Program Error - Photoshop CC

I un-installed and re-installed photoshop CC becasue everything I did came up with an error message 'program error.' It didn't help, I'm angry, have lots of retouching to do.
Any suggestions?
Glen

Try turning off Generator in Photoshop's preferences.

Similar Messages

  • Error:  "Could not complete your request because of a program error" (photoshop CS2 9.0.2 on MAC OSX

    Today I started my program (photoshop CS2 9.0.2) and opened a JPG file. When I went to print the file the program crashed and closed. When I restarted the program and went to open the file I got this error message, "Could not complete your request because of a program error".
    I have tried several different file types/sizes and all result in the same error message since the program crashed. It will not open any file I try to open. As I indicated above I am using Photoshop CS2 9.0.2 it is on a MAC with OSX 10.4.11.
    I called Adobe and the Rep directed me to Tech Note 331307 and told me to Re-create the Photoshop preferences files. Which I did and restarted the program, but when I tried to open a file (any file) I still get the same error message so it doesn't appear to be the preferences.
    Does anyone have any info as to what the problem may be and how to correct it.
    Thanks

    Thanks for the response. OK... This is the first day I have been able to get back to the problem.
    My system I am running Photoshop on is a Power Mac G4, AGP Graphics ATY Rage 128Pro chip set 16MB VRAM LCD 1280x1024 32-bit color, 500MHz, 1.75GB of memory, 1 MB L2 Cache, 100 MHz Bus Speed. I had installed the latest security update and repaired the permissions the day the problem started.
    Now to day I started the system and went in and created a Guest Account. I logged into the guest account and started Photoshop. Low and behold it worked just fine. So I logged out of guest and logged into my main user account And started Photoshop. Wouldn't you know it.... It works just fine. I can open any file I want with now problems.
    I got to thinking after I had done all of this that I wished I had tried to open a file in Photoshop today prior to creating the guest account to see if it still had the problem in my main user account.
    I did not change anything else on the system and all seems to work fine now. So at his point I am really not sure what the problem was.
    Again thanks for taking the time to respond to this issue.

  • Could not complete your request because of a program error photoshop cs4

    My first frustration right now is that I can't search the forums... anyone got an answer to that? on the right hand side (if I'm logged in) I type in a search for anything and it always shows no search results found! Why? is the search function not working?
    Anyway, my problem is that when I try to save a multi-layered psd file into psd or jpg I get this error message: "Could not complete your request because of a program error."
    What is causing it?
    I checked for updates and PS is up-to-date. I restarted, and it worked great for about 3 saves (different pictures). (I'm basically running through some shots and just doing a quick levels and curves adjustment and running an action putting in my name watermark.)
    After that quick edit and trying to save - same error message again.
    It started suddenly yesterday - after having used PS for about 1.5 years without a problem. I haven't done any changes to it as far as I'm aware.
    Any one seen this before, or have a solution to this?
    Thanks!
    Computer specs:
    Windows 7 Pro - 64-bit
    12 GB Ram
    750 GB OS hdd where PS is installed
    2 TB Media drive where the files are being pulled up from/saved to.
    Intel i7 x980 3.33 GHz
    GeForce GTX 470 with 1280 MB dedicated memory
    Logged in as administrator.

    Did you update or change or plug-in or remove anything else on your computer just before it happened?  Photoshop relies on other system libraries to do things and maybe one of those changed.
    No, I did not change anything; I was editing pictures - from a quadding trip where they asked me to shoot for them - and suddenly I started getting the message on most pictures.
    Hard drives are not nearly full. (.99 TB free on media drive and 588 GB free on OS {C} Drive)
    scandisk error check? I probably need that.. (I've had some problems with BSOD and had the BIOS corrupted recently that I had to flash the BIOS again. Could that cause something like this?)
    How do you reset preferences? Is it the Ctrl + Shift + Alt key immediately after PS starts? I did that and it didn't fix it.
    Saving in odd location? No, I don't think so; I save to the same place I save other stuff and I have a solid directory base and I always follow the same procedures. I save back into the same folder I open the file from and save back to the same filename + "edit". That way I can compare side by side and have a backup copy of the file.
    The only USB device plugged into the computer is a logitech wireless combo of keyboard and mouse. (And a wired USB keyboard that sits to the side and that I use only when the batteries in my wireless dies.
    I can't think of anything that has changed that would cause PS to act like this.
    If I can't get it working soon, I'll re-install. I have the Production Premium CS4 version - can I just reinstall PS or would I have to do the whole suite?
    Thanks!
    PS. I don't know if I was clear enough on what I'm doing: I open anywhere from 1 - 20 pictures at once, and then do a quick level or curve adjustment and save to a different file name. The confusing thing is - some pictures I have no problem with, but others - even though I do exactly the same thing - this error message comes up. I'd say about half of my 107 pictures from the quadding trip refused to save.
    It almost makes it seem like some pictures are corrupt or something - and yet, I'd be really surprised to have soo many corrupted images suddenly.

  • "Could not complete your request because of a program error" - Photoshop 7, XP platform

    I have searched the FAQs and forums and still haven't been able to resolve this issue. Any time I try to copy-and-paste text from another program (Word or Internet Explorer, for example) into my Photoshop file, I get problems with the Type tool, and then I am unable to save my file. If I continue to fight with it, eventually I get a "Photoshop has encountered a problem and needs to close" message.
    I have done the following to try to fix this, but to no avail:
    1. Reset all tools, including the Type tool
    2. Removed all preferences using Ctrl+Shift+Alt upon booting up Photoshop
    3. Uninstalled Photoshop and re-installed it
    4. Ran Fix-It Utilities 10 registry repair and cleanup
    5. Re-booted my computer more times than I can count
    I even tried "jumping" my file over to ImageReady to see if I could possibly sneak around Photoshop and still Save the file. However, when I tried that, I got "Fail to transfer the document to ImageReady" and "Unable to receive changes from Photoshop."
    Any advice would be greatly appreciated. I have two deadlines tomorrow for customers and don't know how I can deliver when Photoshop keeps acting up like this.
    Thanks.

    I have searched the FAQs and forums and still haven't been able to resolve this issue. Any time I try to copy-and-paste text from another program (Word or Internet Explorer, for example) into my Photoshop file, I get problems with the Type tool, and then I am unable to save my file. If I continue to fight with it, eventually I get a "Photoshop has encountered a problem and needs to close" message.
    I have done the following to try to fix this, but to no avail:
    1. Reset all tools, including the Type tool
    2. Removed all preferences using Ctrl+Shift+Alt upon booting up Photoshop
    3. Uninstalled Photoshop and re-installed it
    4. Ran Fix-It Utilities 10 registry repair and cleanup
    5. Re-booted my computer more times than I can count
    I even tried "jumping" my file over to ImageReady to see if I could possibly sneak around Photoshop and still Save the file. However, when I tried that, I got "Fail to transfer the document to ImageReady" and "Unable to receive changes from Photoshop."
    Any advice would be greatly appreciated. I have two deadlines tomorrow for customers and don't know how I can deliver when Photoshop keeps acting up like this.
    Thanks.

  • "cannot complete your request because of a program error" photoshop CC

    Hi,
    I keep getting this error message when I try to open files, or place anything. I'm sure it would come up for other things as well, but these are the only actions I'm attempting. The only way to fix it is to restart photoshop. It is becoming quite a hassle PLEASE HELP!
    OSX Yosemite 10.10.2
    Model Name: MacBook Pro
      Model Identifier: MacBookPro11,2
      Processor Name: Intel Core i7
      Processor Speed: 2.2 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 6 MB
      Memory: 16 GB

    That's a well known bug on MacOS 10.10. Apple is aware of it, and working on a solution.

  • Photoshop version 7.0.1 'program error problem' on Mac10.6.8 is there a fix?

    I installed this version onto my new computer Mac 10.6.8 and Message comes up .....An unexpected and unrecoverable problem has occured because of a programe error photoshop will now quit.
    What if anything can I do to fix this? Can anyone point me in the right direction?

    Photoshop 7 is not Intel native and could only run in Rosetta emulation of PowerPC code, and Rosetta is known to be very buggy.
    Photoshop 7 is also really old.
    Your best bet is to purchase a new version of Photoshop that is Intel native.

  • I cannot save in Editor.... error message = program error preview cannot be generated.

    I cannot save changes in Editor when I work with a picture.
    Could not build a preview because of a program error.

    Photoshop has no editor so I assume you are working with Photoshop Elements. Ask your question at
    Photoshop Elements

  • Photoshop CS2 (program error msg)... Help please!!

    I have installed the full creative suite 2 on my new iMac. everything works fine except photoshop?!!?
    Illustrator works great, In-Design works great, But when i try to open a file or create a new page in PS it tells me "Could not create document because of a program error"???? ***?
    I had a previous version of CS and it worked fine for one day, then that started happening. I installed the CS2 trial version, and it would still give me the same error msg. I erased everything and installed the new CS2 (photoshop, illustrator , in-design and acrobat). It still gives me the same darn msg.???
    Any help would be greatly appreciated!
    thanks

    See the Adobe Knowledge Base document"Error 'Could not complete your request...' or 'Could not create a new document...' (Photoshop CS2 on Mac OS X v10.4)"
    I suggest whenever you have problems with third-party applications, the first place to start troubleshooting is with the application's documentation, then vendor's web site. Usually their sites have FAQs, lists of known bugs, or application-specific forums similar to these Discussions. Sometimes, unlike the Apple Discussions, the questions are even answered by employees of the vendor.
    The document cited above was found in 10 seconds by searching the Adobe support site.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X

  • PhotoShop CS2 "Program Error" when printing

    I am posting this to the Adobe Forums as well, but thought someone here might have some ideas. am having an intermittent problem printing from PhotoShop CS2 to an Epson 9800. When printing large files (200 MB average) to the Epson, PhotoShop will spool the job, taking about 50% longer than normal, and when complete, displays the following message..."The file XXXX.tif could not be printed because of a program error" No job ever gets to the print que. This happens about 80% of the time when printing. Quitting and restarting PhotoShop generally fixes the problem, and the file can be printed from another computer without issue, so this is not file specific. I have 8GB of RAM installed and PhotoShop running under 100% available memory, cache level at 8, with a dedicated 180GB scratch disk. Memory should NOT be the problem, though I do often have the full layered version of the file open in the background (I am printing from a flattened copy. I have observed that the problem is less likely to occur if no other files are open. I have a second G5 with the exact same software setup (OS, Print Driver and PhotoShop down to the decimal version #) that works perfectly every time. I have run all of the System utilities (Repair Permissions, FSCK, etc), reset the OSX printing system, reset PS preferences, trashed and re installed CS, as well as the Epson printer driver, all with no success. Any other trouble shooting ideas would be greatly appreciated. I would love to avoid a System reinstall.

    See the Adobe Knowledge Base document"Error 'Could not complete your request...' or 'Could not create a new document...' (Photoshop CS2 on Mac OS X v10.4)"
    I suggest whenever you have problems with third-party applications, the first place to start troubleshooting is with the application's documentation, then vendor's web site. Usually their sites have FAQs, lists of known bugs, or application-specific forums similar to these Discussions. Sometimes, unlike the Apple Discussions, the questions are even answered by employees of the vendor.
    The document cited above was found in 10 seconds by searching the Adobe support site.
    Good luck!
    Dr. Smoke
    Author: Troubleshooting Mac® OS X

  • Photoshop CS2 not working after 10.6.7 update? program error!

    Could not complete your request because of a program error. I opened an image RGB and wanted to save it as a CMYK.
    Save as and entered new name... thats it! Then the error popped up. The only thing that has changed is the update!
    Please help.

    If you updated to 10.6.7 then you should (go to your Apple menu at the far left and) check for updates.
    There was a problem with some types of Fonts that has been fixed by the Snow Leopard Font update:
    http://support.apple.com/kb/DL1377
    However, always wait after an OS update (true of Windows too) and see if it causes any problems with 3rd-party software, etc. - PRIOR to updating your system   And always, always have a full, known-good backup before you update. Especially for any computer that is used for business purposes !
    Last but definitely not least, you should know that Adobe CS2 is a Power-PC only application (circa G4 and G5 processors, before Apple moved to Intel processors), and requires Rosetta (PowerPC emulation).
    So you should consider any CS2 application running at all, as fairly miraculous.
    CS3 was released four years ago, and provided the first Intel-native ("Universal Binary") versions of the CS-suite applications.
    Mac OS 10.6 only runs on Intel-based Macs (ie: Intel processor required).
    If you are using Photoshop CS2 for any revenue-generating purposes, then it is (and was) incumbent upon you to properly allocate and budget for
    upgrades and you should - nay, must - be running a more current version of the software. If your budget does not allow for newer Adobe CS, then you should have kept a legacy system that can run an older Mac OS, and understand that your workflow is living on borrowed time - and you had best keep several old Macs that can still run an older Mac OS and run your CS2 natively.
    In no way shape or form is CS2 supported under Mac OS X 10.6 - certainly not in any official way by Adobe !
    You could also be irate about not being able to use your 8-track tape player in your brand new car. I'm exaggerating but not too much.
    Please read Adobe's response regarding CS3 (not CS2) and 10.6/Snow Leopard:
    http://blogs.adobe.com/jnack/2009/08/adobe_snow_leopard_faq.html
    With all of this in mind, you should know that your frustrations with Apple and the unsupported and not-recommended interaction of CS2 and 10.6 are misguided. Best of luck to you !

  • Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help

    Using Adobe Photoshop CS2 version 9 and have updated it, but when stacking photos, it comes up with PSD, whereas I want Jpeg, and I change the format to Jpeg and the box then comes up with cannot save as there is a program error. Be very grateful for help with this, please.

    jpg does not support Layers.
    Just to make sure, what exactly do you mean by "stacking photos" and what do you want to achieve thereby?

  • Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank

    @Why is it when I go to open a file in Photoshop cc I get a "Could not complete your request because of a program error".  I have uninstalled and re-installed software,  It works for a short time then I get that error again when i go to open a file.  Thank you!

    Without proper system information and other details like what files you work with  nobody can tell you much. From corrupted prefs to issues with your PS swap file to actual problems with the fiel storage this could be anything.
    Mylenium

  • When opening a file in Photoshop CC I get 'Could not complete your request because of a program error.'

    I can see this is a generic error message('Could not complete your request because of a program error.') and I have done my best to read through many of the responses.
    It occurs on the second, third, or sometimes fourth file that I try to 'Open', however I can still use the 'Open With' command through Finder.
    I have tried resetting the preferences as per Julieanne Kost's recommendations, I have reinstalled Photoshop CC 2014, Generator isn't turned on, I don't have any Third-Party plug-ins loaded, I have tried running it in Safe mode, and I have reset my iMac's PRAM.
    Photoshop doesn't appear to be writing a PSErrorLog.txt file?   (~/Library/Preferences/Photoshop CC Settings/PSErrorLog.txt)
    I haven't had any other issues.
    I am running Photoshop on OS X Yosemite 10.10.2.
    Please can you help me?

    Does anyone have any other ideas as this is very frustrating.
    Thanks,
    James

  • Adobe Photoshop CS6 Extended Could not complete your request because of a program error.

    When starting Photoshop CS6 I get this error message, Adobe Photoshop CS6 Extended  Could not complete your request because of a program error (-- OK --).  This happens on the main screen immediately.  Once I click OK the program seems to be alright.  But some part of it, that I haven't discovered yet, may not function properly.
    I am running Windows7 Professional Service Pack 1 64 bit with Intel i7-4770k CPU and 16 GIG Ram.
    This problem just started recently, everything has been fine up till now.  I must have done something when trying to defragment the Registry or get rid of temp files.
    I have uninstalled Photoshop CS6 and reinstalled it with no effect.  I have tried to run Photoshop CS6 32 bit in Safe Mode, but it will not run.  It hangs up on Reading Memory.
    Is there any kind log file that would tell me what is causing this to occur?
    Does anyone know what might cause this?
    Thank you in advance for any helpful information.
    J. J. Patterson

    Did you reset your Preferences and Photoshop tools.  Photoshop Preferences are not removed with an un-install and an Install does not install preferences.  Preferences are created  for a user id when a user ID start Photoshop  and there are no preferences for the user ID.    

  • Photoshop CC Error: "Could not complete your request because of a program error"

    The Error message "Could not complete your request because of a program error"
    popup every time when I open the Photoshop.
    Befroe I installed the Blow Up 3 plug-in, everything is fine but now it just bored me so much.
    Anyone can help?
    Thanks

    What have you done for trouble-shooting so far apart from re-installing?
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html
    Can you reproduce the issue?
    Please read this (in particular the section titled "Supply pertinent information for quicker answers"):
    http://forums.adobe.com/docs/DOC-2325

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