Profitability segment lost

Hi Gurus,
       I created a FI doc and I filled one item with profitability segment, and this doc was posted successfully.
       But when I check this document, that item's profitability segment got lost. The button of profitability segment is grey, meaning it can not  be clicked.
       Profitability segment field status for corresponding account is required. No COPA doc is generated. And its real CO assignment object is cost center, not profitability segment.
        Anyone has some clue,thanks.
regards
zhihua

Hi..
You should check whether the Substitution is applied for the GL account to replace profitability segment with cost center using t-code OKC9 or OBBH.

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