Profile picture limited to 96x96 pixels

Dear Skype Moderators,
Do you know if there is anyway to store a profile picture with more than 96x96 pixels? Or, if that is not possible, is there anyway to avoid Skype from upscaling the picture?
After multiple attempts, the best result I had was after I uploaded the picture from the OS X client:
- in the same computer, the profile picture looks okay but not sharp, upscaled to 216x216 pixels
- in a friend's OS X computer, the picture looks the same way as in my computer
- in Windows 7, the picture is displayed with 96x96 pixels with a big white margin to fill 220x220 pixels
- in an iPad, the picture is upscaled to 256x256 pixels and looks blurry
- opening the Skype profile over the web, the picture is upscaled to 240x240 pixels and looks even worse
The original picture was 600x600 pixels at 300dpi. Uploading from Windows made the picture look even worse.
The frustrating thing is that some of my contacts have really sharp pictures on the Mac OS.
Thanks a lot.

Today I changed my profile picture and, after more attempts, I found out that the best way to upload the picture is using the iPad client. I uploaded a 600x600 pixels JPEG at 300dpi, and it looks sharp in the iPad and in both the OS X and Windows 7 clients. The picture looks nice even when I open the Skype profile over the web.

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Blurry profile pictures

Hello fellow Mac users,
Whenever I log into Skype from my Mac(as I also use a windows PC) all contact profile pictures appear blurry. Why is that? Any hints?
Thanks!

AD is a rubbish source for photos, as stated they only go up to 96x96 pixels, which is never going to look good when blown up to 300x300 (2013 default for large).
In 2010 the image sizes at least matched up in SharePoint to AD, the medium sized image was 96x96. In 2013 it's worse as all three images need to be re-scaled.
If you want the pictures to be clean then you'll need to re-import them from a source image 300x300 or larger. This blog may be of interest:
http://spsawyer.wordpress.com/2013/07/31/sharepoint-2013-user-profile-photo-sizes/

Blurry Skype Profile Picture

I've yet to see any legitimate fixes for this. With this new client I'm now forced to use, I seem to be expericing this bug/issue. When I encountered this in the past, I just downgraded a version and waited until a newer version came out that I didn't experience this issue with.
Now that Skype is forcing people to use this one specific version (and future newer ones), I'm at a loss that this bug is still not properly fixed.
Also any responses about the image resolution, image quality, image file extention - no. I've always had a HQ Skype profile image, I'm not trying to upload a picture from a potato that's 60x60. It's not a stretching issue, it's not a resolution issue, it's a Skype issue. I've never had this problem before and I've always had perfectly HQ images as my profile picture, when I rarely did have these issues, it was the versions fault after I upgraded - not mine. Upgrading past that version or below that version gave me crystal clear profile pictures again and I never changed what I was doing or how I got them to be HQ.
Now that I'm being forced to use this new version, I'd like to know if there are any fixes for this issue or are people who also have this issue (and have had it for awhile now - a simple google search will show you how far back this issue has occured) have to endure this until a new version comes out that hopefully does not carry on with the said bug?
I've tried uploading the image at full resolution, smaller resolution, and from my phone. Since I'm no longer able to use portable Skype apps that are lower than the newest version, I'm unable to utilize that fix. I saw someone say uploading it from an iPhone works - I do not have an iPhone. There was another solution about not using Windows 8 Desktop version - I use Windows 7 therefore I am unable to utilize that fix either.
Has anyone found a work around for this? A fix? Anything?

Okay, this is just pure annoying. I have a professional group on Skype, because most are used to Skype over Google Hangouts. I've had this group for a very long time. Over the years, we've upgraded the logo, and each time, we've made a Group Profile logo in Adobe Illustrator, as a high DPI Vector image.
Well, for the past like year, our logo, no matter what resolution it's in (96X96), (480X480), hell the full on 1920X1920, and all variants I can think of between still leaves the image blurry. I've even created a pure black and white version of the logo, to see if color support was the cause. It's still blurry. I've uploaded from one of our Mac's (OSX 10.7), Windows 7 Pro, Windows 8.1 Pro, Windows XP Pro, Android (Moto X Gen 1), iPHone 6 Plus (latest OS), and it's STILL BLURRY.
This is a seriously high quality logo, yet Skype makes it garbage for all of the professionals in my Group to see. No matter how I crop it, change it, upload it and from where, it's still frigging Blurry.
So as long as I use Skype, my brand will always look like retro-grade Windows 98 First Edition trash. Thank you Microsoft for never fixing this. I really appreciate the aggravation.
I've attached a sample logo (that isn't of my brand, or of my brands purpose). This sample is JPG that I just tried, as I was thinking maybe changing the image to something completely pointless may stop it from being blurry. It's still blurry. It's not any particular resolution, it's just a simple image to push home the point. It looks higher quality when full size, but in Skype, it looks like this:
--- NOTE, Microsoft refuses to let me post direct screenshots of the examples provided.
With that said, the first attachement is:
--- Screenshot of "Group Profile" Image ---
<Link Removed>
The second attachment is:
--- Screenshot of the Image, outside of Group Profile---
<Link Removed>
You see Microsoft?
Or do you even care ever?
Attachments:
screenshotofSkypeGroupProfileImage.png ‏25 KB
1337logo1.jpg ‏77 KB

Why won't my profile picture upload?

I tried to upload my profile picture that is a 5.9MB JPEG. The photo is well within the file size limits, but it won't take and I am getting the "your photo is too big" message. What am I doing wrong?

Oh...
I didn't know I need to reach a level to get that.
Okay, thanks.

Blurry profile picture - again!!!

I try to update my profile pictures at least every other year, and every time I go through hell! Why isn't Skype posting official information on required pixel dimensions, picture size and other relevant information? It is notoriously difficult to format the picture for a good result. I simply want a profile picture somewhat similar to the sharpness of my original. And - please - don't tell me my file is too big. I am perfectly able to format a .jpg file, sharp as a knife, at 13 KB.
I have enclosed a picture that clearly shows the discrepancy between the original and the Skype-version.
In closing, I would like to add that I work with 3D and image editing on a daily basis. It simply doesn't make any sense that I can't get a simple profile picture to display properly. Twitter, Indiegogo and others do it without problems. Why is this such a nightmare with Skype?
Attachments:
compare.jpg ‏24 KB

Hi,
Same issue here. I even updated my profile picture using the 4288x2848 original file. The original file is sharp. But then, when saved, the profile picture on the skype app on the mac looks a bit pixelated. And when I check on the skype website, then it is completely blurred and pixelated.
We need help with this...
Cheers,
-jc

~~Can't Change Profile Picture-Please Help!!~~

Alright, so I've had the same profile picture on Skype for a while now, and I'd like to change. First I tried to change it through the Skype desktop client. I went to Home, then clicked Profile. Under my picture, I clicked on Change picture. Then a window opens giving me the choice to either take a picture using my webcam or to browse for a picture on my computer. When I click Browse and select a picture, the little pop-up window closes and nothing changes. I've tried multiple pictures of multiple file formats and nothing works. So then I tried to change my avatar through the Skype website. I log in then go to my profile, and it shows information about me (name, state, email, etc). Well I click the Edit button next to Personal Information, and it gives me the choice to edit everything as I please... except for my profile picture! I'm not sure if the fact that I merged my Live account with my Skype account has anything to do with it; all I know is that I can't change my avatar and it's really starting to get on my nerves. Any help would be greatly appreciated!
Thanks,Nathan

We had the same problem. In the end when I tried a smaller picture (reduced pixel quality under 1 meg) it worked. To get a lower density picture I just went into picasa and emailed the 7 meg picture to myself and used the diminished jpg file. Hope it works for you. Nathan_4129 wrote:
Alright, so I've had the same profile picture on Skype for a while now, and I'd like to change. First I tried to change it through the Skype desktop client. I went to Home, then clicked Profile. Under my picture, I clicked on Change picture. Then a window opens giving me the choice to either take a picture using my webcam or to browse for a picture on my computer. When I click Browse and select a picture, the little pop-up window closes and nothing changes. I've tried multiple pictures of multiple file formats and nothing works. So then I tried to change my avatar through the Skype website. I log in then go to my profile, and it shows information about me (name, state, email, etc). Well I click the Edit button next to Personal Information, and it gives me the choice to edit everything as I please... except for my profile picture! I'm not sure if the fact that I merged my Live account with my Skype account has anything to do with it; all I know is that I can't change my avatar and it's really starting to get on my nerves. Any help would be greatly appreciated!
Thanks,Nathan

Exchange 2013 on-premises doesn't see Exchange Online profile pictures

Hello!
We are on an hybrid deployment with some users on Exchange 2013 on-premises and others on Exchange Online (Office 365 E3 plan). We have enabled photo sync (PhotosEnabled attribute) in the organization relationship, both on-premises and online, but while
Exchange Online users can see all profile pictures, Exchange on-premises can see only on-premises pictures.
It also looks like that online users can see only a low resolution version of on-premises users' pictures.
Do you have any idea how to troubleshoot or fix this, please?
Thanks!

... but Exchange Online doesn't copy his his-res photo to online AD. This would explain why on-premises users cannot see online photos, but vice versa works...
Hi,
Generally, if you upload a hi-res photo in Exchange Online, Exchange will automatically create a 48 pixel by 48 pixel version of that photo and update the user's thumbnailPhoto attribute. Note, however, that the reverse is not true: if
you manually update the thumbnailPhoto attribute in Active Directory, the photo in the user's Exchange 2013 mailbox will not automatically be updated.
Therefore, the user photo would be read by the following method in order:
1. The higher-resolution photo which is cached to 648 pixels by 648 pixels in Exchange Online\2013 used for Lync 2013.
2. The higher-resolution photo which is cached to 96 pixels by 96 pixels in Exchange Online\2013 used for OWA, Outlook and Lync 2013.
3. The low-resolution photo which is stored in the user’s ThumbnailPhoto attribute in Active Directory.
In your scenario, please upload a higher-resolution photo in OWA (Settings > Options > account > Edit information > photo > change) for a test Exchange Online user, wait for the photo updates in Exchange and AD. Then check whether this photo
can be viewed by other Exchange Online users and Exchange 2013 users.
Regards,
Winnie Liang
TechNet Community Support

Profile picture and status bar don't appear in Game Center

I first signed up for Game Center when it was released in the days of iOS 4. I used my iPod Touch 2nd gen. There was no status bar or profile picture, but I didn't realize because I was new. I later changed to an iPhone 3GS when iOS 5 was released, and the iPhone was restored to the backup of my iPod Touch. After my iPhone was fully functioning, I retired my iPod Touch. I noticed then that I was missing the profile picture and status bar because my Game Center friends had them. In December 2011, I bought myself an iPad 2 Wi-Fi. Still, no profile picture or status bar. I am confused, because my iPhone and iPad are running the latest version of iOS, 5.1.1. I have done plenty of troubleshooting, with no answer. Please help me.

Yeah, my internet is on and working too. I have been looking in to this issue- I have emailed Apple to make them aware. It seems like it is affected most, if not ALL tbe Game Centers on 2nd Gen and from what else I've heard, 3rd gen devices too. Whether this is intentional I don't know- it seems odd that everyone has suddenly been disconnected from their games tab on Game Center older devices, so perhaps it is a ploy by Apple to ensure more people switch to a newer device? We'll see. For now, I would recommend you follow the posts I've put up previously too. See my profile for my contributions.
Thanks, and add me on Game Center if you like.

Unable to change Profile picture in Windows 8

I recently upgraded to Windows 8. The upgrade imported a picture from my Windows 7 Skype, and now I am unable to change the profile picture. There is no menu at the top in Windows 8, which prevents me from changing the profile picture.
What are my options for correcting this, and also how does one sign out of Skype in Windows 8?
Thanks so much.

Although I'd love to provide a proper response, unfortunately I too have only questions, which I'd hope someone could answer. "Opening Skype and clicking on the picture" isn't as helpful as one would hope. With Windows 8 -- in either mode, through either Google Chrome or IE10 -- there is not only no menu or options with either right or left clicking, but no clear way to change a profile picture through any other means. I've tried everything I could think of -- literally wasting HOURS trying to change this thing. Googling the question gets me only fixes that don't appear to apply. In fact, the lack of coherent help regarding anything having to do with Windows 8 is nothing short of mindboggling -- and I consider myself a pretty good finder-of-information normally!!! I read elsewhere in these forums (unfortunately lost to me now that I have signed in) that it may be a problem relating to whether my browser is 32 or 64 bit (if I read it right). I have since tried to load Chrome in 64 bit.... probably unsuccessfully, given I still can't seem to do much differently. Being a bit of a techno-dud I don't know how to check which version I now have as even with the "about:version" function, the reply isn't definitive to my untrained eye (unless WOW64 means something?). I need things somewhat dummied down. I'm totally new to both Windows 8 and Skype (and for that matter Google Chrome, having always been a Firefox fan, which apparently is not working properly for Windows . ANY help that might be available would be greatly appreciated in making this experience less frustrating. Thank you for whatever you can do!!!

I can't change my Game Center profile picture in iOS 7

I was going in to my new Game Center after I updated to iOS 7, and I was looking around on how to create a profile picture and saw that where the option is supposed to be on my Game Center "Me" page is blank. Please help, I've seen other people who are able to do it. Please help soon, or Apple, if it's a bug, please fix it. Thank you.

I finally found a workaround
See https://discussions.apple.com/message/17099906
I suppose you are french like me, so basically, switch your system to english in Settings, configure Game Center, and switch your system back to French.

HT4314 hello i have an ipod touch 4 5.1.1 and i can't post status updates or have a profil picture what is the problem and my sister has it and we have the same itunes account in game center

hello i have an ipod touch 4 5.1.1 and i can't post status updates or have a profil picture what is the problem and my sister has it and we have the same itunes account in game center

And the answer is:
williamfromlongueuil wrote:
we have the same itunes account in game center
You need to have your own account... DUH....

I can no longer receive my email through firefox. Also my facebook account doesn't show some of the profile pictures show a different person on someone's name. It appears this is a firefox issues as when I go to explorer it is not a problem at all.

It seems that through firefox I cannot receive my emails through charter.net and have always been able to before. Also, on my facebook page, profile pictures aren't showing up on some people and on some people a totally different person is showing up. It seems to be a firefox issue because when I get on internet explorer everything is fine? How can I get this problem taken care of? Can my 8.0 be updated.

This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.
*Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
*Do NOT click the Reset button on the Safe Mode start window
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Music App - Artist Profile Picture(s)?

G'day all. I have a question i've longed wondered of since IOS 7 came out.
Since the IOS 7 update, iTunes have set Artist 'Profile' pictures, meaning for each Artist, there is a goup photo showing who is in the band, e.g;
Pink Floyd has David Gilmour, Roger Waters, Nick Mason and Richard Wright in a group photo.
Linkin Park has Chester Bennington, Brad Delson, Mike Shinida, Rob Bourden, Pheonix and Joe Hahn.
But there's other bands who don't have photos? Such as Aerosmith, Faith No More, Guns N' Roses, Icehouse and Johnny Cash (i have many more but yeah)
Can someone explain why bands don't have a photo? Is it they weren't a noticeable enough band to have a photo? (not that GNR and all that aren't big :|)
Cheers :)

The bands you listed do have a picture in the iTunes Store. For some reason the Music app doesn't show those images. Usually when I open iTunes on my iPhone, the right artist images are shown, however not always.

Artist profile picture gone in music app, how to get it back?

Hi Guys,
I got an Iphone 5s 16gb space grey recently and i restored from backup after updating it from 7.1 to 7.1.2.
I noticed that from my backup before and my old phone before my 5s (4s) that in the artists view in the Music app, there were artists profile picture which im presuming are their pictures from itunes. So that's what's showing on the artists view instead of the usual album covers from the artists music. If apple didnt have a "profile picture" for a certain artist then they would just show normal album covers from that artists which is also fine.
However, after I updated and set up as new iphone (then restore from backup), the "profile pictures' from Apple are gone and the artist views are just showing album covers from the different albums that the artist have. Does that make sense? I actually quite like the Apple artist profile picture and would like for them to show up again, instead of the normal album covers. Hopefully that makes sense and any help or advice will be appreciated.
Regards

bump

User Profile Pictures not deleting / replacing

Hello,
I have been struggling with this issue for a couple of weeks and think I may need some help. I have a user profile sync application which works fine, it syncs several attributes from AD into SharePoint, it also exports user profile pictures back to
AD for Exchange and Lync to use, this all works fine.
I was asked to replace a picture for a user, which I did using the 'Manage User Profiles' page in Central Admin. I didn't realise there was an issue until I was asked again a week later, it seems the update had not worked. I tried again, and
lo and behold the picture managed to revert back to the old one again.
After a lot of messing around deleting the picture, syncing, adding the new picture, syncing again etc I could not get the new picture to stay, the old one kept coming back. I do not think the issue is related to the sync, but more with SharePoint itself,
here is a symptom I believe is related:-
I delete a user's picture from 'Manage User Profiles', the picture is gone and the user's mysite page shows the placeholder pic.
Looking in the mysites site collection in User%20Photos/Forms/AllItems.aspx the 3 pictures for the user have disappeared. However if I browse to the url of the picture - User%20Photos/Profile%20Pictures/*username*_SThumb.jpg (or mthumb or lthumb) the
picture appears in my browser.
Next if I add a new picture for the same user through central admin, I then see the new picture in their mysite, I can also see 3 thumbnails of the user's photo under the mysites site collection in User%20Photos/Forms/AllItems.aspx
So far so good, however, if I browse to the url of the picture (including the filename as above) then I am shown the old picture :S
So it appears that the pictures in User%20Photos/Profile%20Pictures/_w and User%20Photos/Profile%20Pictures/_t are updating with the new picture, but the pictures in User%20Photos/Profile%20Pictures/ do not get updated, or even deleted properly when they
are removed.
Hope somebody can shed some light on this as it's really annoying me now! Thanks :)

Hi,
According to your post, my understanding is that the replacing picture not work properly in MySite.
I tried to reproduce the issue in my environment(SharePoint server 2013+SP1), it works without any issue.
Did the issue occur for all the users?
To narrow down whether the issue is related to the User Profile service, you can use other accounts to check whether it works.
If that is the case, you can recreate the user profile service application to check whether it works.
If your environment does not install any updates, you can install SP1 or latest update to check whether it works.
You can also check the event log and ULS log to see if anything unexpected occurred.
To check event log, click the Start button and type “Event Viewer” in the Search box.
For SharePoint 2013, by default, ULS log is at
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS
Thanks,
Jason
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
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Jason Guo
TechNet Community Support

Profile picture limited to 96x96 pixels

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