Program did not download after purchase

Hi I purchased cs6 Extended student edition from a local PC World. I got my approval confirmation along withmy serial number but the program never downloaded to my computer? I have gone through thesite and cant find where i've gone wrong?? please help!

you can download ps cs6 ext trial here, http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html and activate with your serial number.

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TS1470 All of the indicators you suggested I have verified. Yet last night when I purchase a song by Il Volo (and was charged for it) - it did not download as purchased.

I purchased song last evening (Il Volo) and was charged for it.... yet it did not download. Help

Okay, you need to contact support definitely about what's going on. Here is a form that will send an e-mail into support for you:
http://www.apple.com/emea/support/itunes/contact.html
As far as the prices, the difference is likely the laptop version is the SD version and the iPad one is available in HD. That's the only reason you'll see a price difference. It has nothing to do with the device with movies/movie rentals. Apps yes, these no.

Repose Pro Web Editor not downloading after purchase

I purchased Repose pro web editor from App World and its not Downloading. keeps telling me try again later. this is getting to almost a yeah. what's next? I use Torch 9860 and 9800 but the same problem.

Hello,
I suggest that you clear the AppWorld application cache.
KB24714 How to clear cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook tablet
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

ITunes did not download full purchased album

I downloaded a album but it didn't download all the songs.

Hey Bryer7794!
If you have purchased the whole album, then you will want to use the instructions in the article below to find your past purchases list then re-download the album from there:
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Lightroom 5 will not download after purchase....multiple bugs on site

Appart from dead download link on recent purchase window.....severl bugs on log in windows. Purchased by phone after "My Cart" would not complete purchase.
Tech support has been a horrible experience.

LR 5 download works fine for me. If you cannot click on the download link or button and have it do anything then I'd suspect virus-protection or internet-security application on your computer is blocking the download, or that the javascript on the Adobe page that hosts the link isn't being understood by your browser, or that your internet connection isn't stable enough to support a 800MB download.
Things to try are to disable your virus-scanner and internet security temporary along with allowing popups in your browser, and trying a different browser.
Since the LR 5.2 release candidate is available at Adobe Labs, you might also try download and installing that and when the release version of LR 5.2 is available, that update should be available by using Help / Updates... in LR 5.2 RC.
http://labs.adobe.com/

Books not downloading after purchase

My book shows up in my list of purchased books with the little square with the blue circle around it saying it's downloading but it's not moving and it never downloads and I cannot open my book. This has happened several times, does anybody know what to do. This all started since the new software update when the iPhone 6's came out. I'm about to give up on iBooks and just purchase on kindle app. This is ridiculous that I have to fight with it to read a book.

Hello,
I suggest that you clear the AppWorld application cache.
KB24714 How to clear cache for BlackBerry World on BlackBerry smartphones and the BlackBerry PlayBook tablet
Hopefully it'll work for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Program did not download correctly

Unable to use Lightroom 5. Upon start up I receive message: An error occurred when attempting to change modules. I tried to delete the program, hoping I could reinstall. Lightroom 5 was not listed in the utilities folder/Abobe Installers. I have no way to uninstall. How do I fix this problem.

http://helpx.adobe.com/lightroom/kb/error-changing-modules-lightroom.html
Mylenium

XCode App Does Not Download After Purchase

1. Select "Buy" for XCode app.
2. Dialog window displayed and I enter PW in authentication window and click "Billing Info"
3. Dialog window closes and nothing happens.
Am I missing something?
Thanks
null

Hi Chris,
In the MAS on the right under Quick Links click Account. Then click the Edit button to the right of: Payment Information. Make sure your *Security code* is available then click Done.
Try purchasing Xcode again. If you still have problems, since this is not an isolated issue, please report this to MAS Customer Service here.
Then install the v10.6.7 combo update that includes MAS fixes that were not included in the original 10.6.7 update.
http://support.apple.com/kb/DL1361
Restart your Mac.
Try purchasing Xcode again.
If you still have problems, troubleshooting help here.
Carolyn

Software Does Not Download after Purchase

I paid for the software and now it won't download. I can't figure out how to get help.

Hi,
Install the v10.6.7 combo update available here. It includes fixes for the MAS that were no part of the original v10.6.7 update.
After the combo is installed, restart your Mac.
Then re download XCode following the instructions at this link...
http://support.apple.com/kb/HT2519
Carolyn

I cannot sync what I bought onto my ipod, and half the series did not download after paid for

I have bought a film and a series from the itunes store, but only half the series seems to have downloaded and there is a weird blue dot on the left of half the series and the film, niether the film or series will sync to my ipod, so it appears that I have lost my money if it won't work :\ Any help ?

Store --> Check for Available Downloads

I did not use my computer yesterday, and now all of a sudden, Firework does not open at all after clicking on its icon or starting as a program. I did not download any upgrades or anything else, and I have Norton 360 v.3. What could be the problem, how ca

I did not use my computer yesterday, and now all of a sudden, Firework does not open at all after clicking on its icon or starting as a program. I did not download any upgrades or anything else, and I have Norton 360 version 3. I can open Internet Explorer, but that's not my default browser, so I have no problem with the Internet connection.
What could be the problem, how can I restore my browser without losing my bookmarks, settings, etc?
== Operating system ==
windows XP

If you close Firefox, then start Firefox in Safe Mode, does the problem still occur? For instructions on starting in Safe Mode, see [[Safe Mode]]. Extensions can sometimes be the cause of problems. If the problem does not occur in Safe Mode, then you can disable your extensions one-by-one until you find out which one is causing the problem. See [[Troubleshooting extensions and themes]] Update Firefox, see [[Updating Firefox]]

TS3212 Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, please hel

Today, 01/23/2014, I tried updating iTunes, as I got a messsage that update was available. The update did not download correctly I got the message to uninstall iTunes and reinstall it. After the uninstall and reinstall I got an error message, that stated: The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program fo fix. then I got the message, iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) I have had iTunes since I purchased the iphone in 2012. I have only updated the product since then until today when I did the uninstall ans reinstall as stated in above directions. I am not sure what is different now. please help

I had this problem as well but found the soultion on another post from turingtest2 - it worked for me:
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or by right-clicking the downloaded installer and selectingRun as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2

My music file did not download correctly and stops playing after a few seconds.

My music files did not download correctly from itunes and stop playing after a few seconds.

Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library and then download again from your purchased history. If the problem persists, or that facility is not available in your region contact the iTunes Store support staff through the report a problem links in your account history.
tt2

Audio purchase did not download completely

Tonight I downloded two albums. After the first album completed downloading one track did not download at all. A track on the second album only plays a few seconds of audio and then skips to the next track even though the download window indicated the track fully downloaded. When I go to the Store Menu and Check For Available Downloads it says all my purchases have been downloaded. Thank you for any help you may be able to provide.

You bought it directly on the iPad ?
If it's not showing under the More button at the bottom of the Music app (you should get an Audiobooks option via that button when there are audiobooks on it), and it's not waiting to download in the Downloads tab in the iTunes store, then try the 'report a problem' link from your purchase history (audiobooks are currently a one-time only download so you will need to contact iTunes Support to get a re-download of it) : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that audiobook and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

TS1424 I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

I have purchased and downloaded an album, but some of the songs did not download correctly as the songs are not complete. How do I redownload them without purchasing the album again.

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the track and try redownloading fresh copies.
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
(Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

Program did not download after purchase

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