Profiles being reset after windows updates?

Hi All
I'm having issues with Outlook 2013 SP1 resetting our users profiles after Windows Updates have been applied. Their profiles are being reset whilst their previous profiles are being renamed to "BACKUP of <profile name>".
Office 2013 x86 has been deployed via VL Media onto Win7 x64 machines and we are distributing the ImportPRF registry key via GPO (set to Update) in order to customise the profiles on first run. (basic email account and attaching a default PST file)
It appears that after windows updates are applied outlook is triggering the first run process again and therefore resetting the users profiles back to the standard set in our PRF.
We used this method to configure Outlook 2010 and for the years of deploying Office 2010 we never had any issues. Can anyone suggest what might be going on here or what might have changed in Office 2013?
Thanks

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
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    I am using a Microsoft Surface Pro 3. I have a persistent installation of Arch on a USB drive. It works very well on the Surface. The only problem I am facing is, whenever I run Windows Update, I am not able to boot from the USB Arch installation after that. It just guides me to the BitLocker recovery page. The only way to boot from the USB drive is to install GRUB on the EFI partition again. It'll work until the next Windows Update, but then again the same thing repeats itself. I am stumped as to how to resolve this.
    Disabling BitLocker doesn't work too, as the system then boots straight into Windows instead of going to the BitLocker recovery page.

    parag14 wrote:Would efibootmgr help in any way?
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  • Unable to connect to Office Wireless Network (802.1x) after Windows Update

    Hi, my notebooks are on Windows 7 Enterprise 64bit. We have only recently started Windows Updates.
    We are on a Wireless network 802.1x.
    In the past, we are able to do the following steps :
    1. Open the "connections are available" window by clicking on the wireless icon (signal bars with yellow sun)
    2. Right click on the desired network and choose properties
    3. Change settings (eg. MEAP or use local Windows credentials etc)
    4. Click connect to connect
    Now, from the "connections are available" window, when we right click on the desired Network, only "connect" is shown.
    In this case, I cannot connect to the network as the settings are wrong, if I cannot connect to the network how do I change the settings ?
    Please kindly advise

    Hi,
    I agree with britishdhez.
    In addition, I would like to confirm which update caused this issue. Is it a driver update? I suggest installing driver update from the manufacturer's website.
    You can also reinstall the wireless driver:
    a. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.
    b. Expand "Network adaptor".
    c. Right click on your network card and then click Uninstall
    d. Remove the driver software at the same time.
    After that, restart the computer and reinstall the network card driver.
    Meanwhile, you may run the Network troubleshooter to see if it can help diagnose and solve your problem:
    Using the Network troubleshooter in Windows 7
    http://windows.microsoft.com/en-sg/windows7/using-the-network-troubleshooter-in-windows-7
    Also, please remove the wireless network profile for a test. 
    Delete a profile
    At the command prompt ( Win+ R-->CMD ), type:
    netsh wlan delete profile name="ProfileName"
    For you reference: Netsh Commands for Wireless Local Area Network (wlan)
    http://technet.microsoft.com/en-us/windows//aa905085.aspx
    Hope it helps.
    Regards,
    Blair Deng
    Blair Deng
    TechNet Community Support

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    After an windows 8.1 update, my portable CS4 stoped to work on my laptop.
    I have try it on my other computer and it work perfectly so i think the problem is the windows update.

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