the .ipa and upload
select the uploaded app and 'add'
when you save this, then go to active tasks it gets pushed out to the device and reports as successful
then the app either doesnt update if old version is installed or installs if no app is installed but doesnt open
any help welcome
regards
Gavin

Gavin,
We've run into the same issue that you mentioned. My understanding of the Push App functionality of Profile Manager is this:
Pushing apps is designed to be used to deliver In-House developed apps over the air (OTA). Meaning, if your organization develops an app for use on its own devices, you can upload the .ipa to Profile Manager and push it out while bypassing any App Store interaction. The In-House .ipa would contain its own provisioning profile that would dictate who is allowed to run it.
When you download an app from the App Store, the .ipa that you get actually contains the AppleID that was used to purchase/download the app in the .plist. If you then push that app to a device that has never been used with that AppleID, the app will fail to launch as it cannot verify that you actually own the app.
Before we go any further: what I'm about to discuss isn't officially condoned or supported by Apple, which means it is inheritly risky and could be patched over at any time.
In order to bypass the issue, what has worked for us is to sign into the App Store on each iPad with the AppleID that is used to purchase the apps on your Mac Mini. You need to download at least one app to the iPad while logged in with that AppleID in order for the iPad to retain the AppleID after the iPad users log in again with their personal AppleID. After you have done that, users may once again log in with their own AppleID.
At this point, you can push an app to any of those devices that have been paired with your Mac Mini's AppleID at least once. The apps won't (immediately) crash.
Here's the catch: I'm told that the .ipa contains an "expiration date" of sorts. Once that date has elapsed, your iPad will attempt to extend the expiration date by connecting to the App Store to verify that the same AppleID that was used to download the app in the first place is still active on the device. If it is not, the app may once again crash when you attempt to run it. Now, this expiration date or timer is not disclosed, meaning, if this is really the case, you will have no idea when the apps will stop working. It could be weeks, or months, or years. A gamble, really. So, use that at your own risk.
Currently, there is no official method for pushing App Store apps Over-the-air with Profile Manager or any other Mobile Device Management platform.
Remember!: If you are even considering pushing apps in the manner mentioned above, you will still need to account for licensing. As an organization, you must have purchased the same number of copies of an app as you intend to install on your devices. This is a non-issue with free apps, but for auditing purposes, you'd best look into VPP or steer clear of pushing apps altogether.
I hope some of that helped clear up your question.
Good luck!

How to reset ipad passcode

How do I reset the passcode to the Restrictions settings

Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

Is there anyway to reset ipad passcode without having to restore the factory settings?

My little brother has locked himself out of his ipad. Although I am aware we can restore the factory settings he would very much like to save his photos.
The ipad has never been synced or backed up.
Is there anyway to do this?

iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen

HT1212 Tried to follow instructions on how to reset the IPAD passcode. Did not work. What else can I try?

Followed instructions on how to reset iPAD passcode. Did not work. What else can I try?

Hi, Nancy, and welcome to Apple Discussions. You've posted your question about using an iPod in a forum devoted to iPhoto, an application that has nothing to do with iPods. You would probably find a better-informed audience over in the iPod discussion area, under the particular Pod model that you own. Good luck!

Profile manager backup

Dear all,
Can profile manager backup by time machine?
if it can't then how to backup and restore profile manager correctly
i tried to use time machine to restore the profile manager but i try to use profile manger to reset ipad password ,update ipad profile doesn't.
any methods fix it ?
Thanks

The files are created by PostGreSQL and contain WAL (write-ahead-logging) data. It's still not clear why these files should be growing at more than 33 MB a day.
Why is there no snapshot of the database taken, past WAL files deleted and new ones started every day/week/month? Can I do this myself? I'm now wasting 16GB of storage as an inefficient backup for PostgreSQL.

Problems setting up Profile Manager

Hi everyone,
I've got 35 iPads in one room and I'd like to be able to configure them to use Profile Manager. I am running OSX 10.7.3 and all the tools are up to date.
I cannot get Profile Manager to run on the iPads. Here's what I've done so far:
- Enabled Profile Manager on the server
- Created a Self-Signed Certificate using Server.app
- Able to login to Profile Manager via the browser
I am stuck on the next part which is enroling the devices to Profile Manager. When I login to profile manager on the iPad, I get the option the "Enrol" the iPad, when I click "Enrol" I get the following error message:
"Unverified Profile" - "The authticity of "Device Enrollment" cannot be vertified. Installing this profile will change settings on your iPad.". I select 'Install Now', enter my passcode and I get this error: "The server certificate for "https://servername.domain/devicemanagment/api/device/ota_service" is invalid. When I press OK, I go back to the "Install Profile" window.
Has anyone had this issue before or know what's causing it? I suspect it's to do with certificates but I have created a Self-Signed one - do I need to do something else?
Thanks is advance,
Morgan

I had a similar issue before. I had changed the cert so many times that my keychain started having issues; ended up reformating the drive and reinstalling server.
I set my server up with a public domain and bought a UCC certificate from go daddy. Spending the money on a cert does bypass installing the whole trust profile as TeenTitan said.
Here's how I did it:
Setting up w/ Signed CA:
Establish your host name (ex. server.domain.com)
Don't turn on Profile Manager before setting up certs
Open Server.app, click on your server under "Hardware"
Go to "Settings"
Click on "Edit" next to SSL Certificate
In the drop down screen click the gear wheel in the left corner, select "Manage Certificates"
Click the "+" in the window, Click "Create a Certificate Indentity"
In the Name field type in your servers host name (ex. server.example.com)
Click the check for "Let me override defaults"
Fill out the next two windows with your organization's info
Click through the next few windows leaving all the defaults until you get to the window labeled "Subject Alternate Name Extension"
In the "dNSName" field add the the following records: yourdomain.com; server.yourdomain.com; www.yourdomain.com; autodiscovery.yourdomain.com (you could add more if you plan on hosting mail, address book, etc..)
IMPORTANT- make sure you add those "dNSName" addresses as Alternate name extensions when you are creating your SSL cert from an Authorized CA issuer like GoDaddy for example.
Click continue and finish creating your self generated cert
When you are finished you will return back to the Manage Certificates window and see your newly self generated SSL cert.
Click on the gear wheel and select "Generate Certificate Signing Request (CSR)"
Copy the following text
Close the window
Next, you need to go to your CA issuer and generate your cert. Copy the text into the field for generating your own SSL cert. (Your milage may vary in this process; I only know how to do it in GoDaddy)
After creating your cert, download it from your CA issuer's website. You should have two files, one being your "gd_intermediate.crt" and the other "yourdomain.com.crt"
Go back to the Settings section in Server.app and select "Edit" in "SSL Certificate" section
click the gear wheel icon and select "Manage Certificates"
Highlight your self genereated ssl that you created in the last steps
click the gear wheel icon and select "Replaced Certificate With Signed Or Renewed Certificate"
drag the "gd_intermediate.crt" that you downloaded into the window
Allow the keychain to add the record
Close Server.app
Open "Keychain Access" in your App folder
Click the lock in the bottom left corner and authenticate
In the top left pane select, under Keychains, "System"
in the bottom left pan, under Category, select "Certificates"
Drag the "yourdomain.com.crt" file that you downloaded from you CA issuer
Close keychain
Go back to Server.app in the settings section
select your newly generated SSL cert as your primary cert
Next, Enable Apple Push Notifications
Go to Profile Manager
Configure your directory services (I created an Open Directory Master)
Click Sign configuration profiles and choose your new SSL cert
Finally, turn on Profile Manager and if all goes well, you should be able to add your devices.
Hopefully this is helfpful; these were the steps I took to get my server going with a public address.
Other Info:
iOS devices enrolled had iOS 5.0.1 or higher (Models 3GS, 4, 4S)
I had ports 1640 & 2195 open for Profile Manager on my router
OS X Lion 10.7.3
Lion clients enrolled were 10.7.2 and up

How to rename registered devices on Profile Manager

When we use the Profile Manager for our iPad control, we can not select the each iPad to rename them . Is there any way we can rename the devices in Server side? Would you advise us how we can configure in Server side for allowing to rename them?
We use OS X:10.9.5/iOS:8.1/Server:3.2.2

You can only rename supervised devices with the profile manager.
All other devices will not show the Rename option at the Devices section.
The users can rename the devices and the new name will be shown after executing "Update Info" at the profile manager. I don't know any other way, with the exception of using the Apple Configurator.

Profile Manager cannot set ibooks as single app mode in iOS

Right now I had updated all my iPad to iOS 8.0.2, and the server is updated to the newest version,too.
Sadly, When I want to setup the iPad to single app mode with iBooks, I cannot find it in the list.
Is this means ibooks is no long support on the single app mode? Then why give us the new function about push ibooks?
I have try the assistant function on my iPhone (8.0.2) itself, it can be locked in iBooks.
Any one can tell me what is the problem?
Many many thanks!

HI Hines,
I had the same problems after the 3.0.2 update: enrolling of devices not working, unable to push configurations from Profile Manager, etc.
The update was a simple 3.0.1 => 3.0.2 on already updated OSX Mavericks to 10.9.1 and it seemed that all was ok, not like this situation: https://discussions.apple.com/message/24450438
Services used:
-Web
-Profile Manager with 20 iPads/iPhones already enrolled and with some in-house app pushed
I followed a solution similar to what suggested from Hines, apart from point #6. I was unable to re-download Server.app from App Store, greyed-out button.
So I was very happy to have another mac to download a fresh copy of Server.app.
Then:
-Deleted and thrashed the old version
-Message "all services stopped"
-Reboot
-Copied fresh "Server.app" to /Applications
-Started "Server.app" that made some initial auto configuration
-Services restarted
I just had to restart the postgres service and seems that I didn't lost any data/config (I hope, I'm already checking!)
=begin RANT
I know that Apple is essentially an hardware manufacter manly for consumer target now but that a simple minor update broke an entire software meant to be solid, like a server must be, is just plain unacceptable.
I know that OSX Server is very cheap and we can't pretend too much....but F**K...i loosed my sleep tonight!
=end RANT

Lion Profile Manager clear passcode ipad 2

Hi All,
First ever post to Apple forums:) I'll try to make it simple
Ok on Profile manager I enrolled the ipad all went good, with passcode setting.
Now the user has forgotten the passcode.
I go to profile manager, select the device and select clear passcode and Its stuck on sending, because the ipad cannot connect to the internet since it uses proxy with authentication.
So is there a workaround to this problem, I cant change the proxy settings on the ipad since it is locked.
So how can I clear the passcode
Thanks in advance

Hi
Is the Lion server directly on the internet, or is there a proxy server or fire wall? These will block the ports needed for the Lion server to send the push request to the Apple Cloud.
Is the Web browser you used, Safari or Firefox? Safari is more relaible to connect to the profile manager.

How to reset a passcode on an iPad given as a gift?

How can I reset a passcode on an ipad given as a gift?

Assuming that you personally know what the old code is, do this: Settings > General > Passcode Lock (It will prompt you to type in the current code) > Change Passcode.

Firefox crashes on start. Profile manager also crashes. Already reset.

Firefox crashes before it even fully starts. I tried to do the profile manager trick but profile manager crashes, too. I started in safe mode and did the reset Firefox thing, that didn't help.
I deleted the cache while in safe mode.
I even uninstalled and reinstalled, twice. I tried all the options in the safe mode dialog (disable addons, Reset Toolbars, etc).
Screenshots of the crashes:
http://lukes.pbworks.com/w/file/57925648/firefox%20crashes.png
http://lukes.pbworks.com/w/file/57925649/firefox%20profile%20manager%20crashes.png
about: support page:
Application Basics
Name
Firefox
Version
14.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:14.0) Gecko/20100101 Firefox/14.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Brief
1.7a1
false
[email protected]
FireGestures
1.6.16
false
[email protected]
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120713134347
browser.startup.homepage_override.mstone
14.0.1
extensions.lastAppVersion
14.0.1
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
toolkit.startup.recent_crashes
3
Graphics
Adapter Description
NVIDIA GeForce GTX 560 Ti
Vendor ID
0x10de
Device ID
0x1200
Adapter RAM
1023
Adapter Drivers
nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Driver Version
8.17.13.142
Driver Date
5-15-2012
Direct2D Enabled
false
DirectWrite Enabled
false (6.1.7601.17789)
ClearType Parameters
Gamma: 2200 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 200
WebGL Renderer
Google Inc. -- ANGLE (NVIDIA GeForce GTX 560 Ti ) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
0
JavaScript
Incremental GC
1
Library Versions
Expected minimum version
Version in use
NSPR
4.9
4.9
NSS
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS Util
3.13.5.0
3.13.5.0
NSS SSL
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC
NSS S/MIME
3.13.5.0 Basic ECC
3.13.5.0 Basic ECC

If you disable Hardware Acceleration, does Firefox start normally? [[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]]?
Also, can you give some crash id's? type about:crashes into your address bar, and copy and paste the numbers there (they start with bp-)

How to reset profile manager on mountain lion?

I never manager to get profile manager working on Lion Server.
I was expecting to do a clean install on my mac mini server, I couldn't.
Before reformating the partition any simpler tip?
May be I messed up the certificate as well.
When I try to enroll a compter (e.g. the mac mini server itself) via the web interface, I get the error message:
profile installation failed
could not download the identity profile from the encrypted profile service. The credentials within the device enrollment profile may have expired.
For resetting, I tried in Terminal
cd "Server HD"
sudo sh /usr/share/devicemgr/backend/wipeDB.sh
and I get :
No such file or directory
Thanks in advance

I'm having this same issue.
I can install the Trust Profile
but when I go to Enroll Device, I get:
profile installation failed
could not download the identity profile from the encrypted profile service. The credentials within the device enrollment profile may have expired.
what I've done:
backed up my Device Manager database
wiped the database
re-setup Device Manager
replaced the database
tried to Enroll Device and failed (same error)
wiped the database
re-setup the Device Manager
tried to Enroll Device and failed (same error)
I've tried recreating my ssl certs
Ive tried running it without code signing certs
I refuse to wipe my entire Open Directory
is there any to get this working or am I going to need to go third party to manage my Mac-only shop?

How to reset your ipad passcode?

How to reset your ipad passcode?

Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
A
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software.

Profile Manager - Remove icons in ipad and disable home button

Hello,
First of all sorry for my bad english.
Im working on a project, installed LION Server with Profile Manager configured, also Enrolled my iPad, i can also push the settings in to the ipad.
But now what i realy want, what the meaning of the project is; remove all of the icons and place only one icon (WEBCLIP) and what even will be beter is, when i boot my iPad the webclip popups by default. Is this possible guys?
Thank you!

It's impossible to develop an iPad app that can't be closed until some actions are done. The iPad programmer cannot override what happens when the user presses the 'Home' button. The 'Home' button will always tell the front application to go to the background, and if that application doesn't cooperate within a reasonable time it will be terminated.
Bear in mind that an iPad is an overgrown iPhone. It's always possible that someone will phone you up when you're running an app, and the app must release control and let you answer that phonecall.
I suggest you discuss the design philosophy with whoever wants the application, remembering that computers are meant to help us do what we want to do, not boss us about.

Profile Manager to reset iPad passcode

Similar Messages

Maybe you are looking for