Program & Data Recovery - ANSWERED

Either my mother or her cat seem to have unknowingly restored her computer back to factory settings early this morning.  Her data (from all programs) is gone.  All of the programs that I installed for her are gone - Firefox, a few games, Photoshop, etc.  Even her network settings had reverted back to factory settings. 
A full scan with Norton returned to problems.  I do not believe this is virus related.
System restore only had one restore point from 20 minutes ago, and it did nothing.
Any ideas on what happened or how to correct it?
Solved!
Go to Solution.

Never mind. It seems the disk truly was reformatted and that I just need to redo the installations and salvage what data I can from the old computer.

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    Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
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    Hard Drive Failure on HP DV 6000 Pavilion laptop - Need Data Recovery Help
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    This question was solved.
    View Solution.

    Update...
    I found a website that offers the following:
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