Profiles get stuck on terminal servers due to Z@??.tmp files

Question

Running 2003R2 patched to the latest everything, get user profiles that won't unload (we are using UHPClean) due to tmp files left in documents and settings\local settings\temp that start with Z@??.tmp. Been reading articles on inet, looks like they are from adobe - maybe font files, i followed all their recommendations - removed unnecessary plugins, tried running a logoff script to delete the tmp files - still no solution. the files are locked and can not be deleted, I have to reboot the terminal server and manually delete the files. If I don't reboot and manually delete the files the users keep getting new directory folders under users and computers - example first time user logs in c:\documents and settings\jsmith if he prints from outlook a pdf file it creates Z@??.tmp files that are locked. when he tries to get off the terminal server it hangs for awhile and then finally gives up on deleting the files. the next time the user signs onto the terminal server it sees a profile already out there so it creates another profile folder like jsmith.domain if they print a pdf from outlook and then get off the terminal server, it hangs and leaves the tmp files out there, then when they sign on they get a new profile folder like jsmith.doman.001

Answer 1

May very likely be related to server use. If you are indeed using Acrobat on a server, read the EULA carefully. Unless you have a special license with Adobe, server use is not permitted. You should install Acrobat on each machine that it will be used on with a separate license for each machine.